Pharmacy Technician

NHS Suffolk and North East Essex ICB

The closing date is 03 November 2024

Job summary

An exciting opportunity has arisen to join the West Suffolk Alliance Medicines Optimisation Team.

We are seeking an enthusiastic, self-motivated Pharmacy Technician who would like to join our friendly and innovative team. Prior experience within this sector of pharmacy is not essential as you will be provided with close peer support and the training required to help you succeed in this varied and challenging role.

The successful candidate(s) will work closely with GP practices and Primary Care Networks (PCNs) across West Suffolk, building trusted relationships and supporting the implementation of medicines optimisation initiatives. You will have excellent interpersonal skills and the ability to work with competing priorities and demands.

Full time hours are available, with no requirement for weekend, bank holiday or evening working. We also welcome applications for part-time working. We promote flexible working for all team members, offering a mix of remote, office, and practice-based environments which support a healthy work-life balance. Salary is in accordance with the NHS AfC pay scale, and we offer NHS pension and benefits.

If you would like to know more about being part of this collaborative and inclusive team that values individual contributions, or for any questions you may have, please contact Leanne.Bartholomew@snee.nhs.uk (Principal Pharmacy Technician) or Donna.Hawes@snee.nhs.uk (Senior Pharmacy Technician).

Main duties of the job

Have knowledge and understanding of the ICB Cost Improvement Programme (CIP) plan and support its implementation at practice level.

Participate in the delivery of one or more CIP projects.

Have knowledge of guidelines and policies developed in response to NICE or NHS England publications and directives such as new/revised clinical guidelines, low priority prescribing, and self-care, and support their implementation at practice level.

Build professional, trusted relationships with practice and PCN teams to ensure effective communication on issues relating to prescribing and population health needs.

Provide practices and PCN teams with timely and accurate bench marking and prescribing performance data, supporting them to manage their prescribing budgets whilst adhering to to local guidelines and the SNEE joint formulary

Analyse practice prescribing data from a variety of sources to identify key areas for improvement in safety, quality, and cost-effective prescribing. The post-holder will require excellent communication and influencing skills to challenge prescribing practice, whilst building ongoing and trusted relationships with practice staff. This may require significant mental effort.

Actively participate in, contribute to, and represent the Medicines Optimisation team at public facing events.

About us

The NHS Suffolk and North-East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population. This function is commonly referred to as commissioning. To do this, we work within a budget of around £1.5 billion, which is set by NHS England, and work closely with local government and the NHS providers in our area. Our performance is judged by how well our local health and care system as a whole is working, including the health outcomes of our communities. The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North-East Essex to act on its behalf. This is to ensure that the needs of smaller, local areas are addressed. The ICB remains accountable for all of its functions, including those it has delegated. Local residents have a big role to play in the operation of the ICB. We rely on the experiences and perspectives of our communities to help shape our decision-making.

Date posted

21 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9710-ICB395

Job locations

West Suffolk House

Western Way

Bury St Edmunds

IP33 3YU


Job description

Job responsibilities

To support system wide integration, working with wider health and care professionals to ensure that medicines practice in health and care delivery settings are joined up.

To help develop and support the implementation of a wide range of medicine optimisation strategies across West Suffolk and SNEE to:

o improve health outcomes;

o reduce avoidable harm;

o avoid waste.

To improve the health of the population by optimising the use of medicines through:

o promoting the safe, evidence-based, and cost-effective use of medicines;

o providing up to date, unbiased information about medicines, treatments, and care pathways;

o supporting practitioners and patients to make the best use of medicines;

o minimising the harm caused by medicines;

o supporting development of local guidelines and care pathways to optimise the use of medicines;

o supporting other health and care providers to deliver medicines optimisation in a way that is safe, high quality, timely, effective, and equitable.

The post-holder will work within organisational policy and professional/ethical guidelines and without supervision.

The post-holder will support ongoing improvement across all areas of Medicines Optimisation and will facilitate the implementation of change in their areas of responsibility.

The post-holder will act independently, identifying the need for and developing programmes of work aligned to their own portfolio and/or organisational priorities. Their work will be partly self-directed.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Job description

Job responsibilities

To support system wide integration, working with wider health and care professionals to ensure that medicines practice in health and care delivery settings are joined up.

To help develop and support the implementation of a wide range of medicine optimisation strategies across West Suffolk and SNEE to:

o improve health outcomes;

o reduce avoidable harm;

o avoid waste.

To improve the health of the population by optimising the use of medicines through:

o promoting the safe, evidence-based, and cost-effective use of medicines;

o providing up to date, unbiased information about medicines, treatments, and care pathways;

o supporting practitioners and patients to make the best use of medicines;

o minimising the harm caused by medicines;

o supporting development of local guidelines and care pathways to optimise the use of medicines;

o supporting other health and care providers to deliver medicines optimisation in a way that is safe, high quality, timely, effective, and equitable.

The post-holder will work within organisational policy and professional/ethical guidelines and without supervision.

The post-holder will support ongoing improvement across all areas of Medicines Optimisation and will facilitate the implementation of change in their areas of responsibility.

