Job summary
2 posts available - 18-month
Fixed term/Secondment
An exciting
opportunity has arisen for an enthusiastic motivated individual to lead a
significant project across the East of England Region to support the transformation
of Mental Health , Learning Disabilities and Autism inpatient services.
As part of the nationally established Mental Health, Learning
Disability and Autism Inpatient Quality Transformation Programme; Suffolk and North East Essex (SNEE)
Integrated Care System (ICS), on
behalf of NHS England, East of England are seeking two positions of Regional
Mental Health, Learning Disabilities and Autism Senior Programme Manager
Inpatient Quality Transformation Programme to support the six ICS in the East
of England to develop and implement 3-year plans to localise and realign
inpatient mental health services. This requirement is detailed within the 2023/24 NHS Priorities and Operational Planning
Guidance as co-produce a plan by 31 March 2024 to localise and
realign mental health and learning disability inpatient services over a three
year period as part of a new quality transformation programme.
You will work alongside an extensive network of senior
clinicians, managers, staff, and key stakeholders in supporting this commitment
to transforming services to ensure patients receive safe and effective care and
treatment whist in an inpatient mental health setting.
Any questions, or for an offline discussion please contact either; louise.raybould@nhs.net /jackie.bland@snee.nhs.uk
Main duties of the job
To work collaboratively across
all six Integrated Care Systems within the NHS England East Region to support
the development of 3-year plans to localise and realign inpatient mental health
care care, including for people with learning disabilities and autistic people,
in line with the published Commissioning Framework.
Working within the overall strategic objectives, devise and support
implementation of 3 year plans for systems. Evaluate,
interpret and locally implement best practice.
Provide overall management to the whole function(s).
Develop and implement qualitative and quantitative measures to
determine performance against the organisational strategy. Report progress against the strategy through personal representation at senior management forums and by written reports. Tailoring delivery to
meet the needs of the audience.
Ensure that best practice is developed and delivered at
organisational and departmental levels. Challenge ways of working and persuade,
motivate and influence other senior managers
to realign their practice where necessary.
Ensure that appropriate strategies are employed in line with business objectives and that these are
fully cascaded.
Personally lead, support and contribute to formal
negotiations with senior level internal
and external stakeholders, providing a high level of negotiating expertise to
secure the most advantageous
arrangements.
About us
The NHS Suffolk and North East Essex ICB plan and buy healthcare services for over one million people. Working within a total budget of £1.5bn per year, we serve some of the poorest and wealthiest communities in the UK.
In addition to consolidating our own resources and expertise, we are also building powerful alliances with our partners in the local government, healthcare, community and voluntary sectors. Because we know that together, we can achieve the best possible health outcomes
We are committed to providing a supportive work environment where employees are able to work to the best their abilities. We value professional development and care about health and wellbeing of our staff with many initiatives in place to make us an employer of choice and an organisation that employees are proud to be part of.
Job description
Job responsibilities
As Regional
Mental Health, Learning Disabilities & Autism Senior Programme Manager
Inpatient Quality Transformation Programme, the post holder will work across the Mental Health, Learning
Disability and Autism sector at Regional level as part of the new Mental Health, Learning Disability and
Autism Inpatient Quality Transformation Programme to drive improvement and help
transform mental health inpatient services.
The post
holder will play a key role in supporting the six Integrated Care Systems in
East to develop 3-year plans to localise and realign inpatient mental health
services.
The
postholder will work with an extensive network of senior clinicians, managers,
and staff across:
The NHS England Regional teams
for Mental Health, Learning Disability and Autism, Specialised Commissioning and
Nursing & Quality;
Other NHS England Regional
directorates, particularly Operations, Workforce and Finance, as appropriate;
Integrated Care Systems and
Integrated Care Boards;
Mental Health Inpatient Service
Providers; and
Other system partners including
Local Authority and people with lived experience.
The
Mental Health, Learning Disability and Autism Inpatient Quality Transformation
Programme builds on and holds multiple interdependencies with existing NHS Long
Term Plan Priorities, including (but not limited to) the transformation of
community mental health services, the Assuring Transformation Programme for
people with learning disabilities and autistic people, and the management of
direct/specialised commissioning budgets and outcomes via NHS-led Provider
Collaboratives.
The post holder will act as a regional resource across mental
health, learning disability and autism, specialised commissioning and nursing teams
to support Integrated Care Systems with the development of their 3-year plans
to localise and realign mental health inpatient services included in the 2023/24
NHS Priorities and Operational Planning Guidance (p.15). This includes but
is not limited to:
Support ICBs to understand the
Commissioning Framework for Mental Health Inpatient Services, undertake a gap
analysis, develop and implement their 3-year plans to transform the services in
scope;
Act as a key link between the
East of England Region and the six Regional ICBs, to align programmes of work
arising from (but not limited to) the National Mental Health, Learning
Disability and Autism Inpatient Quality Transformation Programme;
Facilitate and support regional
and national information sharing and networking forums so ICBs can learn from each-other;
Providing senior leadership and
subject matter expertise relating to the quality of Mental Health inpatient
care, to support Regional and ICS Strategy development and delivery;
Where required, supporting the
regional coordination of the Commissioning Framework for Mental Health
Inpatient Services, webinar and workshops, and
Where required, assist with the
roll-out of the upcoming national Culture Improvement programme, which all
inpatient providers will be able to access.
Job description
Job responsibilities
As Regional
Mental Health, Learning Disabilities & Autism Senior Programme Manager
Inpatient Quality Transformation Programme, the post holder will work across the Mental Health, Learning
Disability and Autism sector at Regional level as part of the new Mental Health, Learning Disability and
Autism Inpatient Quality Transformation Programme to drive improvement and help
transform mental health inpatient services.
