NHS Mid and South Essex Integrated Care Board

Executive Chief People Officer

Information:

This job is now closed

Job summary

Do you have the vision to deliver a new healthcare approach for patients in England?

Do you want to be involved in shaping the future of health and social care?

Due to retirement of the current postholder we are now looking for a Chief People Officer to join our Executive Team

You will be a Board Member of the Integrated Care Body (ICB) and the Integrated Care Partnership and as such will carry a dual corporate responsibility. Your role will be to ensure the ICB plays its role in the 4 key functions of the ICS

  • improve outcomes in population health and healthcare
  • tackle inequalities in outcomes, experience and access
  • enhance productivity and value for money
  • help the NHS support broader social and economic development

You will also be key in ensuring that the ICB realises its ambition of making the system distinctive, attractive and successful.

We are being supported on this appointment by our executive search partner, Alumni Global. For a confidential discussion please contact Pascal Heward on 07718 119454. Applications, consisting of a detailed CV and covering letter, should be sent topascal.heward@alumniglobal.com

Main duties of the job

Reporting to the Chief Executive Officer this is a high profile role, which requires someone withsubstantial experience of providing board level and/or system leadership within a regulatory environment and across complex systems, to ensure the organisation is well led.

Youwill lead the performance oversight arrangements for people issues with each provider of NHS services within the ICSand you should thereforehave full membership of the Chartered Institute of Personnel and Development (CIPD) or have an equivalent qualification in a relevant management and leadership discipline.

You will support the delivery of a five-year plan for the ICBsystem-wide plans, which will aim to support elective recovery times, tackle health inequalities, and deliver the objectives of the NHS Long Term Plan. You will also take a leading role in how the ICBcollaborateswith the ICP and system partners to create education, employment, volunteering, and apprenticeship opportunities and widen participation in health and care for local communities.

We are looking for someone who is a strong and compassionate leader with a commitment to the NHS Long Term Plan and People Promise.

If you have experience of leading innovation and transformational change and want todrive significant improvements in equality, diversity, inclusion and health and wellbeingthen we look forward to receiving your application at this exciting time

Interviews are currently scheduled for 17th March 2023

About us

Mid and South Essex ICB is a statutory organisation responsible for the planning and delivery of local health and care services, across Mid and South Essex and is part of the wider integrated care system. Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health of people who live and work in their area. The headquarters for the organisation is Phoenix Court, Basildon, but there is a hybrid model of working, which includes working across Mid and South Essex and home working.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustment for people who have a disability.

Details

Date posted

09 February 2023

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9708-MSE176

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Job description

Job responsibilities

The Executive Directors are Board Members of the ICB and the ICP and as such will carry a dual corporate responsibility. Their role is to ensure that the ICB plays its role in the 4 key functions of the ICS:

improve outcomes in population health and healthcare

tackle inequalities in outcomes, experience and access

enhance productivity and value for money

help the NHS support broader social and economic development

In addition, the Executive Directors are key in ensuring that the ICB realises its ambition of making the system distinctive, attractive and successful.

The Executive Directors will support the CEO in articulating the strategic direction and providing a compelling vision for ICBs to develop place based Alliances, in the context of the ICPs agreed objectives and MOU.

All Executive Directors have a collective responsibility for working together to ensure the organisation is well led, successful and managerially supported, promoting integration and delivery through four Place-based systems known as Alliances.

The ICB is a unitary board this means all directors are collectively and corporately accountable for organisational performance.The purpose of the ICB is to govern effectively and build patient, public and stakeholder confidence.

The ICB will

set out its governance and leadership arrangements in a Constitution that will be formally approved by NHSEI

be responsible for ensuring it plays its role in the 4 key purposes of the ICS.

need to establish, as a minimum, an Audit Committee and a Remuneration Committee.

publish a Scheme of Reservation and Delegation to set out functions reserved to it and functions delegated.

set strategy for the organisation

hold the organisation to account for delivery

shape a healthy culture for the organisation and wider partnership.

