Job summary
Two exciting opportunities have arisen across NHS Cheshire & Merseyside ICB for the posts of Head of Quality & Safety Improvement. We are recruiting to vacancies in Cheshire West Place and Warrington Place.
In this role you will be responsible for the safe and effective leadership and management of a designated portfolio of service areas in place including the oversight and assurance of these. The overarching goal is to support the Associate Director of Quality and Safety Improvement to drive forward quality improvement and lead on selected quality improvement initiatives in place.
The postholders will be responsible for providing clinical leadership and advice in respect of your portfolio of service areas. You will review performance, activity, and finance information to understand the overall clinical contribution and work with the Associate Director of Quality to ensure improvement plans are agreed and implemented to achieve system-wide patient safety improvements in place and contribute to reduction in health inequalities.
We are looking for a dynamic individual to lead and inform transformation and improvement, through collaboration and mature partnership working. This calls for individuals to use the power of influence rather than positional authority to engage and align people, focus their teams, sustain momentum, and ensure success.
Main duties of the job
The postholders will be responsible for providing clinical leadership and advice in respect of your portfolio of service areas. You will review performance, activity, and finance information to understand the overall clinical contribution and work with the Associate Director of Quality to ensure improvement plans are agreed and implemented to achieve system-wide patient safety improvements in place and contribute to reduction in health inequalities.
You will be responsible for the safe and effective leadership and management of a designated portfolio of service areas in place including the oversight and assurance of these. The overarching goal is to support the Associate Director of Quality and Safety Improvement to drive forward quality improvement and lead on selected quality improvement initiatives in place.
You will be responsible for providing clinical leadership and advice in respect of your portfolio of service areas. You will review performance, activity, and finance information to understand the overall clinical contribution and work with the Associate Director of Quality to ensure improvement plans are agreed and implemented to achieve system-wide patient safety improvements in place and contribute to reduction in health inequalities.
About us
Since July 1st 2022 NHS Cheshire and Merseyside - an Integrated Care Board - has held responsibility for planning NHS services, including Primary Care, community pharmacy and those previously planned by clinical commissioning groups (CCGs).
Accountable to the people of Cheshire and Merseyside and in charge of NHS money, NHS Cheshire and Merseyside will ensure that the strategies developed by Cheshire and Merseyside Health and Care Partnership become a reality on the ground.
NHS Cheshire & Merseyside covers nine separate places - Cheshire East, Cheshire West, Halton, Knowsley, Liverpool, Sefton, St Helens, Warrington and Wirral.
Job description
Job responsibilities
All duties and responsibilities will be aligned with your designated portfolio of services. You will work as part of the ICB Place function
- Lead a designated portfolio of key areas and programmes, ensuring these are delivered in line with ICB/ICS and Place priorities, within required timescales and that key objectives are met and reported on.
- Working collaboratively with, as part of the senior leadership team within the ICB supporting the delivery of key objectives and strategic goals.
- Support the Associate Director of quality and safety improvement in assuring and ensuring delivery of high quality, safe clinical care.
- Lead a team responsible for quality and patient experience across your designated portfolio
- Accountable for interpreting national guidelines and strategy and local implementation to deliver ICB and directorate objectives as a result.
- Working with a wide range of quality indicators requiring analysis, interpretation and comparison and making decisions on appropriate actions in response to findings.
- Lead on the assurance and review of Quality Impact Assessments within your designated portfolio, ensuring that these become a key requirement of the commissioning process and that progress is reported to the Associate Director of Quality and safety improvement.
- Work with other senior nurses and managers to embed and monitor the recommendations of key national reviews e.g. Francis, Berwick, Learning from Death, CQC reviews etc.
- Work closely with the Performance colleagues to gain assurance on and drive improvements in quality, ensuring consistency in relevant data at place.
- Manage and actively promote the relationships with key stakeholders in particular, the post holder will work with the ICS partners, regulators and educators to ensure that nursing and midwifery delivers safe high quality care with particular reference to quality and patient
- Work collaboratively with other members of the ICS and Place senior teams to ensure statutory duties and objectives are met and reported as appropriate in regard your portfolio.
- Provide leadership on provision of assurance and risk management, associated with the directorate objectives and those associated with your portfolio including managing, monitoring and escalating risks on the Place Risk Registers and the directorate risks on the corporate risk register.
- Ensure all staff within your direct line management have measurable objectives and that they work together to deliver these, eliminating duplication through streamlining and sharing best practice across C&M ICS and support nurse revalidation and professional registration.
