Job summary
We are looking for a Head of HR
who can lead SNEE ICBs internal People operations day to day, as well as
contributing to integrated System approaches and projects where it makes sense
to do things once well across Suffolk and North East Essex. The role will
evolve as the ICB People function develops.
The Head of HR will directly
manage the operational People function including areas such as business
partnering, change management, employee relations, HR policy and practice,
staff engagement surveys, wellbeing and workforce performance. The postholder will
also manage outsourced transactional service contracts such as occupational
health and payroll.
You will be a Member of the CIPD
with proven track record of successfully leading People services. Employee
relations, HR policy with employment law and best practice are essential to the
role. This is alongside credibility working with senior leaders and role
modelling compassionate and inclusive leadership.
If you are interested in shaping
how we provide People services to our new ICB, and of cross-system working, in
line with the NHS People Plan and Promise, please do apply.
Please note, due to the ongoing cost reduction programme and restructure underway at SNEE ICB (due to end in Summer 2024), prior consideration for this role may be given to existing staff who are affected by this programme and this role may be removed from the recruitment process at any time.
Main duties of the job
Ensure day to day leadership and co-ordination
of the HR team and work in partnership with colleagues
Support recruitment, retention and stability
through effective workforce planning, aligned to current and future skills
needs, working effectively within budget
Ensure the delivery of a high quality,
effective and cost-effective specialist and operational people service, with a
strong focus on collaboration and building leadership and management
capability.
Develop and consult on the ICBs HR policies,
procedures and processes ensuring they remain relevant, accessible, and up to
date with legislative/national requirements and effective in supporting
workforce challenges.
Contribute to other organisational policies
and collaborative system wide policies and procedures as required.
Lead the delivery of high quality and
effective employee relations advice, providing advice on highly complex,
sensitive or contentious employment cases, including Employment Tribunals,
where there could be significant barriers to acceptance.
Oversee the internal learning and OD
service. As the ICB People function
develops, this may include internal team management, statutory and mandatory
training oversight, and performance and the ICBs talent and training needs
provision.
Support the development of the ICB/ICS
functions providing expert change management advice and leadership
About us
The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £1.5bn per year, we serve some of the poorest and wealthiest communities in the UK.
In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes.
We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.
Job description
Job responsibilities
The Head of HR will lead the delivery
of all aspects of HR including: business
partnering, change management, employee relations, HR policy and practice,
employee engagement & belonging, health and wellbeing, reward and benefits,
workforce intelligence and performance and provide oversight for learning and
OD/development
The postholder will deputise for the
Director of Workforce and People, including attending senior management
meetings and will be responsible for working collaboratively with senior
colleagues across the ICB to provide a professional and responsive operational
HR service. The remit of the role
includes:
effectively
leading and directing the business partnering team to drive value, improvements
and innovation in the delivery of people services leading or contributing
programmes of change management and integrated working in partnership with
colleagues across the SNEE Integrated Care System (ICS) providing business partnering services to the
Executive team
supporting the Executive team to deliver the
wider operational and strategic objectives of the ICB/ICS
supporting programmes to drive improvements in
recruitment and retention, staff wellbeing, belonging and inclusion, talent
management & succession planning.
ensuring that the ICB People and OD strategy
is translated into fit for purpose people plans to deliver meaningful impact
and outcomes, aligned to the NHS People plan and NHS People Promise
Job description
Job responsibilities
The Head of HR will lead the delivery
of all aspects of HR including: business
partnering, change management, employee relations, HR policy and practice,
employee engagement & belonging, health and wellbeing, reward and benefits,
workforce intelligence and performance and provide oversight for learning and
OD/development
The postholder will deputise for the
Director of Workforce and People, including attending senior management
meetings and will be responsible for working collaboratively with senior
colleagues across the ICB to provide a professional and responsive operational
HR service. The remit of the role
includes:
effectively
leading and directing the business partnering team to drive value, improvements
and innovation in the delivery of people services leading or contributing
programmes of change management and integrated working in partnership with
colleagues across the SNEE Integrated Care System (ICS) providing business partnering services to the
Executive team
supporting the Executive team to deliver the
wider operational and strategic objectives of the ICB/ICS
supporting programmes to drive improvements in
recruitment and retention, staff wellbeing, belonging and inclusion, talent
management & succession planning.
ensuring that the ICB People and OD strategy
is translated into fit for purpose people plans to deliver meaningful impact
and outcomes, aligned to the NHS People plan and NHS People Promise
Person Specification
Experience
Essential
- Proven track record of successfully leading HR teams to develop and deliver workforce strategies/plans, culture change and organisation effectiveness.