The ICB Chief People Officer will be expected to exemplify the D-Leader approach within the ICB and the ICP, this will include:

  • Demonstrating high quality leadership and supporting clinical and professional leaders across the ICS to also demonstrate the highest standards of leadership through their conduct..
  • Leading by example and securing engagement with residents and partners as an integral part of all decision making so that it is embedded as a core value of the partnership.
  • Aiming for excellence in everything we do, by influencing, coaching and challenging poor delivery to ensure high standards are achieved for the local population.
  • Ensuring delivery for local residents is a principle upheld across the partnership, placing aside personal or organisational agendas for a more collaborative approach.
  • Maintaining the highest standards of public accountability for safety, quality, and our use of resources.

The ICB Chief People Officer will drive the People Promise across the wider workforce of the partnership demonstrating core behaviours and beliefs as follows;

Drive the qualities which place team work front and centre of our partnership. In doing this our conduct will give one another the space to innovate, support each other when times are tough and take time to celebrate the successes both large and small of the partnership.

Ensure each member of the workforce has a voice that counts by creating an environment and culture that is safe and where staff are confident in expressing their views free from fear.

The ability to speak up, knowing that support, working through issues and being heard is at the core of our behaviour.

That staff are recognised and rewarded across the breadth of roles and grades fulfilling the promise of every member of staff being of equal importance and creating a fair environment in which to work.

Demonstrate through actions the partnerships dedication to being open and inclusive with all staff. Creating an environment which is free from discrimination, bullying and violence and call out any behaviour or actions which fall short of the expected culture.

Encourage and create an environment where we understand, encourage and celebrate diversity generating a sense of belonging.

Recognising each member of staff as a whole person with differing responsibilities outside of the workplace. Create an environment where through flexibility the individual can work in a way which allows them to thrive.

Champion the opportunities for staff to develop and learn through formal and informal means, never stopping deserved progression for the sake of the organisation and understanding the importance to thrive, develop and change roles.

Prioritise the health and wellbeing of the staff creating a culture where physical and mental health is supported, workloads have limits and healthy choices are available.

Principle Duties

Setting strategy and delivering long-term transformation

You will support the production and delivery of a five-year plan for the ICB with the CEO, other board members, partners across the ICS and the local community. This will include interpretation and implementation of the NHS Long Term Plan, NICE quality standards and other national strategic priorities. This will include system-wide plans to deliver the:

People Plan and People Promise.

Priority actions set out in the national guidance on ICS people function including the oversight of the internal ICB workforce function which will be managed by an experienced and CIPD accredited Director of Human Resources

Actions set out in Future of NHS HR and OD report.

ICS specific people priorities.

ICS specific future workforce plans for health and care in conjunction with NHS England and NHS Improvement regional teams and HEE

Work collaboratively with system partners to deliver a one workforce approach building on the newly developed system passport and working proactively with social care and community & voluntary sector colleagues to co-create strategy and associated delivery plan.

These plans are designed to support elective recovery times, tackle health inequalities, and deliver the objectives of the NHS Long Term Plan.

Building trusted relationships with partners and communities

  • This role will build strong relationships with local people leaders, trade union representatives and ICS partners.
  • The CPO will work in partnership with relevant stakeholders to build confidence in the workforce improvements across the ICS.
  • They will take a leading role in engaging with HEE and the provision of clinical education across their system.

Leading for social justice and health equality

The CPO will take a leading role in how the ICB collaborates with the ICP and system partners to create education, employment, volunteering, and apprenticeship opportunities and widen participation in health and care for local communities, including in areas of greater deprivation, for seldom heard groups and for people not in education, employment, or training.

They will identify and address health inequalities for the workforce considering wider determinants (such as housing, education, and employment) that may have an impact on health.

Driving high quality, sustainable outcomes

The CPO will lead the performance oversight arrangements for people issues with each provider of NHS services within the ICS.

Leading on the identification of performance risks and issues related to the workforce and work with relevant providers and partners to develop impactful solutions.

