Job summary
We have an exciting opportunity to join the South East London Integrated Care Board (SEL ICB) within the Primary Care Digital Service Delivery Team as the Head of Digital Transformation (Primary Care). The postholder will be responsible for managing the teams and programme for primary care digital transformation and digitalising adult social care. This includes projects for the SEL ICB to deliver the Primary Care Access Recover Plan as set out by NHS England: https://www.england.nhs.uk/publication/delivery-plan-for-recovering-access-to-primary-care/ focusing on digital transformation and delivery for primary care services. Alongside delivering the aims and objectives for South East London care providers as set out here: Supporting social care providers to go digital | Digitising Social Care
The post will be a hybrid working arrangement predominantly from home with the Directorate office day(s) in the Tooley Street offices in London Bridge.
Main duties of the job
The postholder must have strong leadership and management skills and experience to be able to translate national policy into project delivery with measurable outcomes that demonstrate improvement. You will need to ensure the onward evolution of Primary Care digital transformation programmes supporting borough level digital strategies by promoting innovation and supporting operational excellence across different organisations and programmes. This will include ensuring sustainability and change management to ensure long term embedded change for GP practices and patients.
The postholder will have an agile approach to programme delivery with good problem-solving skills, working collaboratively with the six SEL boroughs to lead a small team delivering and co-ordinating complex projects across multiple GP Practices within SEL, aligning to local, regional and National strategies.
The postholder will also need a background of effective change management, particularly for overseeing the digitising social care programme, ensuring deliver of national and locally set targets for the projects and ensuring benefits realisation. They will be responsible for building effective working relationships with NHS borough colleagues and Local Authority colleagues and other stakeholders to determine project objectives and strategic delivery. There is responsibility for budget management and all programme reporting within the ICB and externally to accountable partners.
About us
The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Greenwich - our Places.
Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy's and St Thomas' Hospital NHS FT, King's College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT.
Our vision for the ICS is a highly performing, sustainable system that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience.
Our ICS is a 'system of systems' and the Integrated Care Board (ICB) that supports it will work with partners that come together as Collaboratives for acute physical and mental health care; and as Local Care Partnerships (LCPs) that provide multi-agency leadership to the development and delivery of borough focused care. The ICB will relate to and work with residents and the bodies that serve them at neighbourhood, borough and south east London wide levels.
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the responsibilities of the role.
Job description
Job responsibilities
Please see the attached job description and person specification for full details of the responsibilities of the role.
Person Specification
Education / Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- A recognised project and programme methodology qualification e.g. AGILE or equivalent experience in Programme Management
Experience & Knowledge
Essential
- Experience of managing the delivery and process improvement via digital transformation programmes within NHS organisations
- Considerable experience in the design and delivery of organisation wide change management programmes including strategic thinking, planning and analysis skills with the ability to develop creative solutions
- Experience and understanding of performance and change management, business planning, budget setting and contracting and procurement processes, in a health setting
- Experience of leading teams
Desirable
- Experience and understanding of delivering digital transformation projects in a community health setting such as Care home and Domiciliary care
Skills and Abilities
Essential
- The ability to work in partnership with lead clinicians and health care professionals within and outside the ICB and a partnership approach to working across organisations.
- The ability to analyse complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- Takes the lead in stakeholder relationships, information and influencing key stakeholders to ensure programmes are delivered in the most cost effective and efficient way.
- Experience of challenging and influencing established beliefs and behaviour to deliver major change when there is no direct line of command or control, or where there is significant resistance to change.
Other
Essential
- Strong leadership influencing, negotiating and interpersonal skills
- A collaborative management style, which recognises and values personal contributions and agenda and encourages team working
Person Specification
Education / Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- A recognised project and programme methodology qualification e.g. AGILE or equivalent experience in Programme Management
Experience & Knowledge
Essential
- Experience of managing the delivery and process improvement via digital transformation programmes within NHS organisations
- Considerable experience in the design and delivery of organisation wide change management programmes including strategic thinking, planning and analysis skills with the ability to develop creative solutions
- Experience and understanding of performance and change management, business planning, budget setting and contracting and procurement processes, in a health setting
- Experience of leading teams
Desirable
- Experience and understanding of delivering digital transformation projects in a community health setting such as Care home and Domiciliary care
Skills and Abilities
Essential
- The ability to work in partnership with lead clinicians and health care professionals within and outside the ICB and a partnership approach to working across organisations.
- The ability to analyse complex issues, to think and plan to achieve both tactical and strategic objectives, and to exercise sound judgement in the face of conflicting pressures.
- Takes the lead in stakeholder relationships, information and influencing key stakeholders to ensure programmes are delivered in the most cost effective and efficient way.
- Experience of challenging and influencing established beliefs and behaviour to deliver major change when there is no direct line of command or control, or where there is significant resistance to change.
Other
Essential
- Strong leadership influencing, negotiating and interpersonal skills
- A collaborative management style, which recognises and values personal contributions and agenda and encourages team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
