Job summary
An exciting opportunity has arisen within NHS Suffolk and North East
Essex Integrated Care Board for a Band 6 Contracts
and Performance Improvement Manager on a 12 month fixed term basis.
The post holder will be responsible for independent management
of a portfolio of healthcare contracts alongside
supporting on some larger NHS contracts. The post holder will need to
have strong interpersonal skills to deal with complex and sensitive matters
that may arise in day-to-day business and have a credible presence with
stakeholders. The right candidate will also need the ability to work under
pressure and manage competing priorities.
The post holder will be expected to work with colleagues
including Business Intelligence, Finance, Quality, Commissioning
and other ICBs, to coherently manage all
elements of their portfolio with limited support. The post holder will need to
be able to demonstrate excellent organisational skills and an attention to
detail that is reflected in verbal and written communication.
The role will be a challenging but rewarding development
opportunity for the right candidate.
Should you wish to discuss the role further, please contact James Waites on 01473
770053
Main duties of the job
1.
To
support in the development of a comprehensive contracts
dataset that will support the commissioner / provider discussions around delivery
of services to contractual standards.
2.
To
lead on a portfolio of contracts with the support of the Senior Performance Improvement
Lead. Maintain close links and communication with Commissioner and Provider
representatives to ensure performance monitoring of contracts is undertaken.
3.
To
be responsible for the compilation of contract management reports and documents;
highlighting areas of risk and concern.
4.
To
support the Senior Performance Improvement Lead in developing contractual
documentation during contract negotiation and contract management, and to
prepare contract documentation as required as the result of the ICBs
procurement programme.
5.
To
manage the process of on-going contract review for a range of providers and
contracts including; supervise arrangement of meetings, distribution of papers,
chairing meeting for agreed portfolio of contracts, supervise note taking in
meetings, editing and distribution of minutes and actions, and ensuring actions
are delivered to agreed deadlines.
About us
The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £1.5bn per year, we serve some of the poorest and wealthiest communities in the UK.
In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes
We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.
Job description
Job responsibilities
- To support the management of service delivery through contract management within an agreed portfolio
- To analyse performance reports from providers and assess delivery against contractual standards
- To support the directorate in the development, negotiation, preparation and management of contracts
Job description
Job responsibilities
- To support the management of service delivery through contract management within an agreed portfolio
- To analyse performance reports from providers and assess delivery against contractual standards
- To support the directorate in the development, negotiation, preparation and management of contracts
Person Specification
Skills
Essential
- Proven ability to work on own initiative with limited supervision and to plan and initiate action, within an agreed framework.
- Computer literate. Experience of Microsoft Word, PowerPoint and Excel to at least intermediate level, including ability to develop and manipulate spreadsheets.
- Ability to use IM&T software to effectively collect and analyse data and present it in a meaningful way.
- Good analytical, written, verbal communication and interpersonal skills, including the ability to relate to all levels of the organisation confidently and effectively.
- Ability to establish good relationships with a variety of people.
Desirable
- An understanding and experience of relational databases e.g. Microsoft Access.
- Project management
Personal Attributes
Essential
- Good time management, meeting deadlines.
- Flexible and adaptable.
- Able to produce well written documents and plans with active action based follow up.
- Well organised, self motivated and proactive.
- Calm and focussed under pressure.
- Ability to work autonomously, as well as part of a team.
- Ability to value and respect other team members.
- Ability to work collaboratively and prioritise workload.
- Willing to work in a busy and changing environment.
Qualifications
Essential
- Degree, or equivalent level of experience
Desirable
- Project Management qualification.
- Ongoing professional development to post graduate level.
Experience
Essential
- Knowledge and experience of commissioning and contracting gained from previous work in health, social care or the voluntary / independent sector.
- Experience of collecting and evaluating information from different sources complemented by ability to analyse and present information to professionals.
- Experience of monitoring service provision against contractual standards.
- Ability to share knowledge with other members of the team.
- Project work experience
Desirable
- Project management
- Managing quality provision in health services
Knowledge
Essential
- Awareness of national policies surrounding healthcare quality for patients / contract management.
- Knowledge and understanding of NHS policies and initiatives (both local and national).
Desirable
- Understanding of NHS contracts
Other
Essential
- Ability to travel routinely within the East of England and to travel outside the region, as required, for the role.
Person Specification
Skills
Essential
- Proven ability to work on own initiative with limited supervision and to plan and initiate action, within an agreed framework.
- Computer literate. Experience of Microsoft Word, PowerPoint and Excel to at least intermediate level, including ability to develop and manipulate spreadsheets.
- Ability to use IM&T software to effectively collect and analyse data and present it in a meaningful way.
- Good analytical, written, verbal communication and interpersonal skills, including the ability to relate to all levels of the organisation confidently and effectively.
- Ability to establish good relationships with a variety of people.
Desirable
- An understanding and experience of relational databases e.g. Microsoft Access.
- Project management
Personal Attributes
Essential
- Good time management, meeting deadlines.
- Flexible and adaptable.
- Able to produce well written documents and plans with active action based follow up.
- Well organised, self motivated and proactive.
- Calm and focussed under pressure.
- Ability to work autonomously, as well as part of a team.
- Ability to value and respect other team members.
- Ability to work collaboratively and prioritise workload.
- Willing to work in a busy and changing environment.
Qualifications
Essential
- Degree, or equivalent level of experience
Desirable
- Project Management qualification.
- Ongoing professional development to post graduate level.
Experience
Essential
- Knowledge and experience of commissioning and contracting gained from previous work in health, social care or the voluntary / independent sector.
- Experience of collecting and evaluating information from different sources complemented by ability to analyse and present information to professionals.
- Experience of monitoring service provision against contractual standards.
- Ability to share knowledge with other members of the team.
- Project work experience
Desirable
- Project management
- Managing quality provision in health services
Knowledge
Essential
- Awareness of national policies surrounding healthcare quality for patients / contract management.
- Knowledge and understanding of NHS policies and initiatives (both local and national).
Desirable
- Understanding of NHS contracts
Other
Essential
- Ability to travel routinely within the East of England and to travel outside the region, as required, for the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
