Job summary
An exciting opportunity has arisen for an experienced clinical leader to join our senior leadership team across Cheshire and Merseyside.
The All Age Continuing Care Service covering Cheshire East and Cheshire West Places is seeking a Head of Services to deliver a portfolio of individual commissioning activity; including NHS Continuing Healthcare, Children and Young People's Continuing Care, Mental Health Funding - Section 117 aftercare, Section 17 leave and independent hospital placements.
This is a chance for you to lead an efficient, effective, high quality professional and well-coordinated service, that can meet all statutory, regulatory, quality standards and NHS requirements, whilst ensuring alignment with the activity of the Integrated Care Board.
You will provide clinical and strategic leadership and expertise that delivers continuous improvement as well as ensuring that day to day activity meets key performance targets and supports staff.
You will develop and maintain key relationships with Local Authority partners, senior leaders within the ICB and NHS England Assurance leads, ensuring the service exceeds expectations and find ways to resolve challenges.
Main duties of the job
This role demands dynamic leadership, as the post holder has budgetary responsibility for multiple commissioning services, you will be expected to work alongside colleagues in Finance and Contracting teams and be able to monitor and manage staffing and cost of care budgets. An ability to ensure best value for money is considered as well as gaining the best experience for individuals is crucial.
You will be responsible for the management of a large staff team consisting of 60 staff with varied roles and experience, motivating them to deliver the full responsibilities of the service. You will ensure staff receive the support they need to perform well and will be responsible for recruiting to vacancies as they arise.
You will be responsible for ensuring appropriate information sharing processes and data systems are in place and will maintain an appropriate risk management register, issues log and performance monitoring that identifies areas of good practice and areas for improvement.
You will ensure that the service strives to be the best it can be and plan, develop and evaluate practices to ensure commissioning services are delivered to quality standards.
You will need to balance working on your own initiative with negotiating with senior stakeholders to deliver results.
To be successful in this role you should have significant experience in management of patient facing healthcare and be a subject matter expert in NHS Continuing Healthcare and NHS Funded Nursing Care.
About us
Cheshire and Merseyside ICB serve a population of over 2.5 million people across nine Places (Boroughs including local Authorities), 17 NHS Provider organisations, 51 PCNs plus North West Ambulance service as well as third sector and voluntary organisations.
From a demographic perspective, there are some real challenges within Cheshire and Merseyside. 33% of the population of Cheshire and Merseyside live in the most deprived 20% of neighbourhoods in England. In addition, the population overall suffers from some of the poorest health outcomes in England.
Working here is rewarding and we aim to support staff well.
We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. When recruiting, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve.
We offer flexible working from your first day of employment and we also have an agile approach to home / office-based working. Please note however, that you will be required to work from our offices, for 2/3 days per week and that elements of the role may require you to travel to other locations across Cheshire and Merseyside, to attend in-person meetings and meet the needs of the service. Please consider this before applying.
Job description
Job responsibilities
The job description and main responsibilities are contained in the Job Description and Personal Spec attached.
Job description
Job responsibilities
The job description and main responsibilities are contained in the Job Description and Personal Spec attached.
Person Specification
Experience
Essential
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Successful experience of managing commissioning across different populations and different service initiatives, responding appropriately to challenges and priorities across a wide range of commissioning responsibilities
- Should have an appreciation of the relationship between the Department of Health, NHSE and individual provider and commissioning organisations
- Knowledge of the values of the NHS and how they relate to this post.
- Demonstrates knowledge and understanding of equality of opportunity and diversity considering and being aware of how individual actions contribute to and make a difference to the equality agenda
- Sound budget management of large -scale services (£millions) and responsibility and working knowledge of financial processes.
- Interpreting national policy for implementation
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Leadership, support and advice to ensure the highest standards of quality management
- Negotiating on difficult and very complex and detailed issues with senior managers based on the respective merits of different options, innovation and new market opportunities.
- Ability to review clinical assessments in respect of deprivation of liberty safeguards and to make recommendations of legally in binding judgement on behalf of the ICB`
Skills
Essential
- Specialist knowledge across a wide range of work procedures and practices relating to CHC, FNC, Mental Health, children's and young people, DOLS/MCA, and other personalised care commissioning
- Ability to exercise judgement from professional/clinical assessments and make decisions autonomously
- Ability to work under pressure and to challenging and competing timelines.
- Demonstrates sound judgement in the absence of clear guidelines or precedents seeking senior advice when necessary
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Professional and expert credibility to influence others
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues (when the atmosphere maybe hostile, antagonistic or highly emotive) and present complex and sensitive information to large and influential groups
- Problem solving skills and ability to respond to sudden unexpected demands with timely, impactful solutions
- Ability to analyse complex facts and situations and develop a range of options.
- Skills for delivering results through managing others, using a range of levers in the absence of direct line management responsibility
- Ability to review clinical assessments in respect of Deprivation of Liberty Safeguards and ability to make recommendations of a legally binding judgement on behalf of the ICB
Qualifications
Essential
- First Degree in relevant healthcare profession
- Educated to masters level or have professional knowledge and additional specialist clinical management knowledge acquired through training and experience to Master's level equivalent level
- Registered Nursing Qualification and current registration with NMC.
- Evidence of post qualifying and continuing professional development
Person Specification
Experience
Essential
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Successful experience of managing commissioning across different populations and different service initiatives, responding appropriately to challenges and priorities across a wide range of commissioning responsibilities
- Should have an appreciation of the relationship between the Department of Health, NHSE and individual provider and commissioning organisations
- Knowledge of the values of the NHS and how they relate to this post.
- Demonstrates knowledge and understanding of equality of opportunity and diversity considering and being aware of how individual actions contribute to and make a difference to the equality agenda
- Sound budget management of large -scale services (£millions) and responsibility and working knowledge of financial processes.
- Interpreting national policy for implementation
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Leadership, support and advice to ensure the highest standards of quality management
- Negotiating on difficult and very complex and detailed issues with senior managers based on the respective merits of different options, innovation and new market opportunities.
- Ability to review clinical assessments in respect of deprivation of liberty safeguards and to make recommendations of legally in binding judgement on behalf of the ICB`
Skills
Essential
- Specialist knowledge across a wide range of work procedures and practices relating to CHC, FNC, Mental Health, children's and young people, DOLS/MCA, and other personalised care commissioning
- Ability to exercise judgement from professional/clinical assessments and make decisions autonomously
- Ability to work under pressure and to challenging and competing timelines.
- Demonstrates sound judgement in the absence of clear guidelines or precedents seeking senior advice when necessary
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Professional and expert credibility to influence others
- Ability to work on own initiative and organise workload, allocating work as necessary.
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues (when the atmosphere maybe hostile, antagonistic or highly emotive) and present complex and sensitive information to large and influential groups
- Problem solving skills and ability to respond to sudden unexpected demands with timely, impactful solutions
- Ability to analyse complex facts and situations and develop a range of options.
- Skills for delivering results through managing others, using a range of levers in the absence of direct line management responsibility
- Ability to review clinical assessments in respect of Deprivation of Liberty Safeguards and ability to make recommendations of a legally binding judgement on behalf of the ICB
Qualifications
Essential
- First Degree in relevant healthcare profession
- Educated to masters level or have professional knowledge and additional specialist clinical management knowledge acquired through training and experience to Master's level equivalent level
- Registered Nursing Qualification and current registration with NMC.
- Evidence of post qualifying and continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
