Job summary
We are recruiting to the new role of Senior Transformation Manager for community adult mental health. This is an exciting time to be joining us as the ICB takes form and you will shape some of our key services within the ICB. You will drive the community mental health transformation programmes with a lead on integrated primary community care (IPCCMH) and serious mental illness (SMI) in both system and alliances/place and supporting mental health accommodation work. You will lead one or more of the transformation programmes, which will include senior strategic leadership of the programme of work.
You will work collaboratively with our partners to ensure that we meet the service needs of our residents and their families, with co-production at the heart of this. Health Inequalities is central to all we do, and we expect you to work closely with our Alliances, partners, residents, executives, and clinical leads on activities in support of this.
You may come from a variety of backgrounds but commissioning experience in transforming services in MH is essential. You will be passionate about the health and wellbeing of individuals with mental health, be an experienced leader and have a team approach to service delivery and continuous improvement. You will have the opportunity to use your expertise to respond to a growing service demand in a sustainable way, ensuring the service can respond to todays challenges and look forward to how future demands will need to be met.
Main duties of the job
The main deliverables are:
- Build effective partnerships across health and social care to deliver the MH long term plan transformation programme.
- Effectively work with teams and empower people to deliver agreed outcomes.
- Effectively manage delegated budgets, maximising opportunities for impacting the lives of our residents.
- Complete autonomy within the role and accountability for decisions made during the course of your duties.
- Line manages members of the ICB MH team, and provide leadership to members of partner organisations, via a matrix arrangement.
- Set long term strategy and mobilise resources within the ICS to deliver key objectives and metrics.
- Develop and cultivate partnerships across the ICS.
- To develop and build on highly collaborative working arrangements.
- Support the contract and quality team to effectively manage provider contractual performance and safe delivery.
You will be skilled in leading, managing and delivering significant change projects with multiple stakeholders. You will have exceptional leadership and communication skills with experience of dealing with internal and external stakeholders. You will be comfortable with data and have outstanding analytical and problem-solving skills, as well as excellent attention to detail in written/verbal communication.
You will have the ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability.
Unfortunately, the organisation
does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
Improving mental health outcomes is one of the key priorities for the MSE ICS. The ICS recognize that mental illness is the single largest cause of disability in the UK and a major driver of health inequalities. In response to meet the mandate of the NHS Long Term Plan (LTP) for Mental Health, Mid and South Essex has developed an extensive transformation programme delivery of which will involve a diversity of stakeholders in MSE and neighbouring ICSs.
The current programme covers the five years 2019/20 to 2023/24. The plan has been broken down into 3 transformation programmes:
- UECMH System
- IPCCMH (SMI) PCN/Place
- MH Accommodation System/Place (DTOC, LOS, OAPs)
Community mental health services have long played a crucial role in the delivery of mental health care, providing vital support to people with mental health problems closer to their homes and communities. However, the model of care has needed fundamental transformation and modernisation to be able to provide a seamless offer for those who need more support than primary care would provide but dont meet the thresholds for secondary care.
The Mid and South Essex system is complex and requires collaborative working across system, place and PCN. To this end the Essex mental health partners are working together to refresh the current mental health strategy and develop more effective collaborative arrangements which will aim to reduce unwanted variation whilst responding to the individual needs of place.
The postholder will lead one or more of the transformation programmes. This will involve providing senior strategic leadership of the programme of work so that the delivery plans meet the stated outcomes and objectives. This will involve partnership working across stakeholders, bringing them together under a single vision. It will involve strong programme management skills to co-ordinate the delivery of milestones.
COMPETENCY BASED KEY DELIVERABLES
- Complete autonomy within the role and accountability for decisions made during duties
- Accountable and responsible for oversight of the programme budget and income streams of delivery
- Demonstrate and deliver acute business acumen in the field of work ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
- Successfully lead the major transformation programmes, including any relevant task and finish groups, ensuring that the programme fully meets national, regional and local requirements
- Build effective partnerships across health and social care to deliver the transformation programme
- Develop a system learning culture which is able to innovate and overcome obstacles in the pursuit of delivering new models of care
- Implement a co-production methodology into the change management cycle
- Mobilise resources within the ICS to deliver the key objectives and metrics
- Effectively line manage senior roles providing support and guidance to your direct reports
- Interpret qualitative and quantitative data, including population health management data, to inform the transformation plans
- Ensure the development of the recovery actions plans related to the transformation programme or performance challenges
- Support the contract and quality team to effectively manage provider contractual performance and safe delivery
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
Improving mental health outcomes is one of the key priorities for the MSE ICS. The ICS recognize that mental illness is the single largest cause of disability in the UK and a major driver of health inequalities. In response to meet the mandate of the NHS Long Term Plan (LTP) for Mental Health, Mid and South Essex has developed an extensive transformation programme delivery of which will involve a diversity of stakeholders in MSE and neighbouring ICSs.
