Continuing Healthcare Administration Manager

NHS Frimley Integrated Care Board

Information:

This job is now closed

Job summary

NHS Continuing Healthcare (CHC) is a package of continuing care that has been arranged and funded solely by the NHS to meet a person's physical and mental health needs arising from disability, accident or illness. It is for vulnerable people with complex, intense and unpredictable needs or people who are rapidly deteriorating and possibly entering a terminal phase.

NHS Frimley ICB is seeking an experienced, highly motivated and enthusiastic Admin Team Manager to join the East Berkshire Continuing Healthcare team to provide senior leadership support to the CHC administrative team and provide administrative support to the CHC Senior Leadership Team. Ideally, the candidate will have knowledge of CHC Framework and previous line management experience.

The role encompasses line management responsibility and the post holder will work closely with a second Admin Team Manager to ensure the administrative team are fully supported to enable them to provide a high functioning team and that our Service Users have ahigh quality positive experience.

The post holder will work closely with the Business Manager to oversee and support the management of all CHC operational processes in line with the NHS National Framework guidance. This will include, but not limited to, 28-Day Pathway, CHC appeals, NHS England Independent Reviews, PUPoCs.

Main duties of the job

Highly motivated and enthusiastic individual to provide senior leadership to the CHC administrative and secretarial services. The role will encompass line management responsibilities, preparation of agendas and minutes and taking appropriate follow-up action as required.

Supporting the CHC team with the management of projects, gathering of information and undertaking administrative tasks as and when required for the CHC senior leadership team, including support to the Associate Director of CHC & Complex Care and the department as a whole.

Provide high quality project, service, initiative, and senior administrative support including information and analysis to the Continuing Healthcare (CHC) Team to ensure the smooth running of the CHC Service.

Undertaking any project work as directed, including obtaining information form the Internet, collation, manipulation and reporting of data in order to produce reports and spreadsheets.

The post holder will be responsible for supporting the allocation of CHC and FNC assessments, re-assessments and reviews in acute, nursing home and community settings to enable application of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.

About us

NHS Frimley Integrated Care Board was formed on 1 July 2022 under the Health and Care Act 2022, replacing NHS Frimley Clinical Commissioning Group.

The ICB is the new statutory NHS organisation responsible for planning and delivering health and care services. It will work collaboratively with partner organisations including the voluntary, community and social enterprise sector, people and communities across theFrimley Health and Care Integrated Care System (ICS).

We value and promote diversity and are committed to equality of opportunity for all. We believe that the best employers are those that reflect the communities they serve. We want to increase the diversity of our NHS leadership and particularly encourage applications from women, people from Black, Asian and Minority Ethnic communities, LGBT communities, younger candidates and from people with lived experience of disability, who we know are all under-represented in these important roles.

We are committed to delivering a trustworthy, flexible and responsible staff culture.

Benefits include:

  • Fringe HCAS payment
  • NHS Pension Scheme
  • Agile Working; currently 1 day a fortnight office based.

Supportive team, flexible working arrangements and access to NHS leadership development and training opportunities

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

495-ICB-5846HB

Job locations

King Edward VII Hospital,

St. Leonards Rd,

Windsor

SL4 3DP


Job description

Job responsibilities

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders including patients, families, local authorities, health professionals, NHS England colleagues.

Participate in relevant internal and external working groups/projects, services and initiatives which may be highly complex, sensitive, political and contain contentious information, with the aim of providing information and analytical advice to CHC Team Leads and Senior Management Team.

Work with members of the team to ensure data is accurate and maintained to a very high standard, enabling the smooth coordination of assessments and reviews ensuring they are carried out on time and within CHC KPIs.

Communicate information, risks, issues and dependencies, including briefings and reports to Senior Management Team and a range of internal and external staff.

Job description

Job responsibilities

The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders including patients, families, local authorities, health professionals, NHS England colleagues.

Participate in relevant internal and external working groups/projects, services and initiatives which may be highly complex, sensitive, political and contain contentious information, with the aim of providing information and analytical advice to CHC Team Leads and Senior Management Team.

Work with members of the team to ensure data is accurate and maintained to a very high standard, enabling the smooth coordination of assessments and reviews ensuring they are carried out on time and within CHC KPIs.

Communicate information, risks, issues and dependencies, including briefings and reports to Senior Management Team and a range of internal and external staff.

Person Specification

Application and Interview

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Senior knowledge of administrative procedures, project management or information analysis
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills

Desirable

  • Knowledge and experience of project management principles
  • Previously worked in similar position within the public sector
  • Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills
Person Specification

Application and Interview

Essential

  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Senior knowledge of administrative procedures, project management or information analysis
  • Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills

Desirable

  • Knowledge and experience of project management principles
  • Previously worked in similar position within the public sector
  • Ability to pull together comprehensive draft reports, data and letters Negotiating, networking and persuasive skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Frimley Integrated Care Board

Address

King Edward VII Hospital,

St. Leonards Rd,

Windsor

SL4 3DP


Employer's website

https://www.frimley.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

NHS Frimley Integrated Care Board

Address

King Edward VII Hospital,

St. Leonards Rd,

Windsor

SL4 3DP


Employer's website

https://www.frimley.icb.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Business Manager

Sandra Edwards

sandra.edwards9@nhs.net

Date posted

18 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

495-ICB-5846HB

Job locations

King Edward VII Hospital,

St. Leonards Rd,

Windsor

SL4 3DP


Supporting documents

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