Job summary
We are seeking to recruit a Primary Care Apprentice Administrator to support our Primary Care Contracting team at Frimley ICB.
The successful candidate will study for a level 3 Business Administration qualification whilst earning a salary, learning on the job and benefitting from the support on offer within the Primary Care Team.
A business administration apprenticeship is a great way to enter the NHS workforce and learn about the sector whilst developing key transferable knowledge and skills. If you are looking to start a career or interested in a career change this apprenticeship opportunity could be for you.
Main duties of the job
The postholder will complete a Business Administration Apprenticeship (Level 3) in association with a local education provider and will have protected time to attend educational activities and complete associated work.
Alongside the educational element, the Apprentice Administrator will be a key member of the Primary Care Contracts team, providing a high-quality administrative service. This includes diary management and ensuring effective administration of key meetings. They will undertake administrative support duties including management of databases and advanced-level use of Office IT packages such as word, excel, outlook and power point.The post holder will ensure a positive approach to customer care in line with Frimley ICB's strategy and values.
About us
NHS Frimley Integrated Care Board was formed on 1 July 2022 under the Health and Care Act 2022, replacing NHS Frimley Clinical Commissioning Group.
The ICB is the new statutory NHS organisation responsible for planning and delivering health and care services. It will work collaboratively with partner organisations including the voluntary, community and social enterprise sector, people and communities across theFrimley Health and Care Integrated Care System (ICS).
We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.
We are committed to delivering a trustworthy, flexible and responsible staff culture.
Benefits include:
- Fringe HCAS payment
- NHS Pension Scheme
- Agile Working; currently 1 day a fortnight office based.
Supportive team, flexible working arrangements and access to NHS leadership development and training opportunities
Job description
Job responsibilities
The post holder will learn to:
Provide comprehensive and professional administrative support service to the team.
Maintain systems and processes to guarantee an efficient and effective administrative service that supports the delivery of activity and performance targets.
Learn about best working practices, standards and protocols.
Ensure that confidentiality is always maintained regarding the work of the programme.
Manage team diaries, arranging meetings, travel arrangements, appointments, booking rooms and catering where appropriate, virtual and/or face to face meetings.
Ensure an effective electronic filing system is in place both manually and electronically and any other administrative systems required.
Please see full Job Description for more information.
Job description
Job responsibilities
The post holder will learn to:
Provide comprehensive and professional administrative support service to the team.
Maintain systems and processes to guarantee an efficient and effective administrative service that supports the delivery of activity and performance targets.
Learn about best working practices, standards and protocols.
Ensure that confidentiality is always maintained regarding the work of the programme.
Manage team diaries, arranging meetings, travel arrangements, appointments, booking rooms and catering where appropriate, virtual and/or face to face meetings.
Ensure an effective electronic filing system is in place both manually and electronically and any other administrative systems required.
Please see full Job Description for more information.
Person Specification
Qualifications
Essential
- Ideally educated to NVQ 2 level in a relevant subject or equivalent.
- Ideally have English and Maths GCSE equivalent Grade D
Knowledge and Experience
Essential
- Understanding of what working in an administrative environment entails
- Understanding of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
- Understanding of dealing with the public information, confidentiality and Data Protection Act
- Understanding or insight into the Primary Care Sector
Skills Capabilities & Attributes
Essential
- Clear communicator with good writing and presentation skills
- Ability to work under pressure and meet multiple deadlines
- Effective team working
- Able to work on own initiative, organising and prioritising own workload including the ability to work remotely
- Professional, calm and efficient manner
Values and Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do.
- Considers how their work can/ will support colleagues and the wider organisation
- Values diversity and difference operates with integrity and openness . Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Actively develops themselves and supports others to do the same. Understanding of and commitment to equality of opportunity and good working relationships
Person Specification
Qualifications
Essential
- Ideally educated to NVQ 2 level in a relevant subject or equivalent.
- Ideally have English and Maths GCSE equivalent Grade D
Knowledge and Experience
Essential
- Understanding of what working in an administrative environment entails
- Understanding of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.
- Understanding of dealing with the public information, confidentiality and Data Protection Act
- Understanding or insight into the Primary Care Sector
Skills Capabilities & Attributes
Essential
- Clear communicator with good writing and presentation skills
- Ability to work under pressure and meet multiple deadlines
- Effective team working
- Able to work on own initiative, organising and prioritising own workload including the ability to work remotely
- Professional, calm and efficient manner
Values and Behaviours
Essential
- Commitment to and focused on quality, promotes high standards in all they do.
- Considers how their work can/ will support colleagues and the wider organisation
- Values diversity and difference operates with integrity and openness . Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation
- Actively develops themselves and supports others to do the same. Understanding of and commitment to equality of opportunity and good working relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.