- Experience of leading HR services, teams and senior HR advice in the NHS.
- Experience of leading the development of HR&OD strategies to support service and workforce transformation.
- Significant experience and track record of delivering change and transformation to improve capacity, capability and efficiencies
- Specialist terms and conditions and employment policy knowledge
- Demonstrable knowledge and experience of complex change management, TUPE
- Handling employee relations and providing specialist HR advice
- Experience of strategic workforce planning and workforce performance management
- Service budget, financial management, contract management and performance experience.
- Knowledge of best practice in recruitment and retention, employee relations, policy and procedure, staff engagement and wellbeing
Skills & Abilities
Essential
- The ability to identify, define, promote, communicate and achieve clear organisational values and goals, effective management processes, and rational and timely decision taking
- The ability to work in partnership with clinicians and health care professionals within and outside the ICB and a partnership approach to working across organisations.
- The ability to analyse complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement. Able to train and deliver programmes in own specialist field of expertise and support services with OD diagnosis to inform interventions.
- Highly effective skills and effectiveness in handling sensitive conflict resolution, facilitation/ mediation and management.
- Ability to write and present concise and effective committee papers, business cases and contracts
Other
Essential
- The ability to work effectively and flexibly under pressure
- Strong compassionate and inclusive leadership influencing, negotiating and interpersonal skills
- A collaborative management style, which recognises and values personal contributions and encourages and motivates team working and continuous quality improvement
- Skills and experience of working in partnership with trade union colleagues and staff representatives
- Demonstrates commitment to NHS and organisational values and behaviours
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion.
Qualifications
Essential
- Educated to masters level or equivalent professional HROD qualification (MCIPD) with highly developed specialist professional knowledge across a range of HR disciplines over a significant period
- Other relevant training/qualification eg coaching, mediation, OD
Person Specification
Experience
Essential
- Proven track record of successfully leading HR teams to develop and deliver workforce strategies/plans, culture change and organisation effectiveness.
- Experience of leading HR services, teams and senior HR advice in the NHS.
- Experience of leading the development of HR&OD strategies to support service and workforce transformation.
- Significant experience and track record of delivering change and transformation to improve capacity, capability and efficiencies
- Specialist terms and conditions and employment policy knowledge
- Demonstrable knowledge and experience of complex change management, TUPE
- Handling employee relations and providing specialist HR advice
- Experience of strategic workforce planning and workforce performance management
- Service budget, financial management, contract management and performance experience.
- Knowledge of best practice in recruitment and retention, employee relations, policy and procedure, staff engagement and wellbeing
Skills & Abilities
Essential
- The ability to identify, define, promote, communicate and achieve clear organisational values and goals, effective management processes, and rational and timely decision taking
- The ability to work in partnership with clinicians and health care professionals within and outside the ICB and a partnership approach to working across organisations.
- The ability to analyse complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- The skills to evaluate and learn from outcomes, with a clear commitment to innovation, learning and improvement. Able to train and deliver programmes in own specialist field of expertise and support services with OD diagnosis to inform interventions.
- Highly effective skills and effectiveness in handling sensitive conflict resolution, facilitation/ mediation and management.
- Ability to write and present concise and effective committee papers, business cases and contracts
Other
Essential
- The ability to work effectively and flexibly under pressure
- Strong compassionate and inclusive leadership influencing, negotiating and interpersonal skills
- A collaborative management style, which recognises and values personal contributions and encourages and motivates team working and continuous quality improvement
- Skills and experience of working in partnership with trade union colleagues and staff representatives
- Demonstrates commitment to NHS and organisational values and behaviours
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion.
Qualifications
Essential
- Educated to masters level or equivalent professional HROD qualification (MCIPD) with highly developed specialist professional knowledge across a range of HR disciplines over a significant period
- Other relevant training/qualification eg coaching, mediation, OD
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
