Head of Business Intelligence

Job description

Job responsibilities

This is a senior analytical leadership role, leading the development of Business Intelligence for the Suffolk and North East Essex (SNEE) Integrated Care Board (ICB).

The post holder will be accountable for the provision of high-quality business intelligence to the SNEE ICB, as well as the wider Integrated Care System (ICS), including our three Alliances and Primary Care Networks.

The post holder will:

oversee the management of the Business Intelligence team (around 14 individuals) including data analysts and data engineers - with line management responsibility for at least two individuals, setting a vision and development programme to ensure staff achieve their potential.

oversee the delivery of insights from data for commissioning purposes, including the accurate reporting of performance indicators to assure provider service delivery to agreed standards and to facilitate service redesign and forward planning.

lead the production of performance and activity information for the ICB, ensuring committees are well served by insights from data so they can discharge their duties in a manner informed by evidence from data.

work with the finance and contracts teams to ensure business intelligence provides an understanding of performance and data quality as contracted and helps ensure that the ICB are receiving best value for money.

ensure the ICB inputs accurate information on performance and activity to NHSE planning submissions.

provide a responsive data analytics service for the ICB, producing data analysis across a spectrum from descriptive to predictive and prescriptive analysis, utilising a range of analytical techniques to undertake statistical analysis and forecasting.

oversee the delivery of the ICBs business intelligence strategy, including continuous improvement of the intelligence platform, staff development programme, and automation tasks.

oversee management of the SNEE ICS secure data and analytics environment, working with ICB and ESNEFT Digital colleagues, including data engineering staff, and IT suppliers, to ensure data is managed appropriately and kept safe and to ensure access to data is managed in line with information governance rules.

be a key partner in the delivery of the SNEE Intelligence Function, by hosting the ICSs Population Health Management (PHM) Analytics team (three people) and by contributing to the production of analytical insights on matters of strategic importance to partners across the ICS.

support the Deputy Director for Strategy and Healthcare Intelligence with oversight of a programme of analysis on population health insight to ensure knowledge of the populations health care needs, now and in future, informs policy and service development

support the Deputy Director for Strategy and Healthcare Intelligence to ensure there is an information governance framework for health intelligence and work with Data Protection Officers to ensure appropriate information governance is in place for use of linked data, ensuring the ICB is compliant with DARS and s251 requirements.

support the Deputy Director for Strategy and Healthcare Intelligence to work across organisational boundaries to arrange a shared work programme and consistent vision for health intelligence.

manage relationships with a range of external agencies, including commissioning support units, regulators and other NHS bodies, County Councils, other ICBs, GP practices and NHS providers in relation to business intelligence and population health insights.

Person Specification

Other

Essential

• You can engage with sensitive ED&I issues and deal with them with the utmost dignity, respect and fairness.
• You take pride in the talent of your team and go to great lengths to develop their skills and innovations

Communication Skills

Essential

• You can explain data patterns and their implications on interpretation and promote data-driven decision-making.
• You know how to give complex recommendations at a tactical and strategic level.
• You proactively engage with stakeholders to work collaboratively and understand their requirements

Autonomy

Essential

• You understand changes within health and care with a view to offering solutions to foreseen requirements
• You can agree and control expenditure required for the effective running of your team

Knowledge, Training & Experience

Essential

• You have Senior Data Professional knowledge and experience.
• Expert knowledge of Business Intelligence procedures, tools and systems, including data warehousing
• Knowledge and understanding of NHS information flows, NHS Information Governance requirements and data security, applying data protection principles and legislation
• Strong grasp of statistics, including knowledge of predictive, prescriptive and evaluative analytical techniques.
• You can appraise the accuracy and quality of data, ensuring it is fit for the intended analysis and that analytical products are suitable for their audience.
• You can oversee the development of systems to provide continuous availability of business-critical data.
• You can gather the skills of a diverse multi-disciplinary data professional team to achieve an agreed outcome

Desirable

• Experience of working as a data professional in a healthcare organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

Endeavour House

8 Russell Road

Ipswich

Suffolk

IP1 2BX

Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)