Job summary
Our NHS Trusts, local councils and other healthcare partners
have longstanding accolades in pioneering new treatments and technology
innovation, but they still need to tackle a digital deficit. Collaboratively we
have set out our digital and data strategy which defines the opportunities and
articulates where, collectively, we can make the most difference for our
population, our patients and our workforce. Digitally enabled services must be
accessible and available to our entire population, and we will invest in
achieving digital access for all.
To deliver our Strategy successfully, we will need to change our ways of working to realise the benefits of being unified as a system, by exploiting and building upon collaboration opportunities already existent within the ICS. As a system, we will continue to build our digital maturity in line with the NHS England What Good Looks Like Framework.
Our strategy centres around 3 core objectives:
Digitise our providers to reach the Minimum Digital Foundations requirements and establish a core level of digitisation across our system.
Connect our care setting using digital, data and technology and improve citizen experience.
Transform our data foundations to provide the insights required to transform our system and better meet the needs of our population.
Main duties of the job
To support
this programme, we require a skilled, motivated, and enthusiastic Head of
Digital Delivery to work in a dynamic team within the ICB and among our ICS
partners who use an agile approach to the design of digital services and its
interface with wider care settings. In doing so, this will ensure that citizens
have access to the convenience of a responsive digital experience supported by
new models of care, and clinical teams that can triage and deliver care using
digital technology.
The post holder will lead the development and delivery of our digital
programme which consists of multiple portfolios delivered both at
organisational and ICS levels. The programme is significant in its size,
complexity and, most importantly, the outcomes it will provide to improve the
experience of NHS services and their delivery among citizens, patients, and the
workforce. The post holder will work within a varied and comprehensive team of
clinicians, programme and project managers, and technical specialists.
The post is formally based in Reading, and we offer the flexibility of
remote working.
For an informal discussion about the role, please contact Andy Ferrari on
07786 020 467.
About us
The Buckinghamshire, Oxfordshire and Berkshire West Integrated Care System (ICS) joins up organisations across the NHS, local councils and other health and care partners to enable the integration of care, which will help us to meet our aims of driving prevention, improving quality of care, becoming more efficient and tackling health inequalities. We are a collaboration comprising of:
- an Integrated Care Board (ICB),
- three acute/integrated hospital trusts,
- two mental trusts,
- an ambulance trust,
- 157 general practices, and
- five district councils.
Collectively we have set out our Digital and Data Strategy to guide our digital, data and technology ambitions across the Buckinghamshire, Oxfordshire and Berkshire West (BOB) ICS for the next three years. It will deliver our vision to improve the lives and experiences of those accessing and working in our ICS, through building collective digital and data maturity across our partners and providers.
We serve a growing population of nearly 1.8 million people, covering an increasing ageing population, areas of deprivation, and a significant proportion of people living with one or more long-term health conditions. Whilst demand and need will pose long-term challenges for our system, we are uniquely positioned to tackle them.
Job description
Job responsibilities
Through the leadership of their teams and as a collaborative leader
within the wider ICS, the post holder and their teams will work alongside
colleagues within commissioning, clinical and transformation teams to develop
blueprints and to deliver benefits and the associated outcomes to drive the
transformational change in the way our NHS services are access and delivered.
Working with stakeholders within various settings across the ICS, and
stakeholders from other organisations, the post holder will co-develop the
programme to deliver digital technology and the associated transformation
across the health system in BOB. The post holder will lead and work
collaboratively with ICS clinical and digital colleagues to jointly drive to
deliver digitally enabled transformation that will truly empower the NHS
workforce and citizens to radically improve the way care is accessed and
provided.
The Head of Digital Delivery will be a leader within the health system,
with an extensive programme and digital innovation track record. The post
holder will collaboratively lead the digital programme and will support
mobilisation teams who to assure and support the key transformation
deliverables. In addition, they will manage (through matrix working) a team
aligned to the system and will ensure appropriate links are made to other
programmes and enablers.
Job description
Job responsibilities
Through the leadership of their teams and as a collaborative leader
within the wider ICS, the post holder and their teams will work alongside
colleagues within commissioning, clinical and transformation teams to develop
blueprints and to deliver benefits and the associated outcomes to drive the
transformational change in the way our NHS services are access and delivered.
Working with stakeholders within various settings across the ICS, and
stakeholders from other organisations, the post holder will co-develop the
programme to deliver digital technology and the associated transformation
across the health system in BOB. The post holder will lead and work
collaboratively with ICS clinical and digital colleagues to jointly drive to
deliver digitally enabled transformation that will truly empower the NHS
workforce and citizens to radically improve the way care is accessed and
provided.
The Head of Digital Delivery will be a leader within the health system,
with an extensive programme and digital innovation track record. The post
holder will collaboratively lead the digital programme and will support
mobilisation teams who to assure and support the key transformation
deliverables. In addition, they will manage (through matrix working) a team
aligned to the system and will ensure appropriate links are made to other
programmes and enablers.
Person Specification
Qualifications
Essential
- Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band
- / level in specialist area.
- To have one or more of the below project management qualifications or equivalent level of experience:
-
- Managing Successful Programmes Practitioner. PRINCE2 Practitioner.
- Managing Successful Programmes Advanced Practitioner.
- Agile Practitioner.
- P3O Practitioner.
- APM Registered Project Professional.
- Major Projects Leadership Academy.
Desirable
- Additional management qualification or specialist qualification at post graduate or equivalent level of experience.
- Evidence of continuing professional development relevant to role.
- Member of relevant professional body.
Experience
Essential
- Extensive experience of leading change projects and wider programmes of work.
- Proven experience of managing programmes and delivering them within agreed timescales and budgets.
- Experience of delivering complex programmes.
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this.
- Must understand the relationship between the Department of Health and Social Care and individual provider and commissioning organisations.
- Experience of interpreting national policy and implementing this through programmes of work.
- Previous experience of managing budgets for complex programmes of work, including budget setting and monitoring.
- Experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders.
Skills and Abilities
Essential
- Ability to provide and receive highly complex, sensitive and contentious information where there may be significant challenge.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Ability to draw complex qualitative and quantitative information from a range of sources and present it in a clear and concise way.
- Ability to negotiate on difficult and contentious issues including performance and change.
- Ability to effectively plan and think strategically and analyse and resolve problems in a multi-disciplinary environment.
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment.
- Good working knowledge of Microsoft