Job summary
Are you passionate about making a difference for local communities in South West London? If you are organised, motivated, and ready to make an impact, this is an exciting opportunity to start your career in a dynamic, creative, and supportive team in South West London.This is a great opportunity to develop your skills, gain hands-on experience, learn from different specialists in community engagement and communications and build the foundation of your career. As part of your apprenticeship, you will also undertake associated training.
Main duties of the job
As an Apprentice in the Engagement and Communications team, you will support work that helps influence health policy impacting 1.5 million residents across South West London. You will work to document and evidence engagement taking place with communities, particularly those who face health inequalities and work to ensure their voices are heard and acted upon. You'll also support with creating engaging content to use across our communications channels.
About us
NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth. Each ICS consists of two statutory elements:
o an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care serviceso an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area. ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):o to improve outcomes in population health and healthcare;o tackle inequalities in outcomes, experience and access;o enhance productivity and value for money and;o help the NHS support broader social and economic development. NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.
Job description
Job responsibilities
Please refer to Job Description for full details
Duties and Responsibilities:
The post holder will support with a broad range of engagement and communications activities to support the ICB to achieve our four core aims by delivering resident engagement programme.
The post holder will have a good understanding of local communities across South West London, including the challenges and issues they face, with a focus on health inequalities.Support with the delivery of robust resident engagement to enable service planning and transformation to put resident voice at the heart of decision making and support the team to ensure there is compliance with the Health and Care Act 2022.Support with the delivery of a range of involvement and communication channels to support your Place(s) diverse communities.Work with the team in running the infrastructure that supports engagement for your Place(s) and the routine and easy delivery of priority engagement requests. Support with mechanisms to represent the views of our diverse communities, with a particular focus on those experiencing health inequalities.Support the delivery of engagement for your Place(s) to inform the annual refresh of the Joint Forward Plan and Integrated Care Partnership strategy.
Job description
Job responsibilities
Please refer to Job Description for full details
Duties and Responsibilities:
The post holder will support with a broad range of engagement and communications activities to support the ICB to achieve our four core aims by delivering resident engagement programme.
The post holder will have a good understanding of local communities across South West London, including the challenges and issues they face, with a focus on health inequalities.Support with the delivery of robust resident engagement to enable service planning and transformation to put resident voice at the heart of decision making and support the team to ensure there is compliance with the Health and Care Act 2022.Support with the delivery of a range of involvement and communication channels to support your Place(s) diverse communities.Work with the team in running the infrastructure that supports engagement for your Place(s) and the routine and easy delivery of priority engagement requests. Support with mechanisms to represent the views of our diverse communities, with a particular focus on those experiencing health inequalities.Support the delivery of engagement for your Place(s) to inform the annual refresh of the Joint Forward Plan and Integrated Care Partnership strategy.
Person Specification
Education / Qualifications
Essential
- Knowledge of administrative processes and software
Knowledge and Experience
Essential
- Knowledge of South West london communities, team working and project specific environments
Prioritisation
Essential
- Ability to order and prioritise tasks and activities based on their relevance and urgency.
Team working skills
Essential
- Ability to work in a team, communication, collaboration
NHS Values
Essential
- Demonstrates commitment to NHS and ICB values and behaviours
Person Specification
Education / Qualifications
Essential
- Knowledge of administrative processes and software
Knowledge and Experience
Essential
- Knowledge of South West london communities, team working and project specific environments
Prioritisation
Essential
- Ability to order and prioritise tasks and activities based on their relevance and urgency.
Team working skills
Essential
- Ability to work in a team, communication, collaboration
NHS Values
Essential
- Demonstrates commitment to NHS and ICB values and behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.