Business Administrator (Strategy & Engagement) - Band 4

NHS Mid and South Essex Integrated Care Board

Information:

This job is now closed

Job summary

Only staff currently employed by the following NHS organisations may apply for this role:

  • Mid and South Essex ICB
  • Mid and South Essex NHS Foundation Trust
  • Essex Partnership University NHS Foundation Trust

Secondment to 31 March 2026.

This post sits within the Strategy & Corporate Services directorate, supporting the Business Manager to provide an effective and comprehensive business support function to the directorate with a particular focus on the strategy, partnerships and engagement function, which has a wide-ranging portfolio, and will require multi-disciplinary working across other teams, and our wider partners including other NHS organisations, Local Authorities, Voluntary Sector and residents.

Hybrid working.

Main duties of the job

You will provide a complete administrative function to the team. This includes being the first point of contact for any admin asks, often acting independently to create processes to best support the team. The role will also have a responsibility to support the administrative and governance functions of the wider directorate, alongside the Business Manager.

You will also be required to support director-level stakeholder(s) with diary management, expenses, and providing a Personal Assistant (PA) package.

The role will be ideal for somebody who is keen to progress within an administrative position, and take the next step in their career towards an Executive Assistant or Business Manager role.

About us

Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.

Unfortunately, the organisation does not have a Sponsorship licence.

Date posted

31 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year plus, fringe London allowance

Contract

Secondment

Duration

19 months

Working pattern

Full-time

Reference number

D9708-MSE394

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System comprises the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.

This post sits within the Strategy & Corporate Affairs directorate, supporting the Business Manager to provide an effective and comprehensive business support function to the directorate with a particular focus on the strategy, partnerships and engagement function, which has a wide-ranging portfolio, and will require multi-disciplinary working across other teams, and our wider partners including other NHS organisations, Local Authorities, Voluntary Sector and residents.

The post holder will provide a complete administrative function to the team. This includes being the first point of contact for any admin asks, often acting independently to create processes to best support the team. The role will also have a responsibility to support the administrative and governance functions of the wider directorate, alongside the Business Manager.

The post holder will also be required to support director-level stakeholder(s) with diary management, expenses, and providing a complete Personal Assistant (PA) package.

COMPETENCY BASED KEY DELIVERABLES

  • Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate
  • Assist with the delivery of project plans and workstreams, as directed by line manager and raising any issues with delivery to line manager
  • Responsible for collating accurate and timely minutes to meetings, putting together action plans from these meetings, circulating papers to members and implement a system of reminders and escalation to ensure actions are completed in a timely manner.
  • Manage a programme of timely development of agendas and requesting supporting papers for a variety of meetings.
  • Provides effective, efficient, and comprehensive administrative support to the strategy, partnerships and engagement function and the wider Strategy & Partnerships Directorate.
  • Seek best value for money within own area of work.
  • Provide administrative support to meetings, boards, work groups across the directorate.
  • Maintain an ordered and secure electronic archiving system (and manual where required) in line with GDPR regulations.
  • To assist with the coordination of highly complex reports for Committees and Board and collation of information for reports and returns.
  • Producing initial drafts of reports based upon written or verbal instruction, and undertaking background research.
  • Attend and participate in any delegated meetings on behalf of the Business Manager
  • Be responsible for collecting data and measuring quality results.
  • Reviewing and responding to correspondence on behalf of the strategy, partnerships and engagement function and the wider directorate.
  • Provide diary management with a particular focus on the strategy, partnerships and engagement function.

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System comprises the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.

This post sits within the Strategy & Corporate Affairs directorate, supporting the Business Manager to provide an effective and comprehensive business support function to the directorate with a particular focus on the strategy, partnerships and engagement function, which has a wide-ranging portfolio, and will require multi-disciplinary working across other teams, and our wider partners including other NHS organisations, Local Authorities, Voluntary Sector and residents.

The post holder will provide a complete administrative function to the team. This includes being the first point of contact for any admin asks, often acting independently to create processes to best support the team. The role will also have a responsibility to support the administrative and governance functions of the wider directorate, alongside the Business Manager.

The post holder will also be required to support director-level stakeholder(s) with diary management, expenses, and providing a complete Personal Assistant (PA) package.

COMPETENCY BASED KEY DELIVERABLES

  • Responsible for decisions made during the course of duties, seeking guidance and escalating issues where appropriate
  • Assist with the delivery of project plans and workstreams, as directed by line manager and raising any issues with delivery to line manager
  • Responsible for collating accurate and timely minutes to meetings, putting together action plans from these meetings, circulating papers to members and implement a system of reminders and escalation to ensure actions are completed in a timely manner.
  • Manage a programme of timely development of agendas and requesting supporting papers for a variety of meetings.
  • Provides effective, efficient, and comprehensive administrative support to the strategy, partnerships and engagement function and the wider Strategy & Partnerships Directorate.
  • Seek best value for money within own area of work.
  • Provide administrative support to meetings, boards, work groups across the directorate.
  • Maintain an ordered and secure electronic archiving system (and manual where required) in line with GDPR regulations.
  • To assist with the coordination of highly complex reports for Committees and Board and collation of information for reports and returns.
  • Producing initial drafts of reports based upon written or verbal instruction, and undertaking background research.
  • Attend and participate in any delegated meetings on behalf of the Business Manager
  • Be responsible for collecting data and measuring quality results.
  • Reviewing and responding to correspondence on behalf of the strategy, partnerships and engagement function and the wider directorate.
  • Provide diary management with a particular focus on the strategy, partnerships and engagement function.

Person Specification

Partnership Working / Leadership Management

Essential

  • Good communicator, with ability to liaise with colleagues at all levels
  • Flexible and adaptable to meet deadlines
  • Ability to plan workload considering conflicting priorities and deadlines

Qualifications

Essential

  • Diploma level qualification or equivalent level of experience in relevant role
  • Additional training or experience to support the requirements of the role

Experience

Essential

  • Substantial experience of working in an administration/secretarial
  • environment
  • Experience of arranging meetings, preparing agendas and transcribing minutes of meetings
  • Experience of providing administrative and project support and developing and implementing administrative systems

Skills

Essential

  • Attention to detail
  • Minute taking / audio typing / digital digtation skills
  • Ability to draft papers and reports for review by senior colleagues, including gathering information, and background research

Knowledge / understanding

Essential

  • Knowledge of administrative systems and procedures
Person Specification

Partnership Working / Leadership Management

Essential

  • Good communicator, with ability to liaise with colleagues at all levels
  • Flexible and adaptable to meet deadlines
  • Ability to plan workload considering conflicting priorities and deadlines

Qualifications

Essential

  • Diploma level qualification or equivalent level of experience in relevant role
  • Additional training or experience to support the requirements of the role

Experience

Essential

  • Substantial experience of working in an administration/secretarial
  • environment
  • Experience of arranging meetings, preparing agendas and transcribing minutes of meetings
  • Experience of providing administrative and project support and developing and implementing administrative systems

Skills

Essential

  • Attention to detail
  • Minute taking / audio typing / digital digtation skills
  • Ability to draft papers and reports for review by senior colleagues, including gathering information, and background research

Knowledge / understanding

Essential

  • Knowledge of administrative systems and procedures

Employer details

Employer name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Employer's website

https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)


Employer details

Employer name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Employer's website

https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Executive Business Manager to CEO and Chairman

Tonino Cook

Tonino.cook4@nhs.net

Date posted

31 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year plus, fringe London allowance

Contract

Secondment

Duration

19 months

Working pattern

Full-time

Reference number

D9708-MSE394

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Supporting documents

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