Job summary
We have an exciting opportunity for an Executive Business
Manager to provide comprehensive Business and Project Management support to
the Chief Executive of Mid and South Essex Integrated Care Board. The role
will also support the ICBs Chief Executive in their wider Integrated Care
Partnership leadership role. This will include:
Ensuring effective operation of the Chief Executives
office, providing project management of specific ICB-wide projects on their
behalf. The role will also support the Director of Corporate Services in
ensuring the highest professional standards are maintained across the organisation.
Ensuring the planning and delivery of the Chief Executives
responsibilities by creating and implementing robust systems and processes,
co-ordinating leadership meetings and managing follow-up actions.
Participating in relevant internal and external working
groups/projects, services and initiatives to provide information and
analytical advice and expertise.
You will work closely with the Director and Associate Director of Corporate
Services to ensure that there is always effective executive level business
management cover for the Chief Executive and Executive Directors.
You will have excellent business management skills with an
ability to engage effectively with a range of stakeholders.
Hybrid, which includes working from Phoenix Court, Basildon and other sites across Mid and South Essex.
Main duties of the job
Develop and provide a new model of business support which makes the best use of the Chief Executives resources, time and effort to maximise delivery. This includes effective business management and project management.
Identification of key business issues and ensuring actions are identified, monitored and completed accordingly.
Prepare presentations and reports at final draft stage, maintaining the highest levels of professional standards.
Provide detailed reports summarising status on issues, appraising outcomes, and providing progress report as required.
Provide co-ordination of internal and external working groups as required and provide recommendations on the appropriate executive level attendance. Ensure all these meetings are covered and respond promptly to requests for ICB attendance. Attend to take formal minutes / decisions / actions as required.
Create and communicate key messages to support effective decision making at a very senior level. This will require analysis, interpretation and communication of complex information to a wide range of audiences including the Executive Team and Board. Make effective decisions on the relevance of information to be communicated and where gaps are identified, use knowledge and skills to address this to provide a complete picture.
Please see attached job description and person specification for more information on duties and responsibilities.
About us
Mid and South
Essex ICB is a statutory organisation responsible for the planning and delivery
of local health and care services, across Mid and South Essex and is part of
the wider integrated care system. Integrated Care Systems (ICSs) are
partnerships of health and care organisations that come together to plan and
deliver joined up services and to improve the health of people who live and
work in their area. The headquarters for
the organisation is Phoenix Court, Basildon, but there is a hybrid model of working,
which includes working across Mid and South Essex and home working.
We
are passionate about creating an inclusive workplace that promotes and values
diversity. We know through experience
that the different ideas, perspectives and backgrounds create a stronger and
more creative work environment that delivers better patient outcomes. We
welcome applications regardless of peoples age, disability, sex, gender,
identity and gender expression, sexual orientation, race or ethnicity, religion
or belief. We have policies and procedures in place to ensure that all
applicants are treated fairly and consistently at every stage of the
recruitment process, including the consideration of reasonable adjustment for
people who have a disability. We would also encourage applicants to raise any
personal circumstances they would like us to be aware of so that we can
consider possible adjustments.
Unfortunately, the organisation does not have a
Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System comprises of the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
The Executive Business Manager will provide comprehensive Business and Project Management support to the Chief Executive. The role will also support the ICBs Chief Executive in their wider Integrated Care Partnership leadership role. This will include:
- Ensuring effective operation of the Chief Executives office, providing project management of specific ICB-wide projects on their behalf. The role will also support the Director of Corporate Services in ensuring the highest professional standards are maintained across the organisation.
- Ensuring the planning and delivery of thief Executives responsibilities by creating and implementing robust systems and processes, co-ordinating leadership meetings and managing follow-up actions.
- Participating in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice and expertise.
The post holder will work closely with the Director of Corporate Services to ensure that there is always effective executive level business management cover for the Chief Executive and Executive Directors.
COMPETENCY BASED KEY DELIVERABLES
Executive Business Management
- Develop and provide a new model of business support which makes the best use of the Chief Executives resources, time and effort to maximise delivery. This includes effective business management and project management.
- Identification of key business issues and ensuring actions are identified, monitored and completed accordingly.
- Prepare presentations and reports at final draft stage, maintaining the highest levels of professional standards.
- Provide detailed reports summarising status on issues, appraising outcomes, and providing progress report as required.
- Provide co-ordination of internal and external working groups as required and provide recommendations on the appropriate executive level attendance. Ensure all these meetings are covered and respond promptly to requests for ICB attendance. Attend to take formal minutes / decisions / actions as required.
- Create and communicate key messages to support effective decision making at a very senior level. This will require analysis, interpretation and communication of complex information to a wide range of audiences including the Executive Team and Board. Make effective decisions on the relevance of information to be communicated and where gaps are identified, use knowledge and skills to address this to provide a complete picture.