Actively address poor performance, working with the ICB executive team to agree intervention as required.

The CPO will take a leadership role in overseeing recruitment within ICS and a direct role in all senior people professional appointments.

The CPO will contribute to the people aspects of Emergency, Preparedness, Prevention response.

Providing robust governance and assurance

The CPO will support a strong culture of public accountability, probity, and governance, ensuring that appropriate and compliant structures, systems, and process are in place to minimise risk and promote the freedom to speak up. This will include ensuring the formal governance and accountability arrangements are in place in the ICB. In addition, hereto this will also include:

Agreement of the formal governance and accountability arrangements for people and workforce functions in the ICS, including appointing senior responsible officers (SROs).

Agreement of how and where specific people responsibilities are delivered and funded within the ICS.

Review and refresh of the ICS People Board, including reporting metrics.

Assess the ICSs readiness, capacity, and capability to deliver the people function.

Lead the ICS Leadership and Talent Board: accountable for the development and delivery of the ICS talent strategy.

Work with the ICS chair to ensure the Fit and Proper Persons Regime and the Well Led Framework are in effective operation across the ICS.

Identification of workforce risks and mitigations.

Creating a compassionate and inclusive culture

The CPO will support the CEO to ensure their ICB is Well Led.

Arrangements for driving significant improvements in equality, diversity and inclusion and health and wellbeing will be key.

The CPO will also play a lead role (with the NHS Leadership Academy and Health Education England [HEE]) in the development of leaders, leadership teams and next generation leaders in their system and across their region.

They should ensure their ICB is well positioned as an anchor employer in their system.

The CPO should ensure the delivery of the People Plan against the four pillars including how digital will be a key enabler for People Services

Job description

Job responsibilities

The Executive Directors are Board Members of the ICB and the ICP and as such will carry a dual corporate responsibility. Their role is to ensure that the ICB plays its role in the 4 key functions of the ICS:

improve outcomes in population health and healthcare

tackle inequalities in outcomes, experience and access

enhance productivity and value for money

help the NHS support broader social and economic development

In addition, the Executive Directors are key in ensuring that the ICB realises its ambition of making the system distinctive, attractive and successful.

The Executive Directors will support the CEO in articulating the strategic direction and providing a compelling vision for ICBs to develop place based Alliances, in the context of the ICPs agreed objectives and MOU.

All Executive Directors have a collective responsibility for working together to ensure the organisation is well led, successful and managerially supported, promoting integration and delivery through four Place-based systems known as Alliances.

The ICB is a unitary board this means all directors are collectively and corporately accountable for organisational performance.The purpose of the ICB is to govern effectively and build patient, public and stakeholder confidence.

The ICB will

set out its governance and leadership arrangements in a Constitution that will be formally approved by NHSEI

be responsible for ensuring it plays its role in the 4 key purposes of the ICS.

need to establish, as a minimum, an Audit Committee and a Remuneration Committee.

publish a Scheme of Reservation and Delegation to set out functions reserved to it and functions delegated.

set strategy for the organisation

hold the organisation to account for delivery

shape a healthy culture for the organisation and wider partnership.

The ICB Chief People Officer will be expected to exemplify the D-Leader approach within the ICB and the ICP, this will include:

  • Demonstrating high quality leadership and supporting clinical and professional leaders across the ICS to also demonstrate the highest standards of leadership through their conduct..
  • Leading by example and securing engagement with residents and partners as an integral part of all decision making so that it is embedded as a core value of the partnership.
  • Aiming for excellence in everything we do, by influencing, coaching and challenging poor delivery to ensure high standards are achieved for the local population.
  • Ensuring delivery for local residents is a principle upheld across the partnership, placing aside personal or organisational agendas for a more collaborative approach.
  • Maintaining the highest standards of public accountability for safety, quality, and our use of resources.

