Head of Workforce Planning - B8b

Job responsibilities

Please see attached Job Description for full details about the role.

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.

The Head of Workforce Planning role sits within the system workforce function of the People directorate of the ICB. The people function oversees the delivery of the 10 people functions, working with the ICP, in order to implement local and national people priorities and expectations, including those set out in the People Plan, to develop and support the ‘one workforce’ and make the health and care system a better place to work and live.

The Head of Workforce Planning will be responsible for embedding the principles of integrated workforce planning across the ICS to ensure the delivery of comprehensive workforce development plans and use these to inform the development of the ICS and regional workforce strategy/People Plans. The post holder will lead on the development of workforce planning at a strategic level across the ICS system with a focus on developing the system workforce plan and transformation plan informed by robust workforce modelling and provider workforce priorities.

COMPETENCY BASED KEY DELIVERABLES

· Lead on the development of robust and comprehensive integrated workforce planning across ICS, with associated planning processes

· Work with stakeholders ensuring workforce intelligence informs local transformation activities, training, and recruitment of staff

· Lead workforce analytics team to validate and cleanse system workforce data to improve quality of information available.

· Work closely with provider workforce leads to develop integrated workforce transformation plan reflecting workforce modelling and service priorities

· Collaborate with the HEE workforce planning and intelligence team to develop regional workforce planning resources

· Collaborate with the HEE workforce planning and intelligence team to develop regional workforce planning resources

· Apply HEE standard products and resources to local ICS environment to inform workforce planning process and plan of action to bridge gaps between demand and supply

· Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate

· Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy

· Establish a collaborative approach to enable staff to learn and work together and flexibly across different parts of the system

· Management of multiple members of staff

· Management of multiple senior members of staff

· Accountable and responsible for multiple budgets and or income streams of delivery

· Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.

Qualifications

Essential

• Relevant Masters degree or extensive knowledge, skills and experience to equivalent level
• OR
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
• Management qualification or equivalent level of on the job experience
• Evidence of continuing personal development

Desirable

• Strategic workforce modeling/ analytics

Experience

Essential

• Substantial experience of working at a senior level in the specialism.
• Experience of leading, managing and delivering significant change projects involving stakeholders
• Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
• Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential.
• Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups
• Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests.
• Experience of leading, managing, developing, influencing and inspiring staff.

Desirable

• Experience of working in the NHS/public body

Knowledge and Understanding

Essential

• Advanced knowledge of relevant systems and procedures
• In depth understanding of policies and practices within required field of work
• An in-depth understanding of health care provision and awareness of current NHS policies and priorities.

Partnership Working/ Leadership/ Management

Essential

• Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
• Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility.
• Provide effective, inclusive and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
• Champions the principles of equality, diversity and inclusion both within and outside of the organisation
• Challenges within areas of responsibility and escalates appropriately where these principles are at risk of not being upheld
• Role model core behaviours including equity and diversity and maintaining a professional image at all times
• Professional and approachable manner
• Good communicator, with ability to liaise with colleagues at all levels
• Able to persuade and influence in areas of conflict
• Flexible and adaptable to meet deadlines
• Ability to work as part of a team or independently
• Evidence of successfully leading, developing and motivating staff
• Takes personal responsibility for actions and their impact
• Ability to work in a collaborative way across organisational/sector boundaries in order to achieve the highest quality outcomes for patients
• Ability so support strategic thinking in discussions by being aware of the bigger picture

Skills

Essential

• Well developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
• Demonstrable ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
• Demonstrable ability to provide and receive highly complex, sensitive and contentious information where there are barriers to understanding
• Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
• Standard keyboarding skills
• High level of attention to detail
• Prioritisation and organisation skills
• Able to be assertive in negotiation on difficult and controversial issues such as performance and change
• Able to deliver training/briefings/ updates to large groups of staff at all levels
• Able to lead the development of policy and strategy to enhance relevant service
• Able to make decisions autonomously, when required, on difficult issues and often to changing timescales.
• Ability to act upon incomplete information, using experience to make inferences and decision making
• Demonstrates ability to use sound judgement in the absence of clear guidelines or precedent, seeking advice as necessary from more senior management when appropriate
• Ability to work effectively between strategic and operational activities where required
• Demonstrable ability to prioritise own work and teams workload considering conflicting priorities and tight deadlines
• Demonstrable ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans
• Demonstrable ability to plan over short, and medium term timeframes and adjust plans and resource requirements accordingly
• Demonstrable ability to provide informative reporting to Senior Management on progress against operational outcomes and associated impact
• Demonstrable ability to analyse numerical and written data, assess options and interpret complex information using problem solving skills
• Excellent data analysis and interpretation skills involving highly complex data, with outstanding analytical and problem-solving skills.

Desirable

• Demonstrable negotiation skills and contract monitoring

Other

Essential

• Personal qualities of integrity, adaptability and motivation
• Possess a confident and positive attitude and be self motivated
• Personal attributes include emotional intelligence, resilience, tenacious and agility and flexibility, able to respond to competing demands as they arise.
• Demonstrable ability to influence and command respect and establish credibility quickly
• Requirement to sit for long periods during meetings maintaining high levels of concentration and interaction
• Requirement to spend significant amounts of time inputting at a keyboard or reviewing computer information via the VDU
• Ability to travel to attend meetings and attend for work at several locations, including home, for the purpose of hybrid working.