- Support the Associate Director of Quality and Safety Improvement in the establishment and management of effective clinical networks with nursing workforce.
- Provide nursing advice to Place on professional issues relating to the Nursing and Midwifery Council (NMC) when required to do so.
- Provide support for the ICS nurses employed in non-clinical positions but who wish to retain their professional registration.
- Provide professional advice and support to the investigation of complaints and incidents, dealing with confidential and often sensitive personal information in line with professional codes and internal ICB policies.
- Support the systems and processes across Place to ensure that the outcomes of research and clinical audit are translated into good clinical practice.
- Provide clinical and specialist advice regarding your portfolio where required within the organisation to affect change or progress decisions and agreements.
- Lead on programmes of provider nursing/quality assurance and improvement visits related to your portfolio, in support of the Associate Director of Quality, to ensure that issues of unsafe and poor quality practice and service are identified and addressed including the regular submission of reports to Place Quality Groups and the ICB Quality Committee, key stakeholders and other meetings as requested.
- Deputise when required for the Associate Director of Quality and safety improvement in provider contract meetings, in support of the wider quality team in monitoring the quality of commissioned services.
Previous applicants need not apply.
For an informal chat about the post please contact:
- Cheshire West, Paula Wedd, Wedd@cheshireandmerseyside.nhs.uk
- Warrington, Denise Roberts, Roberts@cheshireandmerseyside.nhs.uk
Stakeholder panel: 12th September 2023 (Microsoft Teams)
Interviews: 15th September 2023 (Face to Face)Please
see attached Job Description & Person Specification for a detailed breakdown of the job description and person specification requirements.
Job description
Job responsibilities
All duties and responsibilities will be aligned with your designated portfolio of services. You will work as part of the ICB Place function
- Lead a designated portfolio of key areas and programmes, ensuring these are delivered in line with ICB/ICS and Place priorities, within required timescales and that key objectives are met and reported on.
- Working collaboratively with, as part of the senior leadership team within the ICB supporting the delivery of key objectives and strategic goals.
- Support the Associate Director of quality and safety improvement in assuring and ensuring delivery of high quality, safe clinical care.
- Lead a team responsible for quality and patient experience across your designated portfolio
- Accountable for interpreting national guidelines and strategy and local implementation to deliver ICB and directorate objectives as a result.
- Working with a wide range of quality indicators requiring analysis, interpretation and comparison and making decisions on appropriate actions in response to findings.
- Lead on the assurance and review of Quality Impact Assessments within your designated portfolio, ensuring that these become a key requirement of the commissioning process and that progress is reported to the Associate Director of Quality and safety improvement.
- Work with other senior nurses and managers to embed and monitor the recommendations of key national reviews e.g. Francis, Berwick, Learning from Death, CQC reviews etc.
- Work closely with the Performance colleagues to gain assurance on and drive improvements in quality, ensuring consistency in relevant data at place.
- Manage and actively promote the relationships with key stakeholders in particular, the post holder will work with the ICS partners, regulators and educators to ensure that nursing and midwifery delivers safe high quality care with particular reference to quality and patient
- Work collaboratively with other members of the ICS and Place senior teams to ensure statutory duties and objectives are met and reported as appropriate in regard your portfolio.
- Provide leadership on provision of assurance and risk management, associated with the directorate objectives and those associated with your portfolio including managing, monitoring and escalating risks on the Place Risk Registers and the directorate risks on the corporate risk register.
- Ensure all staff within your direct line management have measurable objectives and that they work together to deliver these, eliminating duplication through streamlining and sharing best practice across C&M ICS and support nurse revalidation and professional registration.
- Support the Associate Director of Quality and Safety Improvement in the establishment and management of effective clinical networks with nursing workforce.
- Provide nursing advice to Place on professional issues relating to the Nursing and Midwifery Council (NMC) when required to do so.
- Provide support for the ICS nurses employed in non-clinical positions but who wish to retain their professional registration.
- Provide professional advice and support to the investigation of complaints and incidents, dealing with confidential and often sensitive personal information in line with professional codes and internal ICB policies.
- Support the systems and processes across Place to ensure that the outcomes of research and clinical audit are translated into good clinical practice.
- Provide clinical and specialist advice regarding your portfolio where required within the organisation to affect change or progress decisions and agreements.
