Job summary
Fixed term / Secondment
There is a requirement for Integrated Care systems (ICS) to develop and maintain a Dynamic Support Register (DSR). This is to identify people with a learning disability, autism or both who display, or are at risk of developing, behaviour that challenges, and/or mental health conditions who were most likely to be at risk of admission. The DSR Administrator will be expected to be a local champion for autistic people & people with a learning disability (PWLD).
The SEL DSR Administrator role aims to support the borough DSR Leads and local commissioners to ensure the secretariat and administrative functions of the DSR process are well supported. The post holder will also be assisting the SEL Dynamic Support Register (DSR) Improvement Manager in their role to support local areas to deliver the new NHS England DSR policy.
The post holder will be good at working autonomously and in a team, showing high levels of self-motivation. The ideal candidate must also be able prioritise all work and adhere to tight deadlines, managing completing priorities. They will also have a track record of succeeding managing competing priorities, engaging and collaborating with a range of stakeholders.
Interviews are scheduled to take place on week commencing 10th July virtually via Microsoft Teams.
Main duties of the job
The key role for the post holder will be to provide high quality and comprehensive administrative and secretariat support to the local leads, by managing regular data collection processes to provide accurate and timely data the Dynamic Support Registers. In addition to that they will have the remit of leading the secretariat function of local DSR meetings, and providing relevant data for the Professional Meetings, LAEPs and or C(E)TRs.
The post holder will achieve this by working as an integrated member of the LDA Programme team working across various settings with a variety of stakeholders. The post holder will provide administrative support seeking information and data from key stakeholders working in conjunction with program leads in ICS and other professionals working across the health and social care landscape. The successful candidate must always show empathy when handling sensitive cases and offer pragmatic support as required. The ideal candidate must be able prioritise all work and adhere to tight deadlines.
About us
The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark - our Places.
Our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy's and St Thomas' Hospital NHS FT, King's College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT. Importantly, the ICS seeks to be connected to the communities we serve (circa 1.92m residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of England and nationally for some services.
Our vision for the ICS is a highly performing, sustainable system that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience. As a new organisation we have developed a system development plan https://www.ourhealthiersel.nhs.uk/SDP-8-November-2021.pdf that outlines the way in which we seek to operate and the steps we will take to realise the full potential of our partnership.
Job description
Job responsibilities
Please see attached JD for further details
- Support local Dynamic Support Register (DSR) Leads and commissioners to deliver, maintain and improve the local all age DSRs striving to achieve same high standard across the respective ICB.
- Lead the maintenance of master data sets by liaising with relevant stakeholders, ensuring:
- Accurate, timely, meaningful, and robust quality data is consistently achieved to a high standard.
- Provide secretariat support to local DSR meetings, which include:
- Organising dates and attendees sending meeting invites.
- Booking rooms.
- Support the preparation and coordination agendas, papers, rooms, and facilities.
- Take comprehensive notes.
- Chase updates for meeting actions aligned with deadlines
- Support local leads with management of DSR referrals.
- Establish and maintain filing systems to ensure that all information, records, minutes and any other correspondence is maintained confidentially.
- Supporting the SEL DSR Improvement Manager team, and local leads with admin function for activities including planning, progress monitoring, risk and issue management.
- Support the senior team members to respond to and manage requests for ad hoc reports and data.
Job description
Job responsibilities
Please see attached JD for further details
- Support local Dynamic Support Register (DSR) Leads and commissioners to deliver, maintain and improve the local all age DSRs striving to achieve same high standard across the respective ICB.
- Lead the maintenance of master data sets by liaising with relevant stakeholders, ensuring:
- Accurate, timely, meaningful, and robust quality data is consistently achieved to a high standard.
- Provide secretariat support to local DSR meetings, which include:
- Organising dates and attendees sending meeting invites.
- Booking rooms.
- Support the preparation and coordination agendas, papers, rooms, and facilities.
- Take comprehensive notes.
- Chase updates for meeting actions aligned with deadlines
- Support local leads with management of DSR referrals.
- Establish and maintain filing systems to ensure that all information, records, minutes and any other correspondence is maintained confidentially.
- Supporting the SEL DSR Improvement Manager team, and local leads with admin function for activities including planning, progress monitoring, risk and issue management.
- Support the senior team members to respond to and manage requests for ad hoc reports and data.
Person Specification
Education / Qualifications
Essential
- Thorough knowledge of administrative procedures, including specialist software packages acquired through experience or formal training to diploma level.
- Evidence of continued professional development
Experience & Knowledge
Essential
- Experience of team working
- Experience of providing excellent customer service in a public sector environment.
- Experience of issue management in a sensitive public sector type environment.
- Experience of working with clinical leads or managers in a relevant health or care setting.
- Experience of effective delivery within a business planning and/or office context with an understanding of administrative processes and procedures
Skills and Abilities
Essential
- Ability to write clear clearly and precisely
- Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
- Numerate and able to understand complex financial issues. combined with deep analytical skills.
- Ability to prioritise tasks, seeking guidance as required.
- Ability to work autonomously while able to deal with an ambiguous and changing environment
- Ability to develop and interrogate databases and information systems
Person Specification
Education / Qualifications
Essential
- Thorough knowledge of administrative procedures, including specialist software packages acquired through experience or formal training to diploma level.
- Evidence of continued professional development
Experience & Knowledge
Essential
- Experience of team working
- Experience of providing excellent customer service in a public sector environment.
- Experience of issue management in a sensitive public sector type environment.
- Experience of working with clinical leads or managers in a relevant health or care setting.
- Experience of effective delivery within a business planning and/or office context with an understanding of administrative processes and procedures
Skills and Abilities
Essential
- Ability to write clear clearly and precisely
- Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
- Numerate and able to understand complex financial issues. combined with deep analytical skills.
- Ability to prioritise tasks, seeking guidance as required.
- Ability to work autonomously while able to deal with an ambiguous and changing environment
- Ability to develop and interrogate databases and information systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