- Ensure the Chief Executive are appraised of all necessary information prior to attending meetings, and where gaps are identified, source the relevant information to support effective decision-making.
- Manage correspondence addressed to the Chief Executive (including MP correspondence) and work with Executive Team members to ensure that all is responded to within ICB Policy timeframes and that responses are signature ready.
- Ensure that actions from meetings that are assigned to the Chief Executive are followed up and progressed, briefing Executives and Senior Managers on required actions to be completed. Secure updates to ensure actions are completed in the required timeframes and to accurate and appropriate professional standards.Develop and support the maintenance of all documentation and tracking tools, maintaining risk, issue and action plans which adhere to the ICBs Governance Framework process, and working with the Corporate Governance Team, ensuring that risks are escalated appropriately, with mitigations clearly defined.
- Maintain the highest standard of confidentiality, conduct and integrity and ensure compliance with the ICBs statutory duties and responsibilities.
Project Management
- Provide expert project management on defined areas of work, as directed by the Chief Executive.
- Establish and maintain all project documentation as required including project brief, project initiation documents, communication plan, risk and issues log, exception reports and milestone trackers.
- Work with members of the Executive Team on behalf of the Chief Executive to develop clear and specific plans to support project delivery, seeking expert advice from subject matter experts on a regular basis and feed into the continued response and recovery.
- Provide training and awareness on ICB business systems/provide training on own project to managers and staff at all levels.
- Develop high level induction programmes for members of the ICBs Executive Team and ensure these are effectively implemented, and outcomes acted upon.
- Work with the Corporate Governance Team to ensure all risks are escalated appropriate to the CCGs Assurance Framework and Risk Register.
Policy Development
- Develop policies and procedures to support administrative and governance processes across the ICB. This will include developing, maintaining and disseminating standard operating procedures aligned to specific areas of work to bring new models of operation to within the Executive Team (Executive Directors), and policy development associated with specific projects the Executive Business Manager will manage.
Communication
- Use well developed communication and influencing skills to enable the delivery of the work of the Chief Executive.
- Provide written and verbal progress reports to ICB as required using a range of reporting mechanisms/ tools.
- Influence and persuade staff to change their way of working through utilising effective communication skills to convey new ways of working.
Budgetary Responsibility
- The post holder will be required to support the Chief Executive by ensuring clear reporting on budget areas within role portfolios and escalating any risks.
- Approve costs associated with the running of the Chief Executive and project management resources in line with the ICBs Standing Financial Instructions.
- Authorisation of absence returns for the Executive Team.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The Mid and South Essex Integrated Care System comprises of the Integrated Care Board (ICB), which is the statutory body for the NHS, and the Integrated Care Partnership (ICP), which is a committee of the ICB, and brings together key health, care, community and voluntary sector organisations across the area.
The ICS has a bold ambition to deliver improved outcomes for our 1.2m population through our four Alliances, and we are placing clinical and professional leadership and the voice of our residents at the heart of realizing this ambition.
The Executive Business Manager will provide comprehensive Business and Project Management support to the Chief Executive. The role will also support the ICBs Chief Executive in their wider Integrated Care Partnership leadership role. This will include:
- Ensuring effective operation of the Chief Executives office, providing project management of specific ICB-wide projects on their behalf. The role will also support the Director of Corporate Services in ensuring the highest professional standards are maintained across the organisation.
- Ensuring the planning and delivery of thief Executives responsibilities by creating and implementing robust systems and processes, co-ordinating leadership meetings and managing follow-up actions.
- Participating in relevant internal and external working groups/projects, services and initiatives to provide, information and analytical advice and expertise.
The post holder will work closely with the Director of Corporate Services to ensure that there is always effective executive level business management cover for the Chief Executive and Executive Directors.
COMPETENCY BASED KEY DELIVERABLES
Executive Business Management
- Develop and provide a new model of business support which makes the best use of the Chief Executives resources, time and effort to maximise delivery. This includes effective business management and project management.
- Identification of key business issues and ensuring actions are identified, monitored and completed accordingly.
- Prepare presentations and reports at final draft stage, maintaining the highest levels of professional standards.
- Provide detailed reports summarising status on issues, appraising outcomes, and providing progress report as required.
- Provide co-ordination of internal and external working groups as required and provide recommendations on the appropriate executive level attendance. Ensure all these meetings are covered and respond promptly to requests for ICB attendance. Attend to take formal minutes / decisions / actions as required.
- Create and communicate key messages to support effective decision making at a very senior level. This will require analysis, interpretation and communication of complex information to a wide range of audiences including the Executive Team and Board. Make effective decisions on the relevance of information to be communicated and where gaps are identified, use knowledge and skills to address this to provide a complete picture.
- Ensure the Chief Executive are appraised of all necessary information prior to attending meetings, and where gaps are identified, source the relevant information to support effective decision-making.
