Job summary
ADVERT ONLY OPEN TO THOSE CURRENTLY EMPLOYED BY MID AND SOUTH ESSEX ICB
An exciting opportunity has arisen for a Business Manager to support on a range of duties to the Nursing & Quality directorate. The role oversees the day-to-day organisation of the directorate, planning and managing the Executive Chief Nursing Officer and Directors of Nursing diaries and facilitating delivery. Providing high quality confidential PA and administration support to the core team and Executive Director, the post holder will also hold responsbility for managing the administration team within the directorate, and co-ordinating a wide variety of meetings and events on behalf of the Executive Chief Nursing Officer.
We are looking for a highly motivated, organised and committed individual who is a self-starter, highly experienced in administration with a proactive approach and able to adapt to new ideas and ways of working as they support the delivery of the directorate ambitions.
There are no two days that are the same in this role and if you are looking for a new challenge, we look forward to hearing for you!
Main duties of the job
This role is responsible for providing high quality business management support to the Executive Chief Nursing Officer and ensuring the effective delivery of related programmes and projects. You will be the first point of contact for the directorate and will require a high level of initiative and organisational skills.
The ideal candidate will have excellent communication skills and a proven track record for working alongside senior leaders preferably in the NHS or similar public body.
As Business Manager, you will be required to:
Provide high quality, confidential EA and administrative support including complex diary and inbox management to the Executive Chief Nursing Officer.
Decide on the most appropriate course of action in relation to a wide range of documents, reports and correspondence; drafting replies as necessary.
Manage relationships with key internal and external stakeholders.
Provide comprehensive secretariat support to a number of different boards and meetings.
Manage a variety of different projects as required.
Responsible for the day-to-day organisation of the directorate.
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
This post-holder will ensure effective delivery of related programmes, providing high quality business management support, supporting key committees and programmes. The post holder will work closely with senior officers and clinicians across the Partnership to ensure delivery. They will have responsibility for management of delegated budgets. There may also be direct line management of other staff. This will be agreed locally.
COMPETENCY BASED KEY DELIVERABLES
- Manage the day-to-day organisation of the Directorate
- Understand the overall priorities of the Directorate, interpreting these priorities by planning and managing the diary and facilitating delivery.
- Provide high quality, confidential PA and administrative support to the core team and Director to ensure the priorities of the ICS can be delivered effectively and efficiently.
- Be responsible for providing project and administrative support to key committees and groups as needed.
- Collate and undertake specific research as required to support the directorate and assist in the assimilation and interpretation of national guidance and information as required.
- Provide support to information and communication activities, supporting the on-going management of relationships with stakeholders.
- Design and implement a comprehensive set of systems to support the effective running of the directorate and all corresponding communications.
- Develop key working relationships to help support and develop the business of the directorate and to play an active part in developing and achieving a culture of performance improvement.
- Management of a small number of staff.
- Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
- Responsible for management of delegated budgets, contributing to budget setting and working knowledge of financial processes
- Responsible for decisions made during the course of their duties, seeking guidance and escalating issues where appropriate.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System will comprise the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
This post-holder will ensure effective delivery of related programmes, providing high quality business management support, supporting key committees and programmes. The post holder will work closely with senior officers and clinicians across the Partnership to ensure delivery. They will have responsibility for management of delegated budgets. There may also be direct line management of other staff. This will be agreed locally.
COMPETENCY BASED KEY DELIVERABLES
- Manage the day-to-day organisation of the Directorate
- Understand the overall priorities of the Directorate, interpreting these priorities by planning and managing the diary and facilitating delivery.
- Provide high quality, confidential PA and administrative support to the core team and Director to ensure the priorities of the ICS can be delivered effectively and efficiently.
- Be responsible for providing project and administrative support to key committees and groups as needed.
- Collate and undertake specific research as required to support the directorate and assist in the assimilation and interpretation of national guidance and information as required.
- Provide support to information and communication activities, supporting the on-going management of relationships with stakeholders.
