Job summary
An exciting opportunity has arisen for an Invoice Validator to work in Croydon's Continuing Healthcare (CHC) multi-disciplinary team based in Croydon's town centre, co-located with the Local Authority.
The CHC multi-disciplinary team, comprises of Invoice Validation, Finance, Business Intelligence and Contracting, as well as the wider CHC Clinical, Administrative and Placement teams. As Invoice Validator you will have responsibility for validating and coding invoices on the Oracle SBS financial system, and accurately recording invoice details on the Continuing Healthcare Broad Care database.
You will be assigned your own portfolio of CHC providers with whom you will have regular contact, and you will have responsibility for reviewing Funded Nursing Care (FNC) charges and resolving any invoicing queries.
Full training will be provided in the use of the Oracle SBS (the national financial system for ICB's), Croydon ICB's Broad Care data base for CHC patients, and in Excel. Training on the National Framework for CHC will be provided to help you to understand how the role fits into the wider Health and Social Care economy.
If you're highly numerate, have a good eye for detail and strong data entry skills, with excellent written and verbal communication skills, we look forward to receiving your application.
Main duties of the job
To review, crosscheck systems to and validate data from external sources in support of patient records and invoices received to ensure database integrity and quality
o To deliver an effective and competent level of CHC system analysis to ensure comprehensive validation of patient records. To manage and update patient records accurately and ensure the patient pathway is accurately recorded
o To prepare reports to senior management teams on the validity of activity with contracts, patient records and invoices
o Use and update bespoke databases and checking procedures to ensure that information is up to date and accurate. This includes patient validations.
o Monitor the team's e-mail account(s) and file any data received and action queries as appropriate and within agreed timetable
About us
NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.
Each ICS consists of two statutory elements:
- an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
- an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.
ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):
- to improve outcomes in population health and healthcare;
- tackle inequalities in outcomes, experience and access;
- enhance productivity and value for money and;
- help the NHS support broader social and economic development.
NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.
Job description
Job responsibilities
For further details please refer to the attached job description and person specification.
When completing the supporting statement please provide examples or evidence of how you meet each criteria.
In addition, the following responsibilities are to provide administration support and advice to the teams by:
Undertaking administrative duties such as photocopying, faxing and linking e-files as appropriate
Check the patient record against eligibility documents, letters, emails, minutes and reports when required
Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
Organising and planning events as necessary supporting information material.
Supporting teams in project management and participating in department events.
Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
Working with all team members in the collection of information for performance reporting on relevant team projects
Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
Supplying the relevant information required for service and financial management, supporting the head of department and teams by maintaining control schedules Running and collating reports which may include reports to the Board and senior management as required. Job Title Date Page 4 of 8
Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
To facilitate flexible working, although this is the post holders primary role, s/he may be required to undertake work in another role or team, commensurate with the grade of this post, in order to utilize the post holders experience and skills and maximize the efficiency of the organisation.
The post holder will need to work in a coordinated and joined up way with colleagues across the CHC Clinical and MDT Teams function to ensure effective service delivery
Job description
Job responsibilities
For further details please refer to the attached job description and person specification.
When completing the supporting statement please provide examples or evidence of how you meet each criteria.
In addition, the following responsibilities are to provide administration support and advice to the teams by:
Undertaking administrative duties such as photocopying, faxing and linking e-files as appropriate
Check the patient record against eligibility documents, letters, emails, minutes and reports when required
Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
Organising and planning events as necessary supporting information material.
Supporting teams in project management and participating in department events.
Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
Working with all team members in the collection of information for performance reporting on relevant team projects
Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
Supplying the relevant information required for service and financial management, supporting the head of department and teams by maintaining control schedules Running and collating reports which may include reports to the Board and senior management as required. Job Title Date Page 4 of 8
Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
To facilitate flexible working, although this is the post holders primary role, s/he may be required to undertake work in another role or team, commensurate with the grade of this post, in order to utilize the post holders experience and skills and maximize the efficiency of the organisation.
The post holder will need to work in a coordinated and joined up way with colleagues across the CHC Clinical and MDT Teams function to ensure effective service delivery
Person Specification
Education / Qualifications
Essential
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge and Experience
Essential
- Significant administrative/ secretarial experience including initiating and maintaining office systems.
- Demonstrable experience in dealing with the senior management and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Power Point and Access.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS issues
Skills and Abilities
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff, customers and service users
- Effective team working
- Problem solving skills
- Ability to work without supervision. Able to work on own initiative within clearly communicated boundaries, organising and prioritising own and others workloads to changing and often tight deadlines
Person Specification
Education / Qualifications
Essential
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge and Experience
Essential
- Significant administrative/ secretarial experience including initiating and maintaining office systems.
- Demonstrable experience in dealing with the senior management and dealing with sensitive and confidential information.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Power Point and Access.
- Understanding of Confidentiality and Data Protection Act.
- Knowledge of NHS issues
Skills and Abilities
Essential
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff, customers and service users
- Effective team working
- Problem solving skills
- Ability to work without supervision. Able to work on own initiative within clearly communicated boundaries, organising and prioritising own and others workloads to changing and often tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.