Job summary
Full Time - Fixed Term for 2 Years - Some Home Working
Are you keen on being part of the NHS? Interested in joining an award-winning team and developing your skills in communications, marketing, and engagement? We've got an exciting apprenticeship spot open in our Communications and Engagement team for a Communications and Engagement Apprentice. This is a rare opportunity to work firsthand within a busy communications team, while you work towards a Multi-Channel Marketer Level 3 qualification.
Our communications team supports the goals of NHS Mid and South Essex by ensuring clear and effective communication with patients, staff, and communities. The team also works to strengthen relationships with local, regional, and national partners and stakeholders.
As an apprentice you will provide administrative assistance, content and project support for the ICBs main internal and external communication and engagement channels. You will work as a key member of the team to assist the team in the maintenance of our primary care hub and weekly ebulletin that is sent to GPs and those working in our primary care teams across mid and south Essex.
We are looking for someone who is creative, approachable, flexible, and well organised. You should be able to display a progressive mindset, have excellent communication skills and be eager to learn and work as a team.
Please get in touch if you would like to have an informal chat about the role, before putting in your application.
Main duties of the job
Some of the role duties are listed below, but these may vary depending on the changing needs of the organisation:
- Providing effective, efficient, and comprehensive administration support to the Communications and Engagement Team.
- Supporting with updating SharePoint pages to ensure content is current and engaging.
- Assisting with uploading and scheduling content across social media, eMarketing and other web-based platforms.
- Contributing to various tasks within the Communications and Engagement Team while working towards a Multi-Channel Marketer Level 3 qualification.
- Participating in on-the-job training and formal education sessions to develop comprehensive communication and marketing skills.
- Maintaining accurate records of correspondence and follow up on outstanding queries.
- Monitoring our public facing inboxes which include contact from residents, media, and internal staff, providing attentive and rapid responses or directing enquiries to the appropriate team member.
As this is role will lead to an apprenticeship qualification there are several entry requirements which must be met to apply:
- 3 GCSEs or equivalent at grades 4+ or A-C in any subject
- GCSE Maths and English (or equivalents) at grades 3+ or D and above
- Not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject
* Please do not apply until you have received your Exam results - Advert closed at midnight on 23 August 2024
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion, or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community, and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.
Are you keen on being part of the NHS? Interested in joining an award-winning team and developing your skills in communications, marketing, and engagement? We've got an exciting apprenticeship spot open in our Communications and Engagement team for a Communications and Engagement Apprentice. This is a rare opportunity to work firsthand within a busy communications team, while you work towards a Multi-Channel Marketer Level 3 qualification.
Our communications team supports the ICBs goals by ensuring clear and effective communication with patients, staff, and communities. The team also works to strengthen relationships with local, regional, and national partners and stakeholders.
As an apprentice you will provide administrative assistance, content and project support for the ICBs main internal and external communication and engagement channels. In particular you will work as a key member of the team to assist the team in the maintenance of our primary care hub and weekly ebulletin that is sent to GPs and those working in our primary care teams across mid and south Essex.
We are looking for a creative individual who is approachable, flexible, and well organised. The successful candidate will display a progressive mindset, excellent communication skills and be eager to learn more and get stuck in with the team.
COMPETENCY BASED KEY DELIVERABLES
- Provide effective, efficient, and comprehensive administration support to the Communications and Engagement Team.
- Support with updating SharePoint pages to ensure content is current and engaging.
- Assist with uploading and scheduling content across social media, eMarketing and other web-based platforms.
- Contribute to various tasks within the Communications and Engagement Team while working towards a Multi-Channel Marketer Level 3 qualification.
- Participate in on-the-job training and formal education sessions to develop comprehensive communication and marketing skills.
- Maintain accurate records of correspondence and follow up on outstanding queries.
- Monitor our public facing inboxes which include contact from residents, media, and internal staff, providing attentive and rapid responses or directing enquiries to the appropriate team member.
- The duties listed are not exhaustive and may be varied as dictated by the changing needs of the ICB. The postholder will be expected to undertake other duties as appropriate and as requested by their line manager.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community, and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.