The ICB Chief People Officer will drive the People Promise across the wider workforce of the partnership demonstrating core behaviours and beliefs as follows;

Drive the qualities which place team work front and centre of our partnership. In doing this our conduct will give one another the space to innovate, support each other when times are tough and take time to celebrate the successes both large and small of the partnership.

Ensure each member of the workforce has a voice that counts by creating an environment and culture that is safe and where staff are confident in expressing their views free from fear.

The ability to speak up, knowing that support, working through issues and being heard is at the core of our behaviour.

That staff are recognised and rewarded across the breadth of roles and grades fulfilling the promise of every member of staff being of equal importance and creating a fair environment in which to work.

Demonstrate through actions the partnerships dedication to being open and inclusive with all staff. Creating an environment which is free from discrimination, bullying and violence and call out any behaviour or actions which fall short of the expected culture.

Encourage and create an environment where we understand, encourage and celebrate diversity generating a sense of belonging.

Recognising each member of staff as a whole person with differing responsibilities outside of the workplace. Create an environment where through flexibility the individual can work in a way which allows them to thrive.

Champion the opportunities for staff to develop and learn through formal and informal means, never stopping deserved progression for the sake of the organisation and understanding the importance to thrive, develop and change roles.

Prioritise the health and wellbeing of the staff creating a culture where physical and mental health is supported, workloads have limits and healthy choices are available.

Principle Duties

Setting strategy and delivering long-term transformation

You will support the production and delivery of a five-year plan for the ICB with the CEO, other board members, partners across the ICS and the local community. This will include interpretation and implementation of the NHS Long Term Plan, NICE quality standards and other national strategic priorities. This will include system-wide plans to deliver the:

People Plan and People Promise.

Priority actions set out in the national guidance on ICS people function including the oversight of the internal ICB workforce function which will be managed by an experienced and CIPD accredited Director of Human Resources

Actions set out in Future of NHS HR and OD report.

ICS specific people priorities.

ICS specific future workforce plans for health and care in conjunction with NHS England and NHS Improvement regional teams and HEE

Work collaboratively with system partners to deliver a one workforce approach building on the newly developed system passport and working proactively with social care and community & voluntary sector colleagues to co-create strategy and associated delivery plan.

These plans are designed to support elective recovery times, tackle health inequalities, and deliver the objectives of the NHS Long Term Plan.

Building trusted relationships with partners and communities

  • This role will build strong relationships with local people leaders, trade union representatives and ICS partners.
  • The CPO will work in partnership with relevant stakeholders to build confidence in the workforce improvements across the ICS.
  • They will take a leading role in engaging with HEE and the provision of clinical education across their system.

Leading for social justice and health equality

The CPO will take a leading role in how the ICB collaborates with the ICP and system partners to create education, employment, volunteering, and apprenticeship opportunities and widen participation in health and care for local communities, including in areas of greater deprivation, for seldom heard groups and for people not in education, employment, or training.

They will identify and address health inequalities for the workforce considering wider determinants (such as housing, education, and employment) that may have an impact on health.

Driving high quality, sustainable outcomes

The CPO will lead the performance oversight arrangements for people issues with each provider of NHS services within the ICS.

Leading on the identification of performance risks and issues related to the workforce and work with relevant providers and partners to develop impactful solutions.

Actively address poor performance, working with the ICB executive team to agree intervention as required.

The CPO will take a leadership role in overseeing recruitment within ICS and a direct role in all senior people professional appointments.

The CPO will contribute to the people aspects of Emergency, Preparedness, Prevention response.

Providing robust governance and assurance

The CPO will support a strong culture of public accountability, probity, and governance, ensuring that appropriate and compliant structures, systems, and process are in place to minimise risk and promote the freedom to speak up. This will include ensuring the formal governance and accountability arrangements are in place in the ICB. In addition, hereto this will also include:

Agreement of the formal governance and accountability arrangements for people and workforce functions in the ICS, including appointing senior responsible officers (SROs).

Agreement of how and where specific people responsibilities are delivered and funded within the ICS.

Review and refresh of the ICS People Board, including reporting metrics.

