Primary Care Workforce Project Manager - Band 8a

NHS Mid and South Essex Integrated Care Board

Information:

This job is now closed

Job summary

Interview: w/c 12 August 2024

A fantastic opportunity has arisen to join Mid & South Essex Primary Care Training Hub. If you are an experienced project manager, enthusiastic, highly motivated and want to make a real difference by supporting recruitment, retention and development within primary care this may be the role for you.

Training Hubs are the go-to place for information about the primary care workforce, education, and development. They are vital to supporting primary care transformation by developing the current and new workforce required to deliver world-class patient care.

Core functions are:

  • Support PCNs with the breadth of workforce planning and embedding new roles through the Additional Roles Reimbursement Scheme (ARRS)
  • Advise on, develop, deliver, or procure education and training for the primary care workforce
  • Support educational placements in PCNs and practices and the training and development of clinical supervisors and educators, CPD, management and admin skills as well as clinical practice specialty or refresher training
  • Offer career support to staff from new to practice, mid and late career
  • Implement initiatives to support recruitment and retention

The role will provide project leadership and programme management on the delivery of several strategic projects within the Training Hub such as fellowships, GP recruitment and retention initiatives, ARRS implementation and workforce planning.

Hybrid working

Main duties of the job

Main duties of the role include:

  • Delivering projects across the organisation, on time, within budget and to the agreed scope.
  • Working with Training Hub, Primary Care team and PCNs to develop project plans and documentation and guide teams through the project lifecycle.
  • Ensuring project roles and responsibilities are established for each project and ensure all stakeholders are aware of the project management processes that they will participate in.
  • Managing project risks, issues and changes and monitor project progress, ensuring stakeholders are updated and that everyone can meet their required deliverables within the project timescales.
  • Ensuring a cohesive approach and consistency across programmes of work, engaging with senior stakeholders, managing budgets and planning, supporting and facilitating progress of the projects.

Experience and Skills Required:

  • Experience of working in primary care and healthcare education and training would be highly valued
  • Experienced, competent, and organised Project Manager
  • Highly skilled and effective communicator, able to interact with staff at all levels
  • Significant project management experience including meeting demanding deadlines, whilst ensuring a high quality of operational delivery

About us

Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.

Unfortunately, the organisation does not have a Sponsorship licence.

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year plus, fringe London allowance

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

D9708-MSE387

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Hybrid Working -

Home - Basildon Office - Across Mid and South Essex Areas

CM2 5PF


Hybrid Working -

Home - Basildon Office - Across Mid and South Essex Areas

RM17 6SL


Hybrid Working -

Home - Basildon Office - Across Mid and South Essex Areas

SS1 9SB


Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.

Funded by NHS England, Workforce Training and Education, the Primary Care Training Hub is part of the system's People Directorate. Training Hubs are the go-to place for information about the primary care workforce, education, and development. They are vital to supporting primary care transformation by developing the current and new workforce required to deliver world-class patient care.

Training Hubs are responsible for implementing a wide range of recruitment and retention initiatives including: Career development and support for all staff in primary care from new to practice to mid and late career ; Approval of Training Practices and Educators; Support PCNs with the breadth of workforce planning and embedding new roles through the Additional Roles Reimbursement Scheme (ARRS); Procurement and development of education and training for the primary care staff. The Primary Care Workforce Project Manager plays a pivotal role as part of the Training Hub management team. A key focus of the role is supporting PCNs and their provider partners to undertake effective workforce planning to inform ICS, regional and national workforce plans. By designing, developing and managing a wide range of programmes the role supports Primary Care to recruit, develop and retain their workforce.

COMPETENCY BASED KEY DELIVERABLES

  • Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
  • Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
  • Management of multiple members of staff
  • Responsible for one or more budgets and/or income streams of delivery
  • Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
  • Manage the successful delivery of Primary Care programmes. Ensuring a cohesive approach and consistency across programmes of work, engaging with senior stakeholders, managing budgets and planning, supporting and facilitating progress of the projects.
  • Responsible for the operational and project management and delivery of workforce programmes that support recruitment and retention within primary care ensuring that robust governance processes and communication strategies are in place.
  • Manage ARRS roles implementation and actively support PCNs and their provider partners to undertake effective workforce planning, linked to population health needs, to inform ICS, regional and national workforce plans.

  • Contribute to the development and implementation of the primary care strategy across the ICS with a strong focus and emphasis on workforce recruitment and retention.
  • Produce and present written reports to committees, including the People Board, Primary Care Commissioning Committee and Training Hub Boards
  • Develop high quality bids and business cases that contribute to the workforce recruitment and retention strategies.
  • Produce and provide reports to relevant stakeholders, on agreed Key Performance Indicators and financial position to meet Health Education England and NHSE&I / Improvement requirements.

Job description

Job responsibilities

ROLE PURPOSE / SUMMARY

The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.

The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realising this ambition.

Funded by NHS England, Workforce Training and Education, the Primary Care Training Hub is part of the system's People Directorate. Training Hubs are the go-to place for information about the primary care workforce, education, and development. They are vital to supporting primary care transformation by developing the current and new workforce required to deliver world-class patient care.

