Job summary
An
exciting secondment opportunity (until May 2025) has arisen to join the ICB Personalised Care
Team.
If you
interested in making a difference to people by supporting delivery of the NHS
Universal Model of Personalised Care across the ICB footprint, this may be the opportunity
for you.
Personalised Care plays an important role
in supporting people to be actively involved in managing their health and
wellbeing and to make choices that are right for them. Working across the ICB
footprint the post holder will be required to demonstrate excellent
organisational and communication skills, be flexible in their approach, able to
exercise initiative and demonstrate consistently high standards of
professionalism whilst influencing delivery of the universal model of
personalised care.
The post involves travel across the ICB to
develop relationships with key stakeholders at Alliance and Neighbourhood level,
keeping abreast of personalised care initiatives, providing support,
governance, and oversight, where appropriate.
Working as part of the ICB medical
directorate, you will be required to work remotely whilst providing project and
business support within the ICB Personalised Care Team.
Please note, due to the ongoing cost reduction programme and restructure underway at SNEE ICB (due to end in Summer 2024), prior consideration for this role may be given to existing staff who are affected by this programme and this role may be removed from the recruitment process at any time.
Main duties of the job
To actively contribute to the delivery of the ICS Personalised Care programme of work.
Support the ICS Personalised Care vision and objectives including delivery of the NHS Plan goals, planning requirements, best practice guidance and local plans and innovation.
To adopt a flexible approach working as part of the ICS Personalised Care programme to deliver projects which interface and have independencies across other Alliance programmes
To undertake any other duties or ad hoc projects of work that may occur in the team.
Facilitate and support integrated working with Alliance partners across Ipswich and East Suffolk, North East Essex and West Suffolk.
To use engagement, communication and co-production skills to ensure effective delivery with Alliance partners and people with lived experience.
About us
The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £1.5bn per year, we serve some of the poorest and wealthiest communities in the UK.
In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes
We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.
Job description
Job responsibilities
Working as part of an ICS wide Personalised Care Programme across Ipswich and East Suffolk, West Suffolk and North East Essex Alliances, the role purpose is:
- Play a key role in the Medical Directorate supporting the delivery of the NHS model of personalised care.
- Support system wide work to create a shared action plan around social prescribing, creating a shared understanding of resources, evaluation and impact, delivery models and funding arrangements. Use this information to gain agreement on priority areas for future joint work, and assist with the planning and implementation of system priorities.
- Monitor and report on progress in delivery of the ICS personalised care awareness campaign and wider Alliance based personalised care training and workforce development projects
- Provide project and business support to the ICS Personalised Care Delivery programme including forward agenda planning and organising meetings and events
- Co-ordinate newsletters, briefings and updates promoting personalised care developments to system to raise awareness of progress and best practice
- Assist in co-ordinating data returns to support monitoring of programme targets and wider programme evaluation
- Establish close and constructive working relationships with ICB corporate departments and Alliance statutory providers, voluntary sector and co-production partners
Key Result Areas (KRAs)
1. Project delivery at pace on time and within resources available using proven project management framework to guide process
2. Health and care system knowledge and understanding of Personalised Care agenda
3. Raising awareness and understanding of personalised care with health and care workforce through awareness raising campaign
4. Routine monitoring and reporting of ICS and Alliance based personalised care training and workforce development programmes
5. Engagement of a whole team approach including effective relationships with key personalised care leads from Alliances and enabling leads (e.g. workforce, communications, contracts, transformation etc) within the system-wide organisations
6. Developing educational materials to be used in the wider healthcare community raising awareness of personalised care agenda
Job description
Job responsibilities
Working as part of an ICS wide Personalised Care Programme across Ipswich and East Suffolk, West Suffolk and North East Essex Alliances, the role purpose is:
- Play a key role in the Medical Directorate supporting the delivery of the NHS model of personalised care.
- Support system wide work to create a shared action plan around social prescribing, creating a shared understanding of resources, evaluation and impact, delivery models and funding arrangements. Use this information to gain agreement on priority areas for future joint work, and assist with the planning and implementation of system priorities.
