Administrator

Job summary

Do you have skills and experience working in a team, customer facing or NHS/ care environment.

We have an exciting opportunity for two Administrator roles within Birmingham and Solihull (BSOL) integrated Care Board (ICB);

• Supporting the and System Co-ordination Centre (SCC), a team dedicated to delivering high quality patient care, effectively managing risk and tackling heath inequalities across the system.
• Supporting the Urgent & Emergency Care (UEC) team who support the improvement and transformation of UEC and system flow across BSOL.

As the Administration Support Officer, you will undertake a range of key duties including distributing and prioritising incoming mail to the single point of contact mailbox, using judgement and experience to decide which documents require urgent action and which may be passed directly to other areas for action, to support efficient and effective patient flow and transfer of patient care, and the management of escalations and risk.

Main duties of the job

Working in conjunction with colleagues, service users and stakeholders you will be responsible for providing an efficient, comprehensive and full ranging administration / co-ordination service;

• Monitoring the single point of contact (SPOC) mailbox and other relevant mailboxes for incoming mail, using judgement and experience to decide which documents require urgent action and which may be passed directly to other areas for action
• Provide specialist secretarial/administration support and advice to the team
• Provide diary management for the Associate Director and the Head of UEC Improvement and System Flow
• Preparing agendas, taking minutes and distributing notes of meetings including typing up group discussions and interviews as necessary
• Work with key stakeholders to deliver against the NHSE task and finish, system situation reporting, and information cascade
• Day-to-day business and administrative support to the SPOC, and where directed, other Governance workstreams

About us

Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities. With a population of circa 1.55 million, our vision is for BSOL to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone. For an chance to be part of the fantastic opportunity we have as an Integrated Care System, apply for this role today.

As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.

In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.

We know that diversity fosters creativity and innovation and are committed to challenging discrimination, promoting equality of opportunity for all, being a fair and inclusive employer, and creating a place of work in which all of us feel we belong.

Employer details

Employer name

NHS Birmingham and Solihull Integrated Care Board

Address

Alpha Tower

Suffolk Street Queensway

Birmingham

B1 1TT

Employer's website

https://www.birminghamsolihull.icb.nhs.uk (Opens in a new tab)

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Employer details

Employer name

NHS Birmingham and Solihull Integrated Care Board

Address

Alpha Tower

Suffolk Street Queensway

Birmingham

B1 1TT

Employer's website

https://www.birminghamsolihull.icb.nhs.uk (Opens in a new tab)

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