Training Hubs are responsible for implementing a wide range of recruitment and retention initiatives including: Career development and support for all staff in primary care from new to practice to mid and late career ; Approval of Training Practices and Educators; Support PCNs with the breadth of workforce planning and embedding new roles through the Additional Roles Reimbursement Scheme (ARRS); Procurement and development of education and training for the primary care staff. The Primary Care Workforce Project Manager plays a pivotal role as part of the Training Hub management team. A key focus of the role is supporting PCNs and their provider partners to undertake effective workforce planning to inform ICS, regional and national workforce plans. By designing, developing and managing a wide range of programmes the role supports Primary Care to recruit, develop and retain their workforce.

COMPETENCY BASED KEY DELIVERABLES

  • Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
  • Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
  • Management of multiple members of staff
  • Responsible for one or more budgets and/or income streams of delivery
  • Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors.
  • Manage the successful delivery of Primary Care programmes. Ensuring a cohesive approach and consistency across programmes of work, engaging with senior stakeholders, managing budgets and planning, supporting and facilitating progress of the projects.
  • Responsible for the operational and project management and delivery of workforce programmes that support recruitment and retention within primary care ensuring that robust governance processes and communication strategies are in place.
  • Manage ARRS roles implementation and actively support PCNs and their provider partners to undertake effective workforce planning, linked to population health needs, to inform ICS, regional and national workforce plans.

  • Contribute to the development and implementation of the primary care strategy across the ICS with a strong focus and emphasis on workforce recruitment and retention.
  • Produce and present written reports to committees, including the People Board, Primary Care Commissioning Committee and Training Hub Boards
  • Develop high quality bids and business cases that contribute to the workforce recruitment and retention strategies.
  • Produce and provide reports to relevant stakeholders, on agreed Key Performance Indicators and financial position to meet Health Education England and NHSE&I / Improvement requirements.

Person Specification

Knowledge / understanding

Essential

  • Advanced knowledge of systems and procedures
  • In depth understanding of policies and practices relating to the NHS workforce
  • An in-depth understanding of health care provision and awareness of current NHS policies and priorities

Experience

Essential

  • Substantial experience of working at a senior level
  • Experience of leading, managing and delivering projects involving stakeholders
  • Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
  • Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential
  • Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups
  • Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests
  • Experience of leading, managing, developing, influencing and inspiring staff

Partnership Working / Leadership Management

Essential

  • Provides effective, inclusive and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
  • Role model core behaviours including equity and diversity and maintaining a professional image at all times
  • Professional and approachable manner
  • Good communicator, with ability to liaise with colleagues at all levels
  • Able to persuade and influence in areas of conflict
  • Flexible and adaptable to meet deadlines

Skills

Essential

  • Well developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
  • Demonstrable ability to provide and receive highly complex, sensitive and contentious information
  • Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
  • Able to deliver training/briefings/ updates to large groups of staff at all levels
  • Demonstrable ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans
  • Demonstrable ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans

Qualifications

Essential

  • Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
  • Project Management Qualification or equivalent level of experience
  • Evidence of continuing personal development
Person Specification

Knowledge / understanding

Essential

  • Advanced knowledge of systems and procedures
  • In depth understanding of policies and practices relating to the NHS workforce
  • An in-depth understanding of health care provision and awareness of current NHS policies and priorities

Experience

Essential

  • Substantial experience of working at a senior level
  • Experience of leading, managing and delivering projects involving stakeholders
  • Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
  • Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential
  • Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups
  • Experience of working at strategic level, able to recognise direction and implications of policy and the potentially competing priorities/interests
  • Experience of leading, managing, developing, influencing and inspiring staff

Partnership Working / Leadership Management

Essential

  • Provides effective, inclusive and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
  • Role model core behaviours including equity and diversity and maintaining a professional image at all times
  • Professional and approachable manner
  • Good communicator, with ability to liaise with colleagues at all levels
  • Able to persuade and influence in areas of conflict
  • Flexible and adaptable to meet deadlines

Skills

Essential

  • Well developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
  • Demonstrable ability to provide and receive highly complex, sensitive and contentious information
  • Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook
  • Able to deliver training/briefings/ updates to large groups of staff at all levels
  • Demonstrable ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans
  • Demonstrable ability to analyse and interpreted highly complex data, facts or situations to interpreted these and make reasoned and logical deductions, compare a range of options and formulate plans

Qualifications

Essential

  • Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
  • Project Management Qualification or equivalent level of experience
  • Evidence of continuing personal development

Employer details

Employer name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Employer's website

https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)


Employer details

Employer name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Employer's website

https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Head of Primary Care Workforce

Kathryn Perry

kathryn.perry3@nhs.net

Date posted

17 July 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year plus, fringe London allowance

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

D9708-MSE387

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Hybrid Working -

Home - Basildon Office - Across Mid and South Essex Areas

CM2 5PF


Hybrid Working -

Home - Basildon Office - Across Mid and South Essex Areas

RM17 6SL


Hybrid Working -

Home - Basildon Office - Across Mid and South Essex Areas

SS1 9SB


Supporting documents

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