Job summary
******PREVIOUS APPLICANTS NEED NOT APPLY*******
Digital technology is transforming how patients and health professionals interact. As a result, the NHS in England is supporting primary care to move towards a digital first approach, where patients can easily access the advice, support and treatment they need using digital and online tools. These tools need to be integrated to provide a streamlined experience for patients, and quickly and easily direct them to the right digital or in-person service.
The postholder will have an important role in providing support to primary care providers in the implementation of the Digital First Programme, delivering transformational change leading to better outcomes for patients.
The postholder will work primarily within their borough (Greenwich) as an integrated part of the primary care teams. However, they will also work together across the Collaborative sharing expertise and knowledge cross-borough as is required.
The postholder will also contribute to planning for continuous reduction in health and wellbeing inequalities across all boroughs of the CCG in collaboration with the wider system
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Main duties of the job
This role is a key part of the Digital First programme hosted by South East London ICB
The postholder will have an important role in providing support to primary care providers in the implementation of the Digital First Programme, delivering transformational change leading to better outcomes for patients.
The postholder will work primarily within their borough (Greenwich) as an integrated part of the primary care teams. However, they will also work together across the Collaborative sharing expertise and knowledge cross-borough as is required.
The postholder will also contribute to planning for continuous reduction in health and wellbeing inequalities across all boroughs of the CCG in collaboration with the wider system.
About us
The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Greenwich - our Places.Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy's and St Thomas' Hospital NHS Foundation Trust, King's College Hospital NHS Foundation Trust, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health Foundation Trust and Oxleas NHSFoundation. Importantly, the ICS seeks to be connected to the communities we serve (circa 1.92m residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of Englandand nationally for some services. Our vision for the ICS is a highly performing, sustainable system that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience.
Job description
Job responsibilities
- Duties and Responsibilities
- Provide quality project management to support the delivery of Digital First activities with a level of technical expertise that aligns with the ambitions of the Digital First Programme.
- Responsible for building and managing mobilisation plans ensuring outcomes are met within the agreed
- Provide relevant and timely specialist advice and guidance on own portfolio of projects/function.
- Responsible for operational performance at the practice level ensuring data is timely, accurate and
- Contribute to performance improvement, taking a lead for identified areas where agreed.
- Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where
- Act as the liaison with local stakeholders to better understand what their needs are and support the capture and sharing of good practice, ideas and activities that increase
- Supports practice level engagement and actively seeks feedback which will inform decision-making.
- Tracks and mitigates programme/ project level risks and issues, establishing formal escalation channels and exercising usage where
- Identify interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary and proposes changes to reduce the impact on other
- Leads on service transformational development for a specialist area, developing and implementing policy for that service area of change, proposes changes in conjunction with working groups which have wider implications/develops service wide performance where
- Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with identified boroughs in SEL.
- Take a lead in the coordination and providing training & development as required related to the digital first programme to wide stakeholders who are affected by the proposed change.
- Work with members of the primary care team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
- Management of a risk and issues tracking mechanism and its proactive resolution and escalation processes
- Carries out other duties as may be reasonably
Job description
Job responsibilities
- Duties and Responsibilities
- Provide quality project management to support the delivery of Digital First activities with a level of technical expertise that aligns with the ambitions of the Digital First Programme.
- Responsible for building and managing mobilisation plans ensuring outcomes are met within the agreed
- Provide relevant and timely specialist advice and guidance on own portfolio of projects/function.
- Responsible for operational performance at the practice level ensuring data is timely, accurate and
- Contribute to performance improvement, taking a lead for identified areas where agreed.
- Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where
- Act as the liaison with local stakeholders to better understand what their needs are and support the capture and sharing of good practice, ideas and activities that increase
- Supports practice level engagement and actively seeks feedback which will inform decision-making.
- Tracks and mitigates programme/ project level risks and issues, establishing formal escalation channels and exercising usage where
- Identify interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary and proposes changes to reduce the impact on other
- Leads on service transformational development for a specialist area, developing and implementing policy for that service area of change, proposes changes in conjunction with working groups which have wider implications/develops service wide performance where
- Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with identified boroughs in SEL.
- Take a lead in the coordination and providing training & development as required related to the digital first programme to wide stakeholders who are affected by the proposed change.
- Work with members of the primary care team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
- Management of a risk and issues tracking mechanism and its proactive resolution and escalation processes
- Carries out other duties as may be reasonably
Person Specification
Experience
Essential
- Experience of working in Health-care settings and specifically in primary care
- Experience of developing and implementing new ways of working such as remote monitoring
- Experience of identifying, appraising and procuring digital platforms that can support patients and partners across the system
- Significant practical experience of using digital systems including, but not limited to, EMIS, Apex Edenbridge and Ardens
- Good project management skills with the ability to work on multiple projects at the same time
- Understanding of NHSE Digital First Program
Communication Skills
Essential
- Strong communication skills and evidence of building effective working relationships.
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Person Specification
Experience
Essential
- Experience of working in Health-care settings and specifically in primary care
- Experience of developing and implementing new ways of working such as remote monitoring
- Experience of identifying, appraising and procuring digital platforms that can support patients and partners across the system
- Significant practical experience of using digital systems including, but not limited to, EMIS, Apex Edenbridge and Ardens
- Good project management skills with the ability to work on multiple projects at the same time
- Understanding of NHSE Digital First Program
Communication Skills
Essential
- Strong communication skills and evidence of building effective working relationships.
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
