Job summary
This role will lead and manage a team of assessors who administer and undertake assessment of the patient's eligibility for Continuing Healthcare (CHC) and Funded Nursing Care (FNC) in order to plan and commission appropriate care packages to meet their needs, monitor that the care packages continue to meet their needs and review the planned care to ensure it provides a high standard of quality and safety.
We welcome NMC registered applications only
Interviews to be held on 11th & 12th November 2025
Main duties of the job
The post holder will be responsible for a team delivering assessments of individual'seligibility for Continuing Healthcare and Funded Nursing Care and for reviewing carepackages for existing patients.
The post holder will ensure that assessments and reviewsare carried out in a timely manner according to national specifications.
The post holder will work with all stakeholders including patients and, where relevant, theirfamilies, to ensure that funding decisions are taken in a transparent and coherent manner.
The post holder will ensure that the assessor team keep accurate records and are able todemonstrate that funding recommendations are evidence based and made according to thecriteria described within national CHC frameworks.
The post holder will contribute to the clinical management function of the CHC service,forming part of a senior duty roster to handle fast track applications, review checklistreferrals, manage complex cases and sign off assessment ratifications.
About us
NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.
Each ICS consists of two statutory elements:
- an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
- an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):
- to improve outcomes in population health and healthcare;
- tackle inequalities in outcomes, experience and access;
- enhance productivity and value for money and;
- help the NHS support broader social and economic development.
NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.
Job description
Job responsibilities
Please refer to the Job Description for full details.
The post holder will ensure that all care plans are in place which are up to date and support the clients current care needs. They will also ensure there is a regular review process in place for the care plans and where these have not been updated or are omitted from the clients file, they will ensure they are in place promptly. Further to this, the individual will ensure that where a need for on-going referral to another specialist is required (e.g. DOLs,
Safeguarding, SALT, OT, CHIT, Community LD specialist Team), that this is completelypromptly, with the outcome of any referrals being included in the CHC assessment asdeemed appropriate.
The post holder is to act as an advocate for the vulnerable, challenging poor practice and
discriminatory attitudes and behaviour relating to their care. This will include bothCHC Senior Nurse Assessor Band 7 challenging the situation at the time, and also reporting it to an appropriate person or authority as necessary. This is not exclusive to the client being assessed.
Case load management
Duty
Managing small team of CHC assessors timely work planning, KPI, performancemanagement
Escalate issues with performance to their senior
Support juniors when undertaking challenging assessments, provide clinical supervision and leadership
Focused on quality and CG and ensure it is embedded in the day to day practice of the team
Job description
Job responsibilities
Please refer to the Job Description for full details.
The post holder will ensure that all care plans are in place which are up to date and support the clients current care needs. They will also ensure there is a regular review process in place for the care plans and where these have not been updated or are omitted from the clients file, they will ensure they are in place promptly. Further to this, the individual will ensure that where a need for on-going referral to another specialist is required (e.g. DOLs,
Safeguarding, SALT, OT, CHIT, Community LD specialist Team), that this is completelypromptly, with the outcome of any referrals being included in the CHC assessment asdeemed appropriate.
The post holder is to act as an advocate for the vulnerable, challenging poor practice and
discriminatory attitudes and behaviour relating to their care. This will include bothCHC Senior Nurse Assessor Band 7 challenging the situation at the time, and also reporting it to an appropriate person or authority as necessary. This is not exclusive to the client being assessed.
Case load management
Duty
Managing small team of CHC assessors timely work planning, KPI, performancemanagement
Escalate issues with performance to their senior
Support juniors when undertaking challenging assessments, provide clinical supervision and leadership
Focused on quality and CG and ensure it is embedded in the day to day practice of the team
Person Specification
Education /Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Registered Health Professional - Current & relevant NMC registration
- 1st Level Registered Nurse
Knowledge and Experience
Essential
- Significant experience of complex case management
- Experience of reporting clinical and non- clinical accidents and incidences promptly and when requested to co-operate with any investigation undertaken
- Excellent knowledge and practical experience of the Continuing Healthcare Framework
- Relevant nursing experience gained in a complex, multi-disciplinary environment
Skills and Abilities
Essential
- To interpret and collate complex information for writing of comprehensive reports to be understood and read by both health and social care professionals and the layperson
- Experience of creating and presenting client information to a varied group of internal and external stakeholders
- The ability to communicate sensitive and complex decisions to clients, families and other professionals, providing explicit examples to aid understanding
Other
Essential
- Ability to challenge and support others appropriately and assertively
- Excellent interpersonal and negotiation skills with an ability to adopt several ways to influence diverse parties.
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion
Person Specification
Education /Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
- Registered Health Professional - Current & relevant NMC registration
- 1st Level Registered Nurse
Knowledge and Experience
Essential
- Significant experience of complex case management
- Experience of reporting clinical and non- clinical accidents and incidences promptly and when requested to co-operate with any investigation undertaken
- Excellent knowledge and practical experience of the Continuing Healthcare Framework
- Relevant nursing experience gained in a complex, multi-disciplinary environment
Skills and Abilities
Essential
- To interpret and collate complex information for writing of comprehensive reports to be understood and read by both health and social care professionals and the layperson
- Experience of creating and presenting client information to a varied group of internal and external stakeholders
- The ability to communicate sensitive and complex decisions to clients, families and other professionals, providing explicit examples to aid understanding
Other
Essential
- Ability to challenge and support others appropriately and assertively
- Excellent interpersonal and negotiation skills with an ability to adopt several ways to influence diverse parties.
- Demonstrate commitment and role model behaviours and actions that support equality, diversity, belonging and inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).