Job summary
ONLY OPEN TO THOSE CURRENTLY EMPLOYED BY MID AND SOUTH ESSEX ICB
An exciting opportunity has arisen for a Clinical Manager who is registered Allied Health Professional /Nurse and has the ability to take the lead with co-ordinating neuro navigation pathways for residents of Mid and South Essex Integrated Care Sysytem. alongside supporting a small team and its development.
The Neuro Rehabilitation team helps people with neurological conditions who have complex needs and require rehabilitation. The team support service users affected by facilitating transitions between hospital, rehabilitation and home presenting options for local and specialist rehab, helping service users to decide best choice of care in conjunction with , who provides specialist clinical case management throughout the journey: from the acute setting, through rehab and back into the community.
Working from Home plus any travel required to maintain service delivery.
Main duties of the job
You will provide professional leadership, advice and expertise to ensure delivery of a high-quality standard of clinical assessment, review and management requiring the support of the Neuro Rehab team.
You will be expected to manage the Neuro Rehab team and work collaboratively with key partners to achieve best outcomes for affected service users across the whole of Essex.
You will provide advice, support, supervision and line-management to all members of the Neuro Rehab team, ensuring that they have the support that they require to deliver the highest quality and most appropriate services whilst driving innovation and continuous service improvement.
About us
Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.
We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability.
Unfortunately, the organisation does not have a Sponsorship licence.
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The role of the Mid and South Essex Integrated Care Board (MSE ICB) is to join up health and care services, improve peoples health and wellbeing and reduce health inequalities for our 1.2m population through our wider system and four Alliances. MSE ICB are committed to place clinical and professional leadership and the voice of our residents at the heart of realising all its ambitions.
This role sits within the Nursing and Quality Directorate and supports the clinical and operational lead role in the All Age Continuing Care (AACC) service, which incorporates the adult Continuing Healthcare (CHC) and Children, Young Peoples Continuing Care (CYPCC) teams and the Neuro Navigation team.
The AACC service delivers the statutory duties of the ICB to assess and to provide for services to meet the identified needs of those found eligible for Continuing Healthcare. The service delivers that duty through the implementation of the National Framework for Continuing Healthcare and NHS Funded Nursing Care (2018) and the National Framework for Children and Young Peoples Continuing Care (2016), working in accordance with the AACC Operational Policy.
The Neuro Rehabilitation team helps people with neurological conditions who have complex needs and require rehabilitation. The team support service users affected by
- facilitating transitions between hospital, rehab and home
- presenting options for local and specialist rehab, helping service user to decide best choice
- delivered by a clinical navigator, who provides specialist clinical case management throughout the journey: from the acute setting, through rehab and back into the community
The Clinical Manager role will provide professional leadership, advice and expertise to ensure delivery of a high-quality standard of clinical assessment, review and management of service users requiring the support of the Neuro Rehab team. They will be expected to manage the dedicated Neuro Rehab team and also work collaboratively with key partners to achieve best outcomes for affected service users across the whole of Essex. The post holder will provide advice, support, supervision and line-management to all members of the Neuro Rehab team, ensuring that they have the support that they require to deliver the highest quality and most appropriate services whilst driving innovation and continuous service improvement.