The post
holder will play a key role in supporting the six Integrated Care Systems in
East to develop 3-year plans to localise and realign inpatient mental health
services.
The
postholder will work with an extensive network of senior clinicians, managers,
and staff across:
The NHS England Regional teams
for Mental Health, Learning Disability and Autism, Specialised Commissioning and
Nursing & Quality;
Other NHS England Regional
directorates, particularly Operations, Workforce and Finance, as appropriate;
Integrated Care Systems and
Integrated Care Boards;
Mental Health Inpatient Service
Providers; and
Other system partners including
Local Authority and people with lived experience.
The
Mental Health, Learning Disability and Autism Inpatient Quality Transformation
Programme builds on and holds multiple interdependencies with existing NHS Long
Term Plan Priorities, including (but not limited to) the transformation of
community mental health services, the Assuring Transformation Programme for
people with learning disabilities and autistic people, and the management of
direct/specialised commissioning budgets and outcomes via NHS-led Provider
Collaboratives.
The post holder will act as a regional resource across mental
health, learning disability and autism, specialised commissioning and nursing teams
to support Integrated Care Systems with the development of their 3-year plans
to localise and realign mental health inpatient services included in the 2023/24
NHS Priorities and Operational Planning Guidance (p.15). This includes but
is not limited to:
Support ICBs to understand the
Commissioning Framework for Mental Health Inpatient Services, undertake a gap
analysis, develop and implement their 3-year plans to transform the services in
scope;
Act as a key link between the
East of England Region and the six Regional ICBs, to align programmes of work
arising from (but not limited to) the National Mental Health, Learning
Disability and Autism Inpatient Quality Transformation Programme;
Facilitate and support regional
and national information sharing and networking forums so ICBs can learn from each-other;
Providing senior leadership and
subject matter expertise relating to the quality of Mental Health inpatient
care, to support Regional and ICS Strategy development and delivery;
Where required, supporting the
regional coordination of the Commissioning Framework for Mental Health
Inpatient Services, webinar and workshops, and
Where required, assist with the
roll-out of the upcoming national Culture Improvement programme, which all
inpatient providers will be able to access.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Programme Management Qualification (Managing Successful Programmes or similar)
Skills & Capabilities Attributes
Essential
- Demonstrable ability to deliver at pace in complex environment.
- Demonstrable experience of delivering results through the development and management of teams to ensure success and use a range of levers in the absence of direct line management responsibility.
- Ability to build effective cross functional working relationships across a diverse range of stakeholders to drive organisational agenda
- Understanding of NHS strategic and operational planning processes
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strong IT skills including use of Microsoft office (Excel, Power-Point) functions to analyse and present complex data
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Ability to deliver at pace in complex environment.
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Values & Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Demonstrable commitment to partnership working with a range of external organisations.
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
- Ensures staff for whom the post holder has line management responsibility uphold and promote the equality and diversity agenda, and act in accordance with the equality, diversity, and inclusion in the workplace policy.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
- Values diversity and difference operates with integrity and openness
Other
Essential
- Ability to travel across sites where required
Experience
Essential
- Subject matter expertise across a number of key areas relating to mental health and or learning disabilities & autism.
- Demonstrable senior management experience
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Management of staff/ functions
- Delivery of complex transformation programmes
- Working with diverse, multiple stakeholders in complex public sector environments
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
- Evidence of post qualifying and continuing professional development
- Strong operational experience in healthcare provision or commissioning at a senior management level
Desirable
- Member of relevant professional body
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Programme Management Qualification (Managing Successful Programmes or similar)
Skills & Capabilities Attributes
Essential
- Demonstrable ability to deliver at pace in complex environment.
- Demonstrable experience of delivering results through the development and management of teams to ensure success and use a range of levers in the absence of direct line management responsibility.
- Ability to build effective cross functional working relationships across a diverse range of stakeholders to drive organisational agenda
- Understanding of NHS strategic and operational planning processes
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Persuade board and senior managers of the respective merits of different options, innovation and new market opportunities.
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strong IT skills including use of Microsoft office (Excel, Power-Point) functions to analyse and present complex data
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
- Inputs to strategic plans across NHS and within the specific teams.
- Works with Stakeholders to develop performance improvement plans and to develop plans for innovation and opening up the market.
- Ability to deliver at pace in complex environment.
- Skills for direct line management and job management.
- Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
- Skills for managing relationships with a range of different stakeholders.
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Ability to make decisions autonomously, when required, on difficult issues.
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.
Values & Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Demonstrable commitment to partnership working with a range of external organisations.
- Demonstrates knowledge and understanding of equality of opportunity and diversity taking into account and being aware of how individual actions contribute to and make a difference to the equality agenda
- Ensures staff for whom the post holder has line management responsibility uphold and promote the equality and diversity agenda, and act in accordance with the equality, diversity, and inclusion in the workplace policy.
- Demonstrates knowledge and understanding of equality of opportunity and diversity.
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness.
- Values diversity and difference operates with integrity and openness
Other
Essential
- Ability to travel across sites where required
Experience
Essential
- Subject matter expertise across a number of key areas relating to mental health and or learning disabilities & autism.
- Demonstrable senior management experience
- Should have an appreciation of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations.
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals.
- Management of staff/ functions
- Delivery of complex transformation programmes
- Working with diverse, multiple stakeholders in complex public sector environments
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Experience of budgetary responsible, including budget setting with evidence of working knowledge of financial processes
- Evidence of post qualifying and continuing professional development
- Strong operational experience in healthcare provision or commissioning at a senior management level
Desirable
- Member of relevant professional body
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