The current programme covers the five years 2019/20 to 2023/24. The plan has been broken down into 3 transformation programmes:
- UECMH System
- IPCCMH (SMI) PCN/Place
- MH Accommodation System/Place (DTOC, LOS, OAPs)
Community mental health services have long played a crucial role in the delivery of mental health care, providing vital support to people with mental health problems closer to their homes and communities. However, the model of care has needed fundamental transformation and modernisation to be able to provide a seamless offer for those who need more support than primary care would provide but dont meet the thresholds for secondary care.
The Mid and South Essex system is complex and requires collaborative working across system, place and PCN. To this end the Essex mental health partners are working together to refresh the current mental health strategy and develop more effective collaborative arrangements which will aim to reduce unwanted variation whilst responding to the individual needs of place.
The postholder will lead one or more of the transformation programmes. This will involve providing senior strategic leadership of the programme of work so that the delivery plans meet the stated outcomes and objectives. This will involve partnership working across stakeholders, bringing them together under a single vision. It will involve strong programme management skills to co-ordinate the delivery of milestones.
COMPETENCY BASED KEY DELIVERABLES
- Complete autonomy within the role and accountability for decisions made during duties
- Accountable and responsible for oversight of the programme budget and income streams of delivery
- Demonstrate and deliver acute business acumen in the field of work ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
- Successfully lead the major transformation programmes, including any relevant task and finish groups, ensuring that the programme fully meets national, regional and local requirements
- Build effective partnerships across health and social care to deliver the transformation programme
- Develop a system learning culture which is able to innovate and overcome obstacles in the pursuit of delivering new models of care
- Implement a co-production methodology into the change management cycle
- Mobilise resources within the ICS to deliver the key objectives and metrics
- Effectively line manage senior roles providing support and guidance to your direct reports
- Interpret qualitative and quantitative data, including population health management data, to inform the transformation plans
- Ensure the development of the recovery actions plans related to the transformation programme or performance challenges
- Support the contract and quality team to effectively manage provider contractual performance and safe delivery
Person Specification
Partnership Working/ Leadership/ Management
Essential
- Can demonstrate significant partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to effect population-based solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
- Provide effective, inclusive and compassionate leadership across a whole function, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
- Champions the principles of equality, diversity and inclusion both within and outside of the organisation
- Challenges at every level where these principles are at risk of not being upheld
- Role model core behaviours including equity and diversity and maintaining a professional image at all times
- Professional and approachable manner
- Good communicator, with ability to liaise with colleagues at all levels
- Evidence of successfully leading, developing and motivating staff
- Demonstrable persuasion, influencing and conflict resolution skills
- Demonstrable persuasion, influencing and conflict resolution skills
- Significant ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
- Flexible and adaptable to meet deadlines
- Ability to work as part of a team or independently
- Takes personal responsibility for actions and their impact
- Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients
- Ability to think strategically and able to see the bigger picture
Qualifications
Essential
- Professional knowledge acquired through degree or equivalent qualification
- PLUS specialist knowledge across range of functions acquired through post-graduate courses and experience to masters equivalent level
- PLUS managerial, financial and strategic knowledge
- Evidence of continuing personal development
Knowledge/ Understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities.
- Mental health subject matter expertise
Experience
Essential
- Substantial experience of working at a senior level in the specialism.
- Experience of leading, managing and delivering significant change projects involving stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
- Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential
- Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups
- Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests
- Experience of leading, managing, developing, influencing and inspiring staff
- Experience of people management, coaching and mentoring support
Desirable
- Experience of working in the NHS/public body
Skills
Essential
- Strong interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
- Ability to communicate and disseminate highly complex and contentious financial information and concepts to a corporate stakeholder level with tact and diplomacy
- Ability to prepare and produce concise yet insightful communications for disseminations to senior stakeholders
- Significant ability to analyse highly complex issues where material is conflicting ad drawn from multiple sources and where there are barriers to understanding
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Standard keyboarding skills
- High level of attention to detail
- Prioritisation and organisation skills
- Able to be assertive in negotiation on difficult and controversial issues such as performance and change
- Able to deliver training/briefings/ updates to large groups of staff at all levels
- Able to lead the development of policy and strategy to enhance relevant service
- Demonstrable ability to work effectively between strategic and operational activities where required
- Able to make decisions autonomously, when required, on difficult issues and often to changing timescales.
