Communications and Engagement Assistant x 2

Job summary

NB: Please note that this vacancy is to cover 2 WTE posts across multiple boroughs:

Bromley/Lewisham - Full time

Lambeth/Southwark - Full time

The NHS touches all our lives like no other organisation does, and ICBs (Integrated Care Boards) have a major role to play in supporting the NHS. Our mission in south east London is to help the populations of our six vibrant and diverse boroughs live the healthiest possible lives. Communications and engagement are enabling functions that support the successful delivery of proactive, personalised, and integrated care.

We are looking for a talented communication and engagement officer to support our everyday work - to ensure we communicate and engage with south east London residents in a timely, accessible and meaningful manner; to inform our population, seek and get their views so our services best meet their needs and foster positive patient experience and health outcomes.

If you are a team player, dynamic, with attention to detail and good organisation skills, a genuine champion of communication and engagement and passionate about healthcare for all, this is a great opportunity for professional growth and to make a significant contribution to the work that we do. We would like to hear from you.

Main duties of the job

The communications and engagement officer will play a proactive role in supporting your respective borough communication and engagement manager and head of communications and engagement, to ensure effective delivery of borough-wide communications, engagement and involvement with patients, the public, community groups, their representatives, Healthwatch, Primary Care Networks (PCNs), Local Care Partnerships (LCPs), Integrated Care Board staff and other stakeholders. You will provide support in all areas of communications and engagement, working as part of a wider team.

About us

The South East London ICB is the NHS management unit of the ICS. It is accountable both to NHS England and to the South East London Integrated Care Partnership (ICP). The ICS exists to deliver four core purposes:

• Improve outcomes in South East London population health and health and care services
• Tackle inequalities in outcomes, experience and access suffered by the residents of South East London
• Enhance productivity and value for money in the in the use of health and care resources in South East London
• Help the NHS support broader social and economic development in South East London

The ICS is not an intermediate management tier and fundamental to the operating model of the ICS are three fundamental principles:

• Partnership: We are a partnership of sovereign bodies coming together to achieve something greater than the sum of the partners. All partners have a voice and all partners have responsibility.
• Subsidiarity: We work on the basis of subsidiarity. This means issues and decisions should be dealt at the most local level consistent with their effective resolution.
• Accountability: We value both supporting each other and being held to account by each other and our wider partners.