Job summary
The
overarching aim of this role is to support the delivery of the Urgent Care Plan
Programme. We are therefore seeking an
experienced IT Test Lead, to support the implementation of the Programmes
digital roadmap. The role
is responsible for defining testing Standard Operating Procedures (SOPs) to
align and enhance the UCP change management process, and defining and executing
User Acceptance Testing (UAT) test plans for fixes for defects, change requests
and programme deliverables.
The Urgent Care Plan is a digital care planning application
that enables clinicians across London to co-create and share urgent and advance
care plans across clinical and organisational boundaries. This is an innovate
and exciting programme hosted by SWL ICB on behalf of all 5 London ICBs. The programme is part of the OneLondon
portfolio and works in partnership with Integrated Care Systems, Providers,
clinical networks and front line users to improve care for patients aross the
Capital.
Main duties of the job
For a full list of duties held by this post, please refer to the job description.
Review, define and implement policies and SOPs for the planning, management and execution of UCP technical quality assurance function including clinical review where required.
Test planning and management and execution of User Acceptance Testing and regression testing, including production releases, and management and retesting of any defects, key strategic IT projects and change requests.
Pro-actively identifying changes identified during testing which are required for go-live in terms of communications, training, business processes and helpdesk support.
Manage work packages assigned to any UCP resources assigned to support testing.
Responsible for the pro-actively project managing IT projects and change requests through the whole software development lifecycle from conception to hand over to support teams and go-live support, ensuring effective delivery on target against agreed objectives.
Responsible for testing scope management, defect management, maintaining testing plans, project plans and associated documentation as appropriate, ensuring document control and accuracy and that lessons learned from each test cycle are feed into subsequent cycles to optimise test approach.
About us
On 1 July 2022, NHS South West London Integrated Care Board (ICB) was established. The ICB, as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.
Each ICS consists of two statutory elements:
- an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
- an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):
- to improve outcomes in population health and healthcare;
- tackle inequalities in outcomes, experience and access;
- enhance productivity and value for money and;
- help the NHS support broader social and economic development.
NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.
Job description
Job responsibilities
For a full list of duties held by this post, please refer to the job description.
Key Responsibilities
Review, define and implement policies and SOPs for the planning, management and execution of UCP technical quality assurance function including clinical review where required.
Test planning and management and execution of User Acceptance Testing and regression testing, including production releases, and management and retesting of any defects, key strategic IT projects and change requests.
Pro-actively identifying changes identified during testing which are required for go-live in terms of communications, training, business processes and helpdesk support.
Manage work packages assigned to any UCP resources assigned to support testing.
Responsible for the pro-actively project managing IT projects and change requests through the whole software development lifecycle from conception to hand over to support teams and go-live support, ensuring effective delivery on target against agreed objectives.
Responsible for testing scope management, defect management, maintaining testing plans, project plans and associated documentation as appropriate, ensuring document control and accuracy and that lessons learned from each test cycle are feed into subsequent cycles to optimise test approach.
Work with external (and internal) suppliers to ensure effective project delivery within time, budget and agreed quality standards.
Manage priorities and resolve conflicts, prioritising those projects and activities that contribute to achieving strategic objectives, improved patient care and operational efficiencies.
Identify and manage project risks including registering and maintaining risks on the project and/or programme risk registers.
Represent the UCP quality assurance and project management function at a senior level.
Establish effective stakeholder management arrangements and communications strategies.
Present complex information to a range of audiences both in verbal and written formats.
Support the development of appropriate policies and procedures in support of the project implementation.
Act as a key point of contact throughout ensuring good communication between the UCP Team and stakeholders.
Arrange and attend meetings as required, capturing key issues and actions and then taking forward.
Maintain regular progress summaries and produce reports as required.
Provide advice or demonstrate own activities or workplace routines to new or less experienced employees in own work area.
Any other duties appropriate to banding and nature of the post.
Job description
Job responsibilities
For a full list of duties held by this post, please refer to the job description.
Key Responsibilities
Review, define and implement policies and SOPs for the planning, management and execution of UCP technical quality assurance function including clinical review where required.
Test planning and management and execution of User Acceptance Testing and regression testing, including production releases, and management and retesting of any defects, key strategic IT projects and change requests.
Pro-actively identifying changes identified during testing which are required for go-live in terms of communications, training, business processes and helpdesk support.
Manage work packages assigned to any UCP resources assigned to support testing.
Responsible for the pro-actively project managing IT projects and change requests through the whole software development lifecycle from conception to hand over to support teams and go-live support, ensuring effective delivery on target against agreed objectives.
Responsible for testing scope management, defect management, maintaining testing plans, project plans and associated documentation as appropriate, ensuring document control and accuracy and that lessons learned from each test cycle are feed into subsequent cycles to optimise test approach.
Work with external (and internal) suppliers to ensure effective project delivery within time, budget and agreed quality standards.
Manage priorities and resolve conflicts, prioritising those projects and activities that contribute to achieving strategic objectives, improved patient care and operational efficiencies.
Identify and manage project risks including registering and maintaining risks on the project and/or programme risk registers.
Represent the UCP quality assurance and project management function at a senior level.
Establish effective stakeholder management arrangements and communications strategies.
Present complex information to a range of audiences both in verbal and written formats.
Support the development of appropriate policies and procedures in support of the project implementation.
Act as a key point of contact throughout ensuring good communication between the UCP Team and stakeholders.
Arrange and attend meetings as required, capturing key issues and actions and then taking forward.
Maintain regular progress summaries and produce reports as required.
Provide advice or demonstrate own activities or workplace routines to new or less experienced employees in own work area.
Any other duties appropriate to banding and nature of the post.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- ISTQB Certified Advanced Level qualification or equivalent
Desirable
- Prince 2 Foundation level or equivalent project management experience
Experience
Essential
- Significant test execution and test management experience in the healthcare sector.
- Experience of leading a matrix managed team and working effectively across a range of clinical/ department areas.
- Experience of dealing with a wide range of project queries, activities and systems, change management and overcoming resistance to change. Demonstrable evidence of delivering projects to time and high quality
Desirable
- Experience of a wide range of software development methodologies.
- Successful delivery of 3rd party supplier lead projects.
Communication Skills
Essential
- Ability to compile project reports to inform effective decision making. Skills for nurturing key relationships and maintaining networks.
Planning Skills
Essential
- Excellent organisational and time management skills.
- Ability to work without supervision.
Analytical Skills
Essential
- Ability to analyse and interpret complex information, pre-empt and evaluate complex issues, and recommend and appropriate course of action to address complex issues.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
Person Specification
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- ISTQB Certified Advanced Level qualification or equivalent
Desirable
- Prince 2 Foundation level or equivalent project management experience
Experience
Essential
- Significant test execution and test management experience in the healthcare sector.
- Experience of leading a matrix managed team and working effectively across a range of clinical/ department areas.
- Experience of dealing with a wide range of project queries, activities and systems, change management and overcoming resistance to change. Demonstrable evidence of delivering projects to time and high quality
Desirable
- Experience of a wide range of software development methodologies.
- Successful delivery of 3rd party supplier lead projects.
Communication Skills
Essential
- Ability to compile project reports to inform effective decision making. Skills for nurturing key relationships and maintaining networks.
Planning Skills
Essential
- Excellent organisational and time management skills.
- Ability to work without supervision.
Analytical Skills
Essential
- Ability to analyse and interpret complex information, pre-empt and evaluate complex issues, and recommend and appropriate course of action to address complex issues.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).