Job summary
Are you passionate about the NHS?
Do you have an impressive track record of delivering communications objectives that drive organisational goals forward?
Do you want to be part of an award-winning team and play a key role in helping lead and deliver impactful communications that resonates with key audiences?
A rare and exciting opportunity has arisen for a communications officer to join our core team.
Hybrid Working - Predominantly working from home and some working from our Basildon office.
Main duties of the job
Key deliverables will include:
- Content Creation: Producing high-quality written content such as press releases, articles, blog posts, social media updates, and website content to inform and engage both internal and external stakeholders.
- Media Relations: Building and maintaining positive relationships with media outlets, journalists, and press contacts. Responding to media inquiries and organizing media events or press conferences when necessary.
- Crisis Communications: Assisting in crisis communication planning and execution, providing timely and accurate information during emergencies or sensitive situations.
- Branding and Design: Ensuring consistent application of NHS branding guidelines across all communication materials, and overseeing the design of visual assets such as posters, flyers, and infographics.
- Event Management: Organizing and promoting NHS events, conferences, and public engagement activities to raise awareness and foster community participation.
- Monitoring and Evaluation: Tracking the effectiveness of communication activities using metrics and analytics. Evaluating the impact of campaigns and making data-driven recommendations for improvement.
- Collaboration with Stakeholders: Working closely with other departments, healthcare professionals, patient groups, and community organisations to align communication efforts and support various initiatives.
See attached Job Description for full details.
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications regardless of peoples age, disability, sex, gender, identity and gender expression, sexual orientation, race or ethnicity, religion or belief. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability. We would also encourage applicants to raise any personal circumstances they would like us to be aware of so that we can consider possible adjustments.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System comprises the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
Our communications team supports the delivery of the priorities and objectives of the ICB through the delivery of excellent communications focused on our patients, staff and wider communities alongside supporting the development of excellent relationships with partners and stakeholders locally, regionally and nationally.
As Communications Officer you will support the communications team to advise on and deliver communications both corporately and for key strategic programmes.
COMPETENCY BASED KEY DELIVERABLES
- Content Creation: Producing high-quality written content such as press releases, articles, blog posts, social media updates, and website content to inform and engage both internal and external stakeholders.
- Media Relations: Building and maintaining positive relationships with media outlets, journalists, and press contacts. Responding to media inquiries and organizing media events or press conferences when necessary.
- Crisis Communications: Assisting in crisis communication planning and execution, providing timely and accurate information during emergencies or sensitive situations.
- Branding and Design: Ensuring consistent application of NHS branding guidelines across all communication materials, and overseeing the design of visual assets such as posters, flyers, and infographics.
- Event Management: Organizing and promoting NHS events, conferences, and public engagement activities to raise awareness and foster community participation.
- Monitoring and Evaluation: Tracking the effectiveness of communication activities using metrics and analytics. Evaluating the impact of campaigns and making data-driven recommendations for improvement.
- Collaboration with Stakeholders: Working closely with other departments, healthcare professionals, patient groups, and community organisations to align communication efforts and support various initiatives.
- Research and Trend Analysis: Staying informed about the latest communication trends, healthcare industry developments, and public attitudes towards healthcare to inform communication strategies.
- Budget Management: Managing the communication budget, ensuring cost-effective solutions, and reporting on expenditure.
- Training and Development: Conducting workshops or training sessions for NHS staff on communication best practices and guidelines.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System comprises the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
Our communications team supports the delivery of the priorities and objectives of the ICB through the delivery of excellent communications focused on our patients, staff and wider communities alongside supporting the development of excellent relationships with partners and stakeholders locally, regionally and nationally.
As Communications Officer you will support the communications team to advise on and deliver communications both corporately and for key strategic programmes.
COMPETENCY BASED KEY DELIVERABLES
- Content Creation: Producing high-quality written content such as press releases, articles, blog posts, social media updates, and website content to inform and engage both internal and external stakeholders.
- Media Relations: Building and maintaining positive relationships with media outlets, journalists, and press contacts. Responding to media inquiries and organizing media events or press conferences when necessary.
- Crisis Communications: Assisting in crisis communication planning and execution, providing timely and accurate information during emergencies or sensitive situations.
- Branding and Design: Ensuring consistent application of NHS branding guidelines across all communication materials, and overseeing the design of visual assets such as posters, flyers, and infographics.
- Event Management: Organizing and promoting NHS events, conferences, and public engagement activities to raise awareness and foster community participation.
- Monitoring and Evaluation: Tracking the effectiveness of communication activities using metrics and analytics. Evaluating the impact of campaigns and making data-driven recommendations for improvement.
- Collaboration with Stakeholders: Working closely with other departments, healthcare professionals, patient groups, and community organisations to align communication efforts and support various initiatives.
- Research and Trend Analysis: Staying informed about the latest communication trends, healthcare industry developments, and public attitudes towards healthcare to inform communication strategies.
- Budget Management: Managing the communication budget, ensuring cost-effective solutions, and reporting on expenditure.
- Training and Development: Conducting workshops or training sessions for NHS staff on communication best practices and guidelines.
Person Specification
Experience
Essential
- Experience of working in a busy marketing/communications team environment
- Previous experience of working to deadlines and managing intranets and websites
- Experience of working in the NHS/public body
Qualifications
Essential
- Degree or equivalent level of experience in relevant role
- Management qualification or equivalent level of on-the-job experience
Skills
Essential
- High level of attention to detail
- Prioritisation and organisation skills
- Ability to manage own workload, working to deadlines with minimal supervision
Knowledge / understanding
Essential
- Understanding of practices within required field of work
- Understanding of the current issues impacting on the NHS
- Ability to use appropriate software to create digital content and tell powerful stories in simple and inspiring ways
Partnership Working / Leadership Management
Essential
- An understanding of partnership working and how/when partnerships should be built, in order to effect solutions that feed into defined plans
- Good communicator, with ability to liaise with colleagues at all levels
- Ability to provide and receive highly complex, sensitive and contentious information.
- Ability to plan workload considering conflicting priorities and deadlines
Other
Essential
- Personal qualities of honesty and integrity.
- Possess a positive attitude
Person Specification
Experience
Essential
- Experience of working in a busy marketing/communications team environment
- Previous experience of working to deadlines and managing intranets and websites
- Experience of working in the NHS/public body
Qualifications
Essential
- Degree or equivalent level of experience in relevant role
- Management qualification or equivalent level of on-the-job experience
Skills
Essential
- High level of attention to detail
- Prioritisation and organisation skills
- Ability to manage own workload, working to deadlines with minimal supervision
Knowledge / understanding
Essential
- Understanding of practices within required field of work
- Understanding of the current issues impacting on the NHS
- Ability to use appropriate software to create digital content and tell powerful stories in simple and inspiring ways
Partnership Working / Leadership Management
Essential
- An understanding of partnership working and how/when partnerships should be built, in order to effect solutions that feed into defined plans
- Good communicator, with ability to liaise with colleagues at all levels
- Ability to provide and receive highly complex, sensitive and contentious information.
- Ability to plan workload considering conflicting priorities and deadlines
Other
Essential
- Personal qualities of honesty and integrity.
- Possess a positive attitude
