Job summary
An exciting opportunity for two Dental Contract Managers has arisen within the Office of the West Midlands (OWM) Primary Care Commissioning Team.
The two roles will each be aligned to two geographic areas covering two Integrated Care Boards (ICBs), Role A - Black Country ICB and Birmingham and Solihull ICB and Role B - Coventry and Warwickshire ICB and Herefordshire and Worcestershire ICB
Although most of our work is covered through remote working, on occasions, a Contract Manager will be required to travel across their aligned ICBs, you should declare which role you are interested in on your application.
The OWM has been established to support the 6 Integrated Care Boards (ICBs) across the West Midlands to support the ICBs to deliver delegated responsibilities, including those for General Medical, Pharmacy, Optometry and Dental services.
The Office for the West Midlands (OWM), is hosted by Birmingham and Solihull ICB, as the employing body, and the team supports the following six ICBs:
- Black Country
- Birmingham and Solihull
- Coventry and Warwickshire
- Herefordshire and Worcestershire
- Shropshire and Telford and Wrekin
- Staffordshire and Stoke on Trent
Main duties of the job
On a day to day basis Three Contract Manager posts will be responsible for a portfolio of dental contracts across all six ICBs but with a specific geographic area. The main function of the role includes all aspects of dental contract management, input to commissioning and service development processes. There may be other opportunities to become involved in leading projects. Team members work in a flexible way and as a pooled resource for larger pieces of work particularly on projects that span across all the 6 ICBs.
These are important roles in the team, hugely rewarding with a lot of development opportunities.
About us
Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities. With a population of circa 1.55 million, our vision is for BSOL to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone. For an chance to be part of the fantastic opportunity we have as an Integrated Care System, apply for this role today.
As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.
In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.
We know that diversity fosters creativity and innovation and are committed to challenging discrimination, promoting equality of opportunity for all, being a fair and inclusive employer, and creating a place of work in which all of us feel we belong.
Job description
Job responsibilities
The successful candidate(s) will be able to:
- Work effectively within the wider team.
- Work within the regulatory framework for dental contracts and have an understanding of contracting and commissioning issues.
- Collaborate with colleagues internally and externally to ensure the organisations mandatory functions, initiatives and services are discharged and delivered within agreed timescales in a cost-effective way.
- Support the identification and sharing of best practice to support service improvement and contractual compliance.
- Utilise the BSA and other systems relating to the administration and management of dental contracts
- Provide advice and prepare strategic reports and briefings for directors and stakeholders on contractual matters utilising expertise of clinicians or other specialist.
- Support the commissioning of projects and participate in the procurement of services, acting in accordance with Standing Orders and Standing Financial Instruction.
- Constantly strive for value for money and greater efficiency in the use of budgets, and to ensure that they operate in recurrent financial balance year on year.
- Be responsible for the day to day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment, and where necessary employee relations matters.
- Highlight exceptions and risks ensuring mitigating action is taken.
- Draft reports summarising status on issues, appraising outcomes, and providing progress for the Head of Department.
Job description
Job responsibilities
The successful candidate(s) will be able to:
- Work effectively within the wider team.
- Work within the regulatory framework for dental contracts and have an understanding of contracting and commissioning issues.
- Collaborate with colleagues internally and externally to ensure the organisations mandatory functions, initiatives and services are discharged and delivered within agreed timescales in a cost-effective way.
- Support the identification and sharing of best practice to support service improvement and contractual compliance.
- Utilise the BSA and other systems relating to the administration and management of dental contracts
- Provide advice and prepare strategic reports and briefings for directors and stakeholders on contractual matters utilising expertise of clinicians or other specialist.
- Support the commissioning of projects and participate in the procurement of services, acting in accordance with Standing Orders and Standing Financial Instruction.
- Constantly strive for value for money and greater efficiency in the use of budgets, and to ensure that they operate in recurrent financial balance year on year.
- Be responsible for the day to day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment, and where necessary employee relations matters.
- Highlight exceptions and risks ensuring mitigating action is taken.
- Draft reports summarising status on issues, appraising outcomes, and providing progress for the Head of Department.
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of experience of working at a similar level in a specialist area.
Knowledge and Experience
Essential
- Experience and understanding of evaluating and measuring the performance of health services
- Experience in managing team communication, stakeholder engagement and managing staff
- Workforce development knowledge and experience.
- Previous experience in similar role in public sector and or in managing contracts
- A good understanding of the health and social care environment and roles and responsibilities within it
Desirable
- Knowledge of commissioning of relevant NHS services.
- Previous experience in similar role in public sector.
Skills/Abilities and Attributes
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of success in a management role.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend appropriate courses of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking - ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Skills for supporting project management.
- Intermediate keyboard skills
- Ability to work without supervision.
- Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines. An ability to maintain confidentiality and trust.
Desirable
- Capable of commissioning relevant NHS services.
Values and Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do. Adaptability, flexibility, and ability to cope with uncertainty and change.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Actively develops themselves and supports others to do the same
Equality, Diversity & Inclusion
Essential
- Values diversity and difference operates with integrity and openness.
- Understanding of and commitment to equality of opportunity and good working relationships
Person Specification
Education / Training / Qualifications
Essential
- Educated to degree level in a relevant subject or equivalent level of experience of working at a similar level in a specialist area.
Knowledge and Experience
Essential
- Experience and understanding of evaluating and measuring the performance of health services
- Experience in managing team communication, stakeholder engagement and managing staff
- Workforce development knowledge and experience.
- Previous experience in similar role in public sector and or in managing contracts
- A good understanding of the health and social care environment and roles and responsibilities within it
Desirable
- Knowledge of commissioning of relevant NHS services.
- Previous experience in similar role in public sector.
Skills/Abilities and Attributes
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
- Evidence of success in a management role.
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend appropriate courses of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking - ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Skills for supporting project management.
- Intermediate keyboard skills
- Ability to work without supervision.
- Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines. An ability to maintain confidentiality and trust.
Desirable
- Capable of commissioning relevant NHS services.
Values and Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do. Adaptability, flexibility, and ability to cope with uncertainty and change.
- Able to make a connection between their work and the benefit to patients and the public.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Actively develops themselves and supports others to do the same
Equality, Diversity & Inclusion
Essential
- Values diversity and difference operates with integrity and openness.
- Understanding of and commitment to equality of opportunity and good working relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