- Lead on programmes of provider nursing/quality assurance and improvement visits related to your portfolio, in support of the Associate Director of Quality, to ensure that issues of unsafe and poor quality practice and service are identified and addressed including the regular submission of reports to Place Quality Groups and the ICB Quality Committee, key stakeholders and other meetings as requested.
- Deputise when required for the Associate Director of Quality and safety improvement in provider contract meetings, in support of the wider quality team in monitoring the quality of commissioned services.
Previous applicants need not apply.
For an informal chat about the post please contact:
- Cheshire West, Paula Wedd, Wedd@cheshireandmerseyside.nhs.uk
- Warrington, Denise Roberts, Roberts@cheshireandmerseyside.nhs.uk
Stakeholder panel: 12th September 2023 (Microsoft Teams)
Interviews: 15th September 2023 (Face to Face)Please
see attached Job Description & Person Specification for a detailed breakdown of the job description and person specification requirements.
Person Specification
Qualifications
Essential
- Registered nurse / Registered clinical professional with evidence of current professional registration.
- Degree level qualification or evidence or academic achievement.
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area.
- Significant evidence of post registration continued professional development / Postgraduate leadership and/or management qualification.
Experience
Essential
- Significant management experience at senior level in the NHS or other public healthcare related industry
- Extensive senior clinical leadership reporting expertise in healthcare provision
- Proven senior experience of leading and delivering complex change programmes in a politically sensitive and complex environments
- Advanced specialist knowledge in all aspects of Quality & Safety
- Advanced knowledge of the relationship between the Department of Health and Social care, NHS England/Improvement regulatory bodies such as CQC, Ofsted and individual providers and commissioning organisations in relation to Quality & Safety assurance.
- Advanced knowledge of statutory and non-statutory Quality & Safety requirements.
- Personal commitment to the values of the National Quality Board, NHS Long Term Plan, the NHS People Plan, the NHS Constitution, the Nolan Principles, and the Fit and Proper Persons regime.
- Frequent travel throughout Place and ICB/ICS (which can involve driving) and occasionally regionally and nationally as required.
- Requires frequent meetings with multi partner stakeholders on a regular basis. It will also require contact with patients, services users and the public.
- Ability to influence and negotiate within sometimes complex and difficult territory.
- Ability to promote compassionate working practices and cultures that encourage and enable individuals and teams to thrive at organisation, partnership, and system levels.
Knowledge
Essential
- Understanding of the NHS, social care, and local authority 'landscape' and interdependencies.
- Appreciation of evidence and thinking relating to Place and neighbourhoods which reduce health inequality, improve patient services.
Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and sensitive or contentious situations.
- Ability to provide and receive, convey, and present complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
Person Specification
Qualifications
Essential
- Registered nurse / Registered clinical professional with evidence of current professional registration.
- Degree level qualification or evidence or academic achievement.
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area.
- Significant evidence of post registration continued professional development / Postgraduate leadership and/or management qualification.
Experience
Essential
- Significant management experience at senior level in the NHS or other public healthcare related industry
- Extensive senior clinical leadership reporting expertise in healthcare provision
- Proven senior experience of leading and delivering complex change programmes in a politically sensitive and complex environments
- Advanced specialist knowledge in all aspects of Quality & Safety
- Advanced knowledge of the relationship between the Department of Health and Social care, NHS England/Improvement regulatory bodies such as CQC, Ofsted and individual providers and commissioning organisations in relation to Quality & Safety assurance.
- Advanced knowledge of statutory and non-statutory Quality & Safety requirements.
- Personal commitment to the values of the National Quality Board, NHS Long Term Plan, the NHS People Plan, the NHS Constitution, the Nolan Principles, and the Fit and Proper Persons regime.
- Frequent travel throughout Place and ICB/ICS (which can involve driving) and occasionally regionally and nationally as required.
- Requires frequent meetings with multi partner stakeholders on a regular basis. It will also require contact with patients, services users and the public.
- Ability to influence and negotiate within sometimes complex and difficult territory.
- Ability to promote compassionate working practices and cultures that encourage and enable individuals and teams to thrive at organisation, partnership, and system levels.
Knowledge
Essential
- Understanding of the NHS, social care, and local authority 'landscape' and interdependencies.
- Appreciation of evidence and thinking relating to Place and neighbourhoods which reduce health inequality, improve patient services.
Skills
Essential
- Highly developed communication skills with the ability to communicate on highly complex matters and sensitive or contentious situations.
- Ability to provide and receive, convey, and present complex, sensitive and/or contentious information to large groups, responding openly to questions to ensure full understanding and engagement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