COMPETENCY BASED KEY DELIVERABLES
- To provide clinical leadership and management of the Neuro Rehab team and wider AACC team as appropriate
- They will be expected to support, motivate and develop staff within the team to ensure that they are able to deliver both organisational and national objectives
- To forge close and positive working relationships with internal and external stakeholders, in order to achieve the delivery of a safe and effective Neuro Rehab service
- To utilise expert Neuro Rehab knowledge and experience to stakeholders such as colleagues within the ICB, Acute Trust, Mental Health Trust, GPs, Social Care, Independent Providers, Nursing and Residential Home staff regarding the provision of highly specialist care support requirements for this specific group of service users
- To ensure (and in the most complex cases, provide) assessment, care and support planning, ongoing case management and review for all relevant services users
- To undertake or coordinate appropriate assessments, approvals and notifications of deprivations of liberty, maintaining comprehensive records
- To ensure the agreed care and support package continues to meet the individuals assessed health and associated care/support needs and their agreed outcomes
- Responsible for the recruitment of clinical staff within the team, acts as chair of recruitment panels and is the responsible recruiting officer
- To support, motivate and develop staff within the team to ensure that they are able to deliver both organisational and national objectives
- To act as expert resource in contributing to or leading on clinical projects related to Neuro Rehab service development
- Contribute to the personalisation agenda and lead on the clinical aspects thereof
- To act as an expert clinical resource and educator, providing training as required to internal and external professionals relating to aspects of the Neuro Rehab service and agreed processes
- To work with Deputy Director for AACC in the development of policies and procedures in relation to the delivery of the service
- Lead the team in the delivery of project plans, allocating tasks as appropriate
- Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms
- Be responsible for a high standard of work supporting the delivery of services on time, to quality standards and in a cost-effective manner
- Ensure the flexibility of services if required to meet conflicting/changing requirements
- To be responsible for ensuring that all clinical aspects of enquiries and complaints are managed and co-ordinated in a timely and appropriate manner
- Lead and support clinically in the challenges associated with system resilience e.g., Hospital discharge
- Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
- Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
- Management of multiple members of staff
- Responsible for one or more budgets and/or income streams of delivery
- Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors
Job description
Job responsibilities
ROLE PURPOSE / SUMMARY
The role of the Mid and South Essex Integrated Care Board (MSE ICB) is to join up health and care services, improve peoples health and wellbeing and reduce health inequalities for our 1.2m population through our wider system and four Alliances. MSE ICB are committed to place clinical and professional leadership and the voice of our residents at the heart of realising all its ambitions.
This role sits within the Nursing and Quality Directorate and supports the clinical and operational lead role in the All Age Continuing Care (AACC) service, which incorporates the adult Continuing Healthcare (CHC) and Children, Young Peoples Continuing Care (CYPCC) teams and the Neuro Navigation team.
The AACC service delivers the statutory duties of the ICB to assess and to provide for services to meet the identified needs of those found eligible for Continuing Healthcare. The service delivers that duty through the implementation of the National Framework for Continuing Healthcare and NHS Funded Nursing Care (2018) and the National Framework for Children and Young Peoples Continuing Care (2016), working in accordance with the AACC Operational Policy.
The Neuro Rehabilitation team helps people with neurological conditions who have complex needs and require rehabilitation. The team support service users affected by
- facilitating transitions between hospital, rehab and home
- presenting options for local and specialist rehab, helping service user to decide best choice
- delivered by a clinical navigator, who provides specialist clinical case management throughout the journey: from the acute setting, through rehab and back into the community
The Clinical Manager role will provide professional leadership, advice and expertise to ensure delivery of a high-quality standard of clinical assessment, review and management of service users requiring the support of the Neuro Rehab team. They will be expected to manage the dedicated Neuro Rehab team and also work collaboratively with key partners to achieve best outcomes for affected service users across the whole of Essex. The post holder will provide advice, support, supervision and line-management to all members of the Neuro Rehab team, ensuring that they have the support that they require to deliver the highest quality and most appropriate services whilst driving innovation and continuous service improvement.
