Communications and Engagement Officer

South West London Integrated Care Board

This job is now closed

Job summary

Are you an ambitious communications and engagement professional ready for your next challenge within a friendly, supportive, high-achieving team?

Join us in South West London, a great place to work with various exciting opportunities. This role is not just a job but a stepping stone in your career, offering excellent professional development and progression prospects.

We are looking for an enthusiastic Communications and Engagement Officer. If you are passionate about delivering outstanding integrated communications and engagement work to support your organisation's objectives, we want to hear from you.

Main duties of the job

The postholder will understand and be able to articulate the benefits of integrated engagement and communications functions and deliver activity and products across the broad engagement and communications mix.

The post holder will support with the creation of dynamic content - working in communities meeting with local people and partners - to demonstrate how the Integrated Care Board and ICP are improving the health outcomes, health wellbeing and reducing health inequalities for South West London residents.

About us

NHS South West London Integrated Care Board works with partners from across the South West London Integrated Care System (ICS) to develop plans to meet the health needs of the population and secure the provision of health services, and is directly accountable for NHS spend and performance in South West London.

NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money. NHS South West London Integrated Care Board as part of South West London Integrated Care System, is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.

Date posted

21 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year Per Annum inclusive of Outer HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

491-SWLCE21-A

Job locations

120 the Broadway

London

SW19 1RH

Job description

Job responsibilities

Take a look at the job description to learn more about this rewarding role. Submit your application today to take the next step towarda great career move.

Ensure that the local health and care systems activities are promoted through the website, local events, and social networks.

The post holder is expected to bring a broad range of communications and engagement skills to support the ICB to achieve our four core aims.

Support with the delivery of a range of involvement and communication channels to support your Place(s) diverse communities.

Work effectively with colleagues across South West London ICB, including primary care networks, local voluntary, community and social enterprises, Healthwatch as well as NHS England and other relevant organisations.

Update the ICB and ICP public websites and submit content for reports and presentations to relevant Boards and Committees.

Support with the delivery of robust resident engagement to enable service planning and transformation to put resident voice at the heart of decision making and support the team to ensure there is compliance with the Health and Care Act 2022.

Support ICB staff with community engagement activities and support prioritised projects including giving project leads advice to develop and implement appropriate plans.

Support the ongoing development of a wide range of internal communications channels, currently including Team Talk, Daily Update, All staff briefs and events and the intranet.

Design, implement, edit the intranet ensuring content is engaging, up to date and follows editorial guidelines.

Support corporate communications activities functions, supporting delivery of corporate communications activities, functions and publications including the annual reports and Annual General Meeting.

Support the development of organisational identity by promoting consistent use of NHS ICB and ICP brands through across all our communications channels.

Working with the Chair and Chief Executives office to ensure public communications are consistent and they are supported to present our ICS in the best light.

Manage stakeholder contact maps and lists. Ensuring that relevant databases are kept up to date and compliant with current data protection legislation.

Contribute to the design, development and delivery of communications strategies, campaigns, and materials, including: producing a varied range of high-quality communications materials, including annual reports, brochures and websites, from copywriting through to design

Draft content, newsletters and written materials to promote, engage, and inform local stakeholders about health and care activities.

Writing, editing and uploading content to websites

Commissioning and managing suppliers, particularly graphic design and digital services implementing robust planning and governance processes to ensure campaigns and activities are delivered on time, to budget and are of a high quality

Carrying out evaluations