Job summary
An exciting opportunity has a risen for an enthusiastic self-motivated Quality Manager for Care Homes. The candidate will be integral part of quality and safety team and provides a key role in the delivery of the ICB quality and safety strategy, effective governance, and sharing learning.
The post holder will support care home initiatives identified for the System and at Place through personal action, clinical expertise, and professional leadership to shape and develop a culture of continuous service improvement that benefits the local population.
This role is a facilitative, educational, advisory and monitoring role, which will provide guidance and assistance in enhancing the care delivered to our care home population. The post holder will build strong relationships with care home providers across the system and act as a conduit between care homes, local authorities and the wider health economy.
Main duties of the job
The Quality Manager for Care Homes (including mental health and learning disability homes) is responsible for promoting quality improvement and safeguarding across the care home sector. The post holder will ensure that the population of Frimley ICS experience the best possible quality of services, clinical outcomes and patient experience wherever they interface with health and care providers.
About us
NHS Frimley Integrated Care Board was formed on 1 July 2022 under the Health and Care Act 2022, replacing NHS Frimley Clinical Commissioning Group.
The ICB is the new statutory NHS organisation responsible for planning and delivering health and care services. It will work collaboratively with partner organisations including the voluntary, community and social enterprise sector, people and communities across theFrimley Health and Care Integrated Care System (ICS).
We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.
We are committed to delivering a trustworthy, flexible and responsible staff culture.
Benefits include:
- Fringe HCAS payment
- NHS Pension Scheme
- Agile Working; currently 1 day a fortnight office based.
Supportive team, flexible working arrangements and access to NHS leadership development and training opportunities
Job description
Job responsibilities
A member of a relevant professional body or equivalent experience
Extensive knowledge of specialist area
Must be able to provide and receive highly complex, sensitive or contentious information
Travel required to undertake provider visits
Please see full job description and person spec for full details
Job description
Job responsibilities
A member of a relevant professional body or equivalent experience
Extensive knowledge of specialist area
Must be able to provide and receive highly complex, sensitive or contentious information
Travel required to undertake provider visits
Please see full job description and person spec for full details
Person Specification
Knowledge, Training and Experience
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Member of relevant professional body or equivalent
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at SMT level
Communication Skills
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Analytical and Planning Skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures
Person Specification
Knowledge, Training and Experience
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Member of relevant professional body or equivalent
- Significant experience of successfully operating in a politically sensitive environment
- Evidence of continued professional development
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting
- Experience of drafting briefing papers and correspondence at SMT level
Communication Skills
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Analytical and Planning Skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).