- Design and implement a comprehensive set of systems to support the effective running of the directorate and all corresponding communications.
- Develop key working relationships to help support and develop the business of the directorate and to play an active part in developing and achieving a culture of performance improvement.
- Management of a small number of staff.
- Contribute to the delivery of one or more strategic plans, enabling key milestones to be delivered and raising any issues associated with the delivery of plans and workstreams.
- Responsible for management of delegated budgets, contributing to budget setting and working knowledge of financial processes
- Responsible for decisions made during the course of their duties, seeking guidance and escalating issues where appropriate.
Person Specification
Qualifications
Essential
- Degree or equivalent level of experience in relevant role
- Management qualification or equivalent level of on-the-job experience
Partnership Working / Leadership Management
Essential
- Demonstrate detailed understanding and commitment to delivering the NHS People Promise and the ICB Values
- Good communicator, with ability to liaise with colleagues at all levels.
- Ability to plan workload considering conflicting priorities and deadlines
- Ability to work as part of a team or independently.
- An understanding of partnership working and how/when partnerships should be built, in order to effect solutions that feed into defined plans.
- Role model core behaviours including equity and diversity and maintaining a professional image at all times.
Experience
Essential
- Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be complex, sensitive or highly confidential.
- Previous experience of working in the NHS/public body with senior stakeholders including Chairs and CEOs.
- Experience of providing project support, developing and implementing systems.
Skills
Essential
- Good communications skills using a range of methods e.g. written and verbal.
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook.
- High level of attention to detail.
- Ability to manage own workload, working to deadlines with minimal supervision.
- Able to analyse data from databases to present summary results and/or draw conclusions.
Desirable
- Minute taking, audio typing/digital dictation skills.
Knowledge / understanding
Essential
- An understanding of business acumen in their area of
- responsibility ensuring value for money and the driving factors for delivery in multiple sectors.
- Advanced knowledge of all Microsoft Office packages.
- Understanding of practices within required field of work.
Other
Essential
- Personal qualities of honesty and integrity.
- Possess a positive attitude
- Requirement to spend substantial amounts of time inputting at a
- keyboard or reviewing computer information via the VDU
- Ability to travel to attend meetings and attend for work at several
- locations, including home, for the purpose of hybrid working.
Person Specification
Qualifications
Essential
- Degree or equivalent level of experience in relevant role
- Management qualification or equivalent level of on-the-job experience
Partnership Working / Leadership Management
Essential
- Demonstrate detailed understanding and commitment to delivering the NHS People Promise and the ICB Values
- Good communicator, with ability to liaise with colleagues at all levels.
- Ability to plan workload considering conflicting priorities and deadlines
- Ability to work as part of a team or independently.
- An understanding of partnership working and how/when partnerships should be built, in order to effect solutions that feed into defined plans.
- Role model core behaviours including equity and diversity and maintaining a professional image at all times.
Experience
Essential
- Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be complex, sensitive or highly confidential.
- Previous experience of working in the NHS/public body with senior stakeholders including Chairs and CEOs.
- Experience of providing project support, developing and implementing systems.
Skills
Essential
- Good communications skills using a range of methods e.g. written and verbal.
- Advanced IT skills in Microsoft applications including Word, Excel, PowerPoint and Outlook.
- High level of attention to detail.
- Ability to manage own workload, working to deadlines with minimal supervision.
- Able to analyse data from databases to present summary results and/or draw conclusions.
Desirable
- Minute taking, audio typing/digital dictation skills.
Knowledge / understanding
Essential
- An understanding of business acumen in their area of
- responsibility ensuring value for money and the driving factors for delivery in multiple sectors.
- Advanced knowledge of all Microsoft Office packages.
- Understanding of practices within required field of work.
Other
Essential
- Personal qualities of honesty and integrity.
- Possess a positive attitude
- Requirement to spend substantial amounts of time inputting at a
- keyboard or reviewing computer information via the VDU
- Ability to travel to attend meetings and attend for work at several
- locations, including home, for the purpose of hybrid working.