- Demonstrable experience of using sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
- Demonstrable ability to act upon incomplete information, using experience to make inferences and decision making
- Significant ability to work under pressure and meet objectives with conflicting and tight deadlines
- Significant ability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Significant ability to provide informative reporting to governing body, Boards and Committees on progress against strategic and operational outcomes and associated impact
- Significant ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans
- Significant ability to analyse numerical and written data, assess options and draw appropriate conclusions using problem solving skills
- Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills
Desirable
- Demonstrable negotiation skills and contract monitoring
Other
Essential
- Personal qualities of integrity, adaptability and motivation
- Possess a confident and positive attitude and be self motivated
- Personal attributes include emotional intelligence, resilience, tenacious and agility and flexibility, able to respond to competing demands as they arise
- Significant ability to influence and command respect and establish credibility quickly
- Requirement to sit for long periods during meetings maintaining high levels of concentration and interaction
- Requirement to spend significant amounts of time inputting at a keyboard or reviewing computer information via the VDU
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working
Person Specification
Partnership Working/ Leadership/ Management
Essential
- Can demonstrate significant partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to effect population-based solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
- Provide effective, inclusive and compassionate leadership across a whole function, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
- Champions the principles of equality, diversity and inclusion both within and outside of the organisation
- Challenges at every level where these principles are at risk of not being upheld
- Role model core behaviours including equity and diversity and maintaining a professional image at all times
- Professional and approachable manner
- Good communicator, with ability to liaise with colleagues at all levels
- Evidence of successfully leading, developing and motivating staff
- Demonstrable persuasion, influencing and conflict resolution skills
- Demonstrable persuasion, influencing and conflict resolution skills
- Significant ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
- Flexible and adaptable to meet deadlines
- Ability to work as part of a team or independently
- Takes personal responsibility for actions and their impact
- Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients
- Ability to think strategically and able to see the bigger picture
Qualifications
Essential
- Professional knowledge acquired through degree or equivalent qualification
- PLUS specialist knowledge across range of functions acquired through post-graduate courses and experience to masters equivalent level
- PLUS managerial, financial and strategic knowledge
- Evidence of continuing personal development
Knowledge/ Understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities.
- Mental health subject matter expertise
Experience
Essential
- Substantial experience of working at a senior level in the specialism.
- Experience of leading, managing and delivering significant change projects involving stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
- Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential
- Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups
- Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests
- Experience of leading, managing, developing, influencing and inspiring staff
- Experience of people management, coaching and mentoring support
Desirable
- Experience of working in the NHS/public body
Skills
Essential
- Strong interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
- Ability to communicate and disseminate highly complex and contentious financial information and concepts to a corporate stakeholder level with tact and diplomacy
- Ability to prepare and produce concise yet insightful communications for disseminations to senior stakeholders
- Significant ability to analyse highly complex issues where material is conflicting ad drawn from multiple sources and where there are barriers to understanding
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Standard keyboarding skills
- High level of attention to detail
- Prioritisation and organisation skills
- Able to be assertive in negotiation on difficult and controversial issues such as performance and change
- Able to deliver training/briefings/ updates to large groups of staff at all levels
- Able to lead the development of policy and strategy to enhance relevant service
- Demonstrable ability to work effectively between strategic and operational activities where required
- Able to make decisions autonomously, when required, on difficult issues and often to changing timescales.
- Demonstrable experience of using sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
- Demonstrable ability to act upon incomplete information, using experience to make inferences and decision making
- Significant ability to work under pressure and meet objectives with conflicting and tight deadlines
- Significant ability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Significant ability to provide informative reporting to governing body, Boards and Committees on progress against strategic and operational outcomes and associated impact
- Significant ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans
- Significant ability to analyse numerical and written data, assess options and draw appropriate conclusions using problem solving skills
- Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills
Desirable
- Demonstrable negotiation skills and contract monitoring
Other
Essential
- Personal qualities of integrity, adaptability and motivation
- Possess a confident and positive attitude and be self motivated
- Personal attributes include emotional intelligence, resilience, tenacious and agility and flexibility, able to respond to competing demands as they arise
- Significant ability to influence and command respect and establish credibility quickly
- Requirement to sit for long periods during meetings maintaining high levels of concentration and interaction
- Requirement to spend significant amounts of time inputting at a keyboard or reviewing computer information via the VDU
- Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working
