Job summary
Do you want to try something different, to have new experiences!
An exciting secondment opportunity has a risen for an enthusiastic self-motivated Quality Support Manager for Care Homes. The candidate will be integral part of quality and safety team and provides a key role in the delivery of the ICB quality and safety strategy, effective governance, and sharing learning.
Main duties of the job
We are looking for individual who is able to communicate and work effectively within the quality team. The candidate must be motivated and passionate about the provision of high quality, safe and effective care to our local population with a desire to influence and work in close partnership with our ICB partners and stakeholders.
This post is a secondment position until the 31st March 2024. The current working arrangements involve a hybrid of home and office-based working, and the ability to travel across the Frimley ICB geography will be a requirement for this role.
For further information or informal discussion, please contact Melanie Bessant, Deputy Chief Nursing Officer via email: melanie.bessant@nhs.net or tel: 07810527118
About us
NHS Frimley Integrated Care Board was formed on 1 July 2022 under the Health and Care Act 2022, It brings together local authorities, NHS organisations and the voluntary sector together with a clear shared ambition to work in partnership with local people, communities and staff to improve the health and wellbeing of individuals, and to use our collective resources more effectively.
The system has a diverse population of over 800,000 people in a broad geography which includes five places: Bracknell Forest, North East Hampshire and Farnham, Royal Borough of Windsor and Maidenhead, Slough, and Surrey Heath.
Job description
Job responsibilities
- To lead and manage the portfolio, including developing and managing business plans, progress and reporting of risk and issue management
- Actively supports, promotes and delivers quality improvement and patient safety through quality improvement frameworks; planning, monitoring, implementation and evaluation of defined quality projects by providing high quality support including complex information and analys
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
- Support care homes to become a key stakeholder in supporting system resilience through appropriate admission avoidance, and early, safe and effective discharges from providers.
Please see the Job Description for more information.
Job description
Job responsibilities
- To lead and manage the portfolio, including developing and managing business plans, progress and reporting of risk and issue management
- Actively supports, promotes and delivers quality improvement and patient safety through quality improvement frameworks; planning, monitoring, implementation and evaluation of defined quality projects by providing high quality support including complex information and analys
- Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
- Support care homes to become a key stakeholder in supporting system resilience through appropriate admission avoidance, and early, safe and effective discharges from providers.
Please see the Job Description for more information.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Member of relevant professional body or equivalent.
- Significant experience of successfully operating in a politically sensitive environment.
- Evidence of continued professional development.
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting.
- Experience of drafting briefing papers and correspondence at SMT level
Desirable
- Experience of monitoring budgets and business planning processes.
- Understanding of the public sector.
- Demonstrated experience in a Healthcare environment Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
Communication Skills
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Planning Skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Equality and Diversity
Essential
- The promotion of equality of opportunity and good working relations (providing practical leadership)
Person Specification
Knowledge, Training and Experience
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Member of relevant professional body or equivalent.
- Significant experience of successfully operating in a politically sensitive environment.
- Evidence of continued professional development.
- Demonstrated experience of co-ordinating projects in complex and challenging environments
- Experience of managing risks and reporting.
- Experience of drafting briefing papers and correspondence at SMT level
Desirable
- Experience of monitoring budgets and business planning processes.
- Understanding of the public sector.
- Demonstrated experience in a Healthcare environment Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.
Communication Skills
Essential
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
Analytical
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Numerate and able to understand complex financial issues combined with deep analytical skills
- Experience of setting up and implementing internal processes and procedures
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
Planning Skills
Essential
- Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
- Numerate and able to understand complex financial issues combined with deep analytical skills.
- Experience of setting up and implementing internal processes and procedures.
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement.
Planning Skills
Essential
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of setting up and implementing internal processes and procedures.
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
Equality and Diversity
Essential
- The promotion of equality of opportunity and good working relations (providing practical leadership)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.