Assess the ICSs readiness, capacity, and capability to deliver the people function.

Lead the ICS Leadership and Talent Board: accountable for the development and delivery of the ICS talent strategy.

Work with the ICS chair to ensure the Fit and Proper Persons Regime and the Well Led Framework are in effective operation across the ICS.

Identification of workforce risks and mitigations.

Creating a compassionate and inclusive culture

The CPO will support the CEO to ensure their ICB is Well Led.

Arrangements for driving significant improvements in equality, diversity and inclusion and health and wellbeing will be key.

The CPO will also play a lead role (with the NHS Leadership Academy and Health Education England [HEE]) in the development of leaders, leadership teams and next generation leaders in their system and across their region.

They should ensure their ICB is well positioned as an anchor employer in their system.

The CPO should ensure the delivery of the People Plan against the four pillars including how digital will be a key enabler for People Services

Person Specification

Qualifications

Essential

  • Educated to Masters level (managerial orientation) or equivalent managerial experience
  • Evidence of continuing personal and professional development
  • Full membership of Chartered Institute of Personnel and Development (CIPD) or equivalent qualification in a relevant management and leadership discipline

Personal attributes & values

Essential

  • Personal commitment to the values of the NHS Long Term Plan, the NHS People Plan, the Nolan Principles and the Fit and Proper Persons regime and a high degree of personal integrity
  • Lives by the values of openness and integrity and has created cultures where this thrives
  • Exceptional communication skills which engender community confidence, strong collaborations, and partnership
  • Comfortable and adept at leading through change and managing ambiguity and complexity
  • Financially astute an understanding of the financial and regulatory environment of the wider health sector, both public and private
  • A commitment to supporting and developing staff from diverse backgrounds
  • Ability to forge and maintain strong collaborative relationships
  • Outcomes-driven
  • Strong critical thinking and strategic problem solving; the ability to contribute to a joint strategic plan and undertake problem resolution and action. Analytical rigour and numeracy

Experience

Essential

  • Substantial experience of providing board level and/or system leadership within a regulatory environment and across complex systems with demonstrable impact
  • Experience of managing highly sensitive situations with patients, families, or carers and/or with wider advocating agencies
  • Experience of managing relationships with the media and political stakeholders
  • Experience of providing clinical leadership, mentorship, and professional development at a very senior level with demonstrable outcomes
  • Experience of leading highly complex and contentious quality improvement/clinical change and digital transformation at significant scale
  • Extensive knowledge of the health, care and local government landscape and an understanding of the social determinants of public health
  • Current evidence and thinking on practices which reduce health inequality, improve patient access, safety and ensure organisations are Well-Led
  • Sound understanding of financial planning and budgeting, and oversight and control of public funds
  • Experience and success in addressing discrimination and inequalities

Strategy

Essential

  • Successful experience in a senior leadership role within a complex, regulated and customer/service user-focused operating environment
  • Experience of contributing to the development, articulation and implementation of a comprehensive medium/long-term strategy
  • A strong, demonstrable understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision

Desirable

  • Consistent achievement in understanding and applying proven programme service management/development methodologies
  • Enthusiasm for and demonstrable experience of championing the critical role of technology and digitalisation in improving the efficiency and effectiveness of healthcare delivery and associated outcomes

People, Culture & Partnerships

Essential

  • Experience in building and maintaining high-functioning teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary
  • A commitment to, and proven experience in, promoting healthy working environments in which staff from all backgrounds feel safe, well-supported, listened to and confident in raising concerns
  • A proven track record of compassionate leadership and experience in promoting diversity, inclusion and equality of opportunity
  • A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers
  • Highly sophisticated leadership and influencing skills; building compassionate cultures where individuals and teams thrive at organisation, partnership and system levels
  • Experience of working across organisational boundaries
  • Able to represent the organisation credibly and positively in all settings, including both staff and public fora
  • Experience in promoting and achieving cross-organisational collaboration, and an understanding of the concept and aims of whole-system working
  • Excellent influencing and negotiation skills, experience in successfully managing conflict, finding compromise and building consensus
Person Specification

Qualifications

Essential

  • Educated to Masters level (managerial orientation) or equivalent managerial experience
  • Evidence of continuing personal and professional development
  • Full membership of Chartered Institute of Personnel and Development (CIPD) or equivalent qualification in a relevant management and leadership discipline

Personal attributes & values

Essential

  • Personal commitment to the values of the NHS Long Term Plan, the NHS People Plan, the Nolan Principles and the Fit and Proper Persons regime and a high degree of personal integrity
  • Lives by the values of openness and integrity and has created cultures where this thrives
  • Exceptional communication skills which engender community confidence, strong collaborations, and partnership
  • Comfortable and adept at leading through change and managing ambiguity and complexity
  • Financially astute an understanding of the financial and regulatory environment of the wider health sector, both public and private
  • A commitment to supporting and developing staff from diverse backgrounds
  • Ability to forge and maintain strong collaborative relationships
  • Outcomes-driven
  • Strong critical thinking and strategic problem solving; the ability to contribute to a joint strategic plan and undertake problem resolution and action. Analytical rigour and numeracy

Experience

Essential

  • Substantial experience of providing board level and/or system leadership within a regulatory environment and across complex systems with demonstrable impact
  • Experience of managing highly sensitive situations with patients, families, or carers and/or with wider advocating agencies
  • Experience of managing relationships with the media and political stakeholders
  • Experience of providing clinical leadership, mentorship, and professional development at a very senior level with demonstrable outcomes
  • Experience of leading highly complex and contentious quality improvement/clinical change and digital transformation at significant scale
  • Extensive knowledge of the health, care and local government landscape and an understanding of the social determinants of public health
  • Current evidence and thinking on practices which reduce health inequality, improve patient access, safety and ensure organisations are Well-Led
  • Sound understanding of financial planning and budgeting, and oversight and control of public funds
  • Experience and success in addressing discrimination and inequalities

Strategy

Essential

  • Successful experience in a senior leadership role within a complex, regulated and customer/service user-focused operating environment
  • Experience of contributing to the development, articulation and implementation of a comprehensive medium/long-term strategy
  • A strong, demonstrable understanding of current health and social care national aims and policy, and other determinants that impact on healthcare provision

Desirable

  • Consistent achievement in understanding and applying proven programme service management/development methodologies
  • Enthusiasm for and demonstrable experience of championing the critical role of technology and digitalisation in improving the efficiency and effectiveness of healthcare delivery and associated outcomes

People, Culture & Partnerships

Essential

  • Experience in building and maintaining high-functioning teams, including recognising and promoting talent, as well as appropriately dealing with under-performance, when necessary
  • A commitment to, and proven experience in, promoting healthy working environments in which staff from all backgrounds feel safe, well-supported, listened to and confident in raising concerns
  • A proven track record of compassionate leadership and experience in promoting diversity, inclusion and equality of opportunity
  • A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers
  • Highly sophisticated leadership and influencing skills; building compassionate cultures where individuals and teams thrive at organisation, partnership and system levels
  • Experience of working across organisational boundaries
  • Able to represent the organisation credibly and positively in all settings, including both staff and public fora
  • Experience in promoting and achieving cross-organisational collaboration, and an understanding of the concept and aims of whole-system working
  • Excellent influencing and negotiation skills, experience in successfully managing conflict, finding compromise and building consensus

Employer details

Employer name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Employer's website

https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)


Employer details

Employer name

NHS Mid and South Essex Integrated Care Board

Address

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Employer's website

https://www.midandsouthessex.ics.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Alumni Global

Pascal Howard

pascal.heward@alumniglobal.com

07718119454

Details

Date posted

09 February 2023

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

D9708-MSE176

Job locations

Phoenix House

Christopher Martin Road

Basildon

Essex

SS14 3HG


Supporting documents

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