- Monitor and report on progress in delivery of the ICS personalised care awareness campaign and wider Alliance based personalised care training and workforce development projects
- Provide project and business support to the ICS Personalised Care Delivery programme including forward agenda planning and organising meetings and events
- Co-ordinate newsletters, briefings and updates promoting personalised care developments to system to raise awareness of progress and best practice
- Assist in co-ordinating data returns to support monitoring of programme targets and wider programme evaluation
- Establish close and constructive working relationships with ICB corporate departments and Alliance statutory providers, voluntary sector and co-production partners
Key Result Areas (KRAs)
1. Project delivery at pace on time and within resources available using proven project management framework to guide process
2. Health and care system knowledge and understanding of Personalised Care agenda
3. Raising awareness and understanding of personalised care with health and care workforce through awareness raising campaign
4. Routine monitoring and reporting of ICS and Alliance based personalised care training and workforce development programmes
5. Engagement of a whole team approach including effective relationships with key personalised care leads from Alliances and enabling leads (e.g. workforce, communications, contracts, transformation etc) within the system-wide organisations
6. Developing educational materials to be used in the wider healthcare community raising awareness of personalised care agenda
Person Specification
Qualifications
Essential
- Degree or equivalent experience
- On-going relevant professional development
- Project Management Qualification or equivalent experience.
Skills & Abilities
Essential
- Experience of effectively managing project and campaigns
- Ability to analyse and interpret information and to make judgements where there are conflicting views on the project to support decisions on complex issues
- Ability to disseminate information appropriately and to share knowledge and experience with other members of the team
- Change management and negotiation skills
- Excellent organisational skills including the ability to work with simultaneous deadlines, manage an emergent and wide-ranging agenda and take on new areas of work
- Excellent communication skills including the ability to persuade, influence and motivate others.
- Ability to organise and evaluate data and audit own work area
- Ability to analyse, interpret and present performance date
- Computer literate; experience of Microsoft Word PowerPoint and Excel to at least intermediate level, including ability to develop and manipulate spreadsheets
- Ability to use IT software to effectively collect and analyse data and to present / create reports / presentations it in a meaningful way
Personal Attributes
Essential
- Flexible to meet the needs of the organisation
- Team Player
- Self-motivated
- Responsive to change
Experience
Essential
- Experience in health or care sector in a workforce development, communication, co-production or transformation project management role
- Proven record of leading and managing complex project initiatives, including effectively mobilising new initiatives in a fast moving environment
- Experience of partnership working and the ability to develop sustainable relationships with key bodies and individuals
- Experience in persuading stakeholders of the importance of projects including negotiating and motivating others and linking in with other initiatives
- Experience in analysing, interpreting and communicating complex and sensitive facts and information about performance and change and presenting information to stakeholders
- Knowledge of the practical application of the principles of change management and workforce redesign
- Knowledge of project management
- Knowledge of NHS strategy, policy and guidance and of associated policy
- Understanding of the current social and political environment
- Good understanding of Corporate Governance issues
Desirable
- Knowledge and understanding of personalised care agenda
Other
Essential
- Ability to travel routinely within the East of England and to travel outside the region, as required, for the role.
Person Specification
Qualifications
Essential
- Degree or equivalent experience
- On-going relevant professional development
- Project Management Qualification or equivalent experience.
Skills & Abilities
Essential
- Experience of effectively managing project and campaigns
- Ability to analyse and interpret information and to make judgements where there are conflicting views on the project to support decisions on complex issues
- Ability to disseminate information appropriately and to share knowledge and experience with other members of the team
- Change management and negotiation skills
- Excellent organisational skills including the ability to work with simultaneous deadlines, manage an emergent and wide-ranging agenda and take on new areas of work
- Excellent communication skills including the ability to persuade, influence and motivate others.
- Ability to organise and evaluate data and audit own work area
- Ability to analyse, interpret and present performance date
- Computer literate; experience of Microsoft Word PowerPoint and Excel to at least intermediate level, including ability to develop and manipulate spreadsheets
- Ability to use IT software to effectively collect and analyse data and to present / create reports / presentations it in a meaningful way
Personal Attributes
Essential
- Flexible to meet the needs of the organisation
- Team Player
- Self-motivated
- Responsive to change
Experience
Essential
- Experience in health or care sector in a workforce development, communication, co-production or transformation project management role
- Proven record of leading and managing complex project initiatives, including effectively mobilising new initiatives in a fast moving environment
- Experience of partnership working and the ability to develop sustainable relationships with key bodies and individuals
- Experience in persuading stakeholders of the importance of projects including negotiating and motivating others and linking in with other initiatives
- Experience in analysing, interpreting and communicating complex and sensitive facts and information about performance and change and presenting information to stakeholders
- Knowledge of the practical application of the principles of change management and workforce redesign
- Knowledge of project management
- Knowledge of NHS strategy, policy and guidance and of associated policy
- Understanding of the current social and political environment
- Good understanding of Corporate Governance issues
Desirable
- Knowledge and understanding of personalised care agenda
Other
Essential
- Ability to travel routinely within the East of England and to travel outside the region, as required, for the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