Are you keen on being part of the NHS? Interested in joining an award-winning team and developing your skills in communications, marketing, and engagement? We've got an exciting apprenticeship spot open in our Communications and Engagement team for a Communications and Engagement Apprentice. This is a rare opportunity to work firsthand within a busy communications team, while you work towards a Multi-Channel Marketer Level 3 qualification.
Our communications team supports the ICBs goals by ensuring clear and effective communication with patients, staff, and communities. The team also works to strengthen relationships with local, regional, and national partners and stakeholders.
As an apprentice you will provide administrative assistance, content and project support for the ICBs main internal and external communication and engagement channels. In particular you will work as a key member of the team to assist the team in the maintenance of our primary care hub and weekly ebulletin that is sent to GPs and those working in our primary care teams across mid and south Essex.
We are looking for a creative individual who is approachable, flexible, and well organised. The successful candidate will display a progressive mindset, excellent communication skills and be eager to learn more and get stuck in with the team.
COMPETENCY BASED KEY DELIVERABLES
- Provide effective, efficient, and comprehensive administration support to the Communications and Engagement Team.
- Support with updating SharePoint pages to ensure content is current and engaging.
- Assist with uploading and scheduling content across social media, eMarketing and other web-based platforms.
- Contribute to various tasks within the Communications and Engagement Team while working towards a Multi-Channel Marketer Level 3 qualification.
- Participate in on-the-job training and formal education sessions to develop comprehensive communication and marketing skills.
- Maintain accurate records of correspondence and follow up on outstanding queries.
- Monitor our public facing inboxes which include contact from residents, media, and internal staff, providing attentive and rapid responses or directing enquiries to the appropriate team member.
- The duties listed are not exhaustive and may be varied as dictated by the changing needs of the ICB. The postholder will be expected to undertake other duties as appropriate and as requested by their line manager.
Person Specification
Skills
Essential
- Ability to work as part of a team.
- Strong written communications skills with attention to detail
- Ability to organise and manage own time keeping, scheduling and deadline.
- Willing to take on/learn new skills
Experience
Essential
- Able to prioritise, plan, and organise own tasks.
- Experience of IT packages - Microsoft Office.
- Experience of producing work to a high standard.
Qualifications
Essential
- 3 GCSEs (or equivalent) at grades 4+ A-C in any subject
- GCSE Maths and English (or equivalents) at grades 3+ D or above.
- The learner must not hold an existing qualification at the same or higher level as this apprenticeship in similar subjects.
Partnership Working / Leadership Management
Essential
- Understands the principles of equality, diversity and inclusion and applies these throughout their work.
- Professional and approachable manner.
- Flexible and adaptable to meet deadlines.
- Ability to work as part of a team or independently.
Knowledge / Understanding
Essential
- Knowledge of administrative systems and procedures
- A good understanding of social media and content creation.
- Knowledge of how to use digital tools effectively.
Other
Essential
- Personal qualities of honesty and integrity
- The ability to understand and always behave, towards patients, visitors, and colleagues according to the ICBs values.
- Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU.
Person Specification
Skills
Essential
- Ability to work as part of a team.
- Strong written communications skills with attention to detail
- Ability to organise and manage own time keeping, scheduling and deadline.
- Willing to take on/learn new skills
Experience
Essential
- Able to prioritise, plan, and organise own tasks.
- Experience of IT packages - Microsoft Office.
- Experience of producing work to a high standard.
Qualifications
Essential
- 3 GCSEs (or equivalent) at grades 4+ A-C in any subject
- GCSE Maths and English (or equivalents) at grades 3+ D or above.
- The learner must not hold an existing qualification at the same or higher level as this apprenticeship in similar subjects.
Partnership Working / Leadership Management
Essential
- Understands the principles of equality, diversity and inclusion and applies these throughout their work.
- Professional and approachable manner.
- Flexible and adaptable to meet deadlines.
- Ability to work as part of a team or independently.
Knowledge / Understanding
Essential
- Knowledge of administrative systems and procedures
- A good understanding of social media and content creation.
- Knowledge of how to use digital tools effectively.
Other
Essential
- Personal qualities of honesty and integrity
- The ability to understand and always behave, towards patients, visitors, and colleagues according to the ICBs values.
- Requirement to spend substantial amounts of time inputting at a keyboard or reviewing computer information via the VDU.