- Manage correspondence addressed to the Chief Executive (including MP correspondence) and work with Executive Team members to ensure that all is responded to within ICB Policy timeframes and that responses are signature ready.
- Ensure that actions from meetings that are assigned to the Chief Executive are followed up and progressed, briefing Executives and Senior Managers on required actions to be completed. Secure updates to ensure actions are completed in the required timeframes and to accurate and appropriate professional standards.Develop and support the maintenance of all documentation and tracking tools, maintaining risk, issue and action plans which adhere to the ICBs Governance Framework process, and working with the Corporate Governance Team, ensuring that risks are escalated appropriately, with mitigations clearly defined.
- Maintain the highest standard of confidentiality, conduct and integrity and ensure compliance with the ICBs statutory duties and responsibilities.
Project Management
- Provide expert project management on defined areas of work, as directed by the Chief Executive.
- Establish and maintain all project documentation as required including project brief, project initiation documents, communication plan, risk and issues log, exception reports and milestone trackers.
- Work with members of the Executive Team on behalf of the Chief Executive to develop clear and specific plans to support project delivery, seeking expert advice from subject matter experts on a regular basis and feed into the continued response and recovery.
- Provide training and awareness on ICB business systems/provide training on own project to managers and staff at all levels.
- Develop high level induction programmes for members of the ICBs Executive Team and ensure these are effectively implemented, and outcomes acted upon.
- Work with the Corporate Governance Team to ensure all risks are escalated appropriate to the CCGs Assurance Framework and Risk Register.
Policy Development
- Develop policies and procedures to support administrative and governance processes across the ICB. This will include developing, maintaining and disseminating standard operating procedures aligned to specific areas of work to bring new models of operation to within the Executive Team (Executive Directors), and policy development associated with specific projects the Executive Business Manager will manage.
Communication
- Use well developed communication and influencing skills to enable the delivery of the work of the Chief Executive.
- Provide written and verbal progress reports to ICB as required using a range of reporting mechanisms/ tools.
- Influence and persuade staff to change their way of working through utilising effective communication skills to convey new ways of working.
Budgetary Responsibility
- The post holder will be required to support the Chief Executive by ensuring clear reporting on budget areas within role portfolios and escalating any risks.
- Approve costs associated with the running of the Chief Executive and project management resources in line with the ICBs Standing Financial Instructions.
- Authorisation of absence returns for the Executive Team.
Person Specification
Skills
Essential
- Proven level of developed interpersonal and communication skills with staff at all levels both written and verbal.
- Ability to provide and receive highly complex, sensitive and contentious information.
- High level of attention to detail Prioritisation and organisation skills
- Ability to plan workload considering conflicting priorities and deadlines
Other
Essential
- Personal qualities of honesty and integrity
- Ability to command respect and establish credibility quickly
Qualifications
Essential
- Degree or equivalent level of experience in relevant role, or Diploma plus evidence of additional training / experience to support the requirements of the role.
- Evidence of continuing personal development
Experience
Essential
- Experience of leading, managing and delivering projects involving stakeholders
- Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential
- Demonstrable line management experience
Knowledge / understanding
Essential
- Knowledge of relevant systems and Procedures
- Understanding of policies and practices within required field of work
- Understanding of the current issues impacting on the NHS
Partnership Working / Leadership Management
Essential
- Provide effective, inclusive and compassionate management, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
- Good communicator, with ability to liaise with colleagues at all levels.
- Flexible and adaptable to meet deadlines.
- Ability to work in a collaborative way across organisational
- /sector boundaries in order to achieve the highest quality outcomes for patients
Person Specification
Skills
Essential
- Proven level of developed interpersonal and communication skills with staff at all levels both written and verbal.
- Ability to provide and receive highly complex, sensitive and contentious information.
- High level of attention to detail Prioritisation and organisation skills
- Ability to plan workload considering conflicting priorities and deadlines
Other
Essential
- Personal qualities of honesty and integrity
- Ability to command respect and establish credibility quickly
Qualifications
Essential
- Degree or equivalent level of experience in relevant role, or Diploma plus evidence of additional training / experience to support the requirements of the role.
- Evidence of continuing personal development
Experience
Essential
- Experience of leading, managing and delivering projects involving stakeholders
- Experience of managing incoming and outgoing information requirements, handling correspondence/queries which may be highly complex, sensitive or highly confidential
- Demonstrable line management experience
Knowledge / understanding
Essential
- Knowledge of relevant systems and Procedures
- Understanding of policies and practices within required field of work
- Understanding of the current issues impacting on the NHS
Partnership Working / Leadership Management
Essential
- Provide effective, inclusive and compassionate management, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up
- Good communicator, with ability to liaise with colleagues at all levels.
- Flexible and adaptable to meet deadlines.
- Ability to work in a collaborative way across organisational
- /sector boundaries in order to achieve the highest quality outcomes for patients