COMPETENCY BASED KEY DELIVERABLES
- To provide clinical leadership and management of the Neuro Rehab team and wider AACC team as appropriate
- They will be expected to support, motivate and develop staff within the team to ensure that they are able to deliver both organisational and national objectives
- To forge close and positive working relationships with internal and external stakeholders, in order to achieve the delivery of a safe and effective Neuro Rehab service
- To utilise expert Neuro Rehab knowledge and experience to stakeholders such as colleagues within the ICB, Acute Trust, Mental Health Trust, GPs, Social Care, Independent Providers, Nursing and Residential Home staff regarding the provision of highly specialist care support requirements for this specific group of service users
- To ensure (and in the most complex cases, provide) assessment, care and support planning, ongoing case management and review for all relevant services users
- To undertake or coordinate appropriate assessments, approvals and notifications of deprivations of liberty, maintaining comprehensive records
- To ensure the agreed care and support package continues to meet the individuals assessed health and associated care/support needs and their agreed outcomes
- Responsible for the recruitment of clinical staff within the team, acts as chair of recruitment panels and is the responsible recruiting officer
- To support, motivate and develop staff within the team to ensure that they are able to deliver both organisational and national objectives
- To act as expert resource in contributing to or leading on clinical projects related to Neuro Rehab service development
- Contribute to the personalisation agenda and lead on the clinical aspects thereof
- To act as an expert clinical resource and educator, providing training as required to internal and external professionals relating to aspects of the Neuro Rehab service and agreed processes
- To work with Deputy Director for AACC in the development of policies and procedures in relation to the delivery of the service
- Lead the team in the delivery of project plans, allocating tasks as appropriate
- Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms
- Be responsible for a high standard of work supporting the delivery of services on time, to quality standards and in a cost-effective manner
- Ensure the flexibility of services if required to meet conflicting/changing requirements
- To be responsible for ensuring that all clinical aspects of enquiries and complaints are managed and co-ordinated in a timely and appropriate manner
- Lead and support clinically in the challenges associated with system resilience e.g., Hospital discharge
- Responsible and accountable for decisions made during the course of their duties, escalating significant issues where appropriate
- Contribute to setting long term strategy ensuring the aims and objectives of the organisation/system are embedded and progressively built upon within the setting of the strategy, as well as taking responsibility for the implementation of one or more plans which align to this strategy
- Management of multiple members of staff
- Responsible for one or more budgets and/or income streams of delivery
- Can demonstrate and deliver acute business acumen in their area of responsibility ensuring value for money, understanding the business of partners and the driving factors for delivery in multiple sectors
Person Specification
Qualifications
Essential
- Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
- Plus Management or leadership qualification or equivalent level of on-the-job experience
- Evidence of continuing personal development
- Professional Registration (i.e., NMC or AHP)
Experience
Essential
- Substantial experience of working at a senior level in the specialism
- Experience of leading, managing and delivering significant change projects involving stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
Knowledge / understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities
Partnership Working / Leadership Management
Essential
- Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility
- Provide effective, inclusive and compassionate leadership across own areas of responsibility, ensuring
Skills
Essential
- Well-developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
- Demonstrable ability to provide and receive highly complex, sensitive and contentious information
- Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
Other
Essential
- Personal qualities of honesty and integrity
- Possess a confident and positive attitude and be self-motivated
- Demonstrable ability to influence and command respect and establish credibility quickly
Person Specification
Qualifications
Essential
- Relevant Masters degree or extensive knowledge, skills and experience to equivalent level OR Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience
- Plus Management or leadership qualification or equivalent level of on-the-job experience
- Evidence of continuing personal development
- Professional Registration (i.e., NMC or AHP)
Experience
Essential
- Substantial experience of working at a senior level in the specialism
- Experience of leading, managing and delivering significant change projects involving stakeholders
- Experience of holding responsibility for budget/s, budget setting and demonstrable knowledge of financial processes within own service
Knowledge / understanding
Essential
- Advanced knowledge of relevant systems and procedures
- In depth understanding of policies and practices within required field of work
- An in-depth understanding of health care provision and awareness of current NHS policies and priorities
Partnership Working / Leadership Management
Essential
- Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating and understanding local, regional and national political positions in order to solutions that span across multiple stakeholders
- Responsible for the implementation of the NHS People Promise and ICB Values across functional areas of responsibility
- Provide effective, inclusive and compassionate leadership across own areas of responsibility, ensuring
Skills
Essential
- Well-developed interpersonal and communication skills with staff at all levels using from the full range of methods as appropriate
- Demonstrable ability to provide and receive highly complex, sensitive and contentious information
- Ability to formulate arguments and express them clearly to lay people and to persuade clinicians and senior management over a course of action
Other
Essential
- Personal qualities of honesty and integrity
- Possess a confident and positive attitude and be self-motivated
- Demonstrable ability to influence and command respect and establish credibility quickly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