The post-holder will act independently, identifying the need for and developing programmes of work aligned to their own portfolio and/or organisational priorities. Their work will be partly self-directed.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Other

Essential

  • Able to use Visual Display Unit equipment for prolonged periods of time and on most working days.
  • Able to work in a variety of environments, to include own home, office, and GP practices.
  • Able to travel routinely and independently across West Suffolk.
  • Able to travel independently across Suffolk and North East Essex (and occasionally further afield) as required.

Experience

Essential

  • Experience of working in health or social care.
  • Experience of delivering contentious information and/or challenging inappropriate behaviour.
  • Experience in using sources of prescribing data such as Open Prescribing and PrescQIPP.

Desirable

  • Experience of training/presenting to groups of people.

Skills

Essential

  • Able to use a keyboard to enter prescribing or financial data with a high degree of accuracy.
  • Able to document clinical information accurately, using nationally approved coding.
  • Proficient in the use of Microsoft: Outlook, Word, Excel, Power BI
  • Proficient in the use of: SystmOne , Emis Web
  • Able to interpret and explain financial and prescribing data.
  • Able to concentrate for prolonged periods of time when accuracy is paramount.
  • Able to disseminate information accurately and work collaboratively with key stakeholders.
  • Able to overcome barriers in order to have difficult conversations.

Desirable

  • Proficient in the use of Microsoft PowerPoint
  • Good presentation and training skills.

Qualifications

Essential

  • Professional knowledge acquired through NVQ Level 3 or equivalent.
  • Registered as a Pharmacy Technician with the General Pharmaceutical Council.
  • Evidence of continuing professional development to degree level.

Desirable

  • Member of the Association of Pharmacy Technicians (APTUK).
  • Certificate in Medicines Management for Pharmacy Technicians (CMMPT)

Knowledge

Essential

  • Knowledge of NHS structure and commissioning arrangements.
  • Knowledge and understanding of the role of an ICB Medicines Optimisation team.

Desirable

  • Knowledge of the Network Contract DES.
  • Knowledge of CQC and inspection process.
  • Knowledge of GP funding mechanisms as they relate to prescribing costs, including Dispensing Doctors.

Personal Attributes

Essential

  • Able to work autonomously as well as part of a team.
  • Self-motivated and able to motivate others.
  • Excellent communication skills, including the ability to influence.
  • Able to present information to a variety of people from professional and non-professional backgrounds.
  • Good interpersonal skills.
Person Specification

Other

Essential

  • Able to use Visual Display Unit equipment for prolonged periods of time and on most working days.
  • Able to work in a variety of environments, to include own home, office, and GP practices.
  • Able to travel routinely and independently across West Suffolk.
  • Able to travel independently across Suffolk and North East Essex (and occasionally further afield) as required.

Experience

Essential

  • Experience of working in health or social care.
  • Experience of delivering contentious information and/or challenging inappropriate behaviour.
  • Experience in using sources of prescribing data such as Open Prescribing and PrescQIPP.

Desirable

  • Experience of training/presenting to groups of people.

Skills

Essential

  • Able to use a keyboard to enter prescribing or financial data with a high degree of accuracy.
  • Able to document clinical information accurately, using nationally approved coding.
  • Proficient in the use of Microsoft: Outlook, Word, Excel, Power BI
  • Proficient in the use of: SystmOne , Emis Web
  • Able to interpret and explain financial and prescribing data.
  • Able to concentrate for prolonged periods of time when accuracy is paramount.
  • Able to disseminate information accurately and work collaboratively with key stakeholders.
  • Able to overcome barriers in order to have difficult conversations.

Desirable

  • Proficient in the use of Microsoft PowerPoint
  • Good presentation and training skills.

Qualifications

Essential

  • Professional knowledge acquired through NVQ Level 3 or equivalent.
  • Registered as a Pharmacy Technician with the General Pharmaceutical Council.
  • Evidence of continuing professional development to degree level.

Desirable

  • Member of the Association of Pharmacy Technicians (APTUK).
  • Certificate in Medicines Management for Pharmacy Technicians (CMMPT)

Knowledge

Essential

  • Knowledge of NHS structure and commissioning arrangements.
  • Knowledge and understanding of the role of an ICB Medicines Optimisation team.

Desirable

  • Knowledge of the Network Contract DES.
  • Knowledge of CQC and inspection process.
  • Knowledge of GP funding mechanisms as they relate to prescribing costs, including Dispensing Doctors.

Personal Attributes

Essential

  • Able to work autonomously as well as part of a team.
  • Self-motivated and able to motivate others.
  • Excellent communication skills, including the ability to influence.
  • Able to present information to a variety of people from professional and non-professional backgrounds.
  • Good interpersonal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

West Suffolk House

Western Way

Bury St Edmunds

IP33 3YU


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

NHS Suffolk and North East Essex ICB

Address

West Suffolk House

Western Way

Bury St Edmunds

IP33 3YU


Employer's website

https://suffolkandnortheastessex.icb.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Leanne Batholomew

leanne.bartholomew@snee.nhs.uk

Date posted

21 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9710-ICB395

Job locations

West Suffolk House

Western Way

Bury St Edmunds

IP33 3YU


Supporting documents

Privacy notice

NHS Suffolk and North East Essex ICB's privacy notice (opens in a new tab)