Job summary
This is an exciting opportunity for an experienced Programme Manager to join NHS Birmingham and Solihull ICB to support the implementation of a portfolio of change and service improvement work across our All Age Continuing Healthcare Service. The post holder will be working collaboratively with teams across the ICB and with colleagues at all levels of the organization as well as external stakeholders, supporting in the development and benefits realisation of core programmes of work.
Substantial experience of planning and delivering projects and/or programmes to time including expert knowledge and experience of programme management will be essential for the role. The post holder will also require experience of writing Board level reports and presentations, including ability to analyse reports and complex data analysis skills, as well as confident communication and advisory skills.
The post holder will provide expert support to clinical and operational teams to progress the implementation of change and service improvement across a broad range of projects. This will include planning for, executing and embedding service and process change in order to maximise the benefits, be that quality improvement, cost saving or both, whilst ensuring that robust governance processes are followed.
Main duties of the job
Responsible for the effective management of and support with transformation programmes. lead and drive the delivery of transformation projects. Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project. Provide expert support to clinical and operational teams to progress the implementation of change and service improvement across a broad range of projects. This will include planning for, executing and embedding service and process change in order to maximise the benefits, be that quality improvement, cost saving or both, whilst ensuring that robust governance processes are followed.Improve patient experience of care including quality and satisfaction. Work between the executive SROS for CHC improvement board to deliver key strategic priorities through the provision of specialist change management and drawing on own experience and knowledge of clinical areas, pathways and opportunities. Deliver Joint commissioning requirements, Design and deliver strategic programmes of work and increase personalisation within these.Analysis of programme level data and lead appropriate analysis to develop robust business cases.
About us
Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities. With a population of circa 1.55 million, our vision is for BSOL to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone.
As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.
In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.
We know that diversity fosters creativity and innovation and are committed to challenging discrimination, promoting equality of opportunity for all, being a fair and inclusive employer, and creating a place of work in which all of us feel we belong.
Job description
Job responsibilities
Develop and deliver a programme which enables the ICB to meet the responsibilities regarding the legal rights to have personal health budgets.Leading and contributing to the quality and safeguarding agenda. Ensuring that care commissioned by the ICB is safe, of high quality and meets the needs of the individual and provides best value through effective and efficient commissioning processes. Participating in and ensuring that all of the NHS CHC workforce are aware of and fulfil their responsibilities for the National Framework for NHS CHC and NHS fNC(2022) and all appropriate legislation and guidance such as, the Mental Capacity Act, The Human Rights Act, Care Act and Safeguarding Adults & Children Legislation.Developing and leading workshops, training programmes and meetings with partners and wider communities in line with areas of responsibility.Produce reports summarising status on issues, outcomes and progress. Collate qualitative and quantitative information as required. Analyse, interpret and present highly complex data to highlight issues, risks and support decision making. Research best practice and evidence base for areas of responsibility to support transformation and delivery to meet population needs.Use this best practice to influence other agencies and professionals to work collaboratively to change pathways to improve models of care for vulnerable and complex individuals.Initiate complex audits, surveys related to programme.Explore opportunities to develop research programmes within this field and to improve health outcomes.Promote the use of new technologies in developing sustainable and resilient services.
Job description
Job responsibilities
Develop and deliver a programme which enables the ICB to meet the responsibilities regarding the legal rights to have personal health budgets.Leading and contributing to the quality and safeguarding agenda. Ensuring that care commissioned by the ICB is safe, of high quality and meets the needs of the individual and provides best value through effective and efficient commissioning processes. Participating in and ensuring that all of the NHS CHC workforce are aware of and fulfil their responsibilities for the National Framework for NHS CHC and NHS fNC(2022) and all appropriate legislation and guidance such as, the Mental Capacity Act, The Human Rights Act, Care Act and Safeguarding Adults & Children Legislation.Developing and leading workshops, training programmes and meetings with partners and wider communities in line with areas of responsibility.Produce reports summarising status on issues, outcomes and progress. Collate qualitative and quantitative information as required. Analyse, interpret and present highly complex data to highlight issues, risks and support decision making. Research best practice and evidence base for areas of responsibility to support transformation and delivery to meet population needs.Use this best practice to influence other agencies and professionals to work collaboratively to change pathways to improve models of care for vulnerable and complex individuals.Initiate complex audits, surveys related to programme.Explore opportunities to develop research programmes within this field and to improve health outcomes.Promote the use of new technologies in developing sustainable and resilient services.
Person Specification
Education / Training / Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Knowledge and Experience
Essential
- Extensive knowledge of commissioning relevant NHS services. Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent. Evidence of post qualifying and continuing professional development. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects. Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations. Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
Desirable
- Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Experience of identifying and interpreting national policy. Member of relevant professional body.
Skills / Abilities
Essential
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders. Capable of commissioning relevant NHS services. Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Ability to negotiate on difficult and controversial issues including performance and change. Ability to analyse complex facts and situations and develop a range of options Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales. Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Must be able to prioritise own work effectively and be able to direct activities of others. Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
Interpersonal skills
Essential
- Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public. Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others Values diversity and difference; operates with integrity and openness Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others. Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation. Actively develops themselves and supports others to do the same. Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
Equality, Diversity & Inclusion
Essential
- A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
Mobility
Essential
- Ability to travel across sites as required
Person Specification
Education / Training / Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
Knowledge and Experience
Essential
- Extensive knowledge of commissioning relevant NHS services. Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent. Evidence of post qualifying and continuing professional development. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects. Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations. Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
Desirable
- Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Experience of identifying and interpreting national policy. Member of relevant professional body.
Skills / Abilities
Essential
- Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders. Capable of commissioning relevant NHS services. Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Ability to negotiate on difficult and controversial issues including performance and change. Ability to analyse complex facts and situations and develop a range of options Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales. Demonstrates a strong desire to improve performance and make a difference by focusing on goals. Must be able to prioritise own work effectively and be able to direct activities of others. Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
Interpersonal skills
Essential
- Commitment to and focused on quality, promotes high standards in all they do. Able to make a connection between their work and the benefit to patients and the public. Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others Values diversity and difference; operates with integrity and openness Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others. Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation. Actively develops themselves and supports others to do the same. Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
Equality, Diversity & Inclusion
Essential
- A demonstrable understanding of equality, diversity and inclusion with evidence of personal impact in these areas
Mobility
Essential
- Ability to travel across sites as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Birmingham and Solihull Integrated Care Board
Address
BSOL ICB Office
Alpha Tower NHS Birmingham and Solihull Eight Floor-Birmingham | Suffolk Street Queensway | Birmingham | B1 1TT
Birmingham
B1 1TT
Employer's website
https://www.birminghamsolihull.icb.nhs.uk (Opens in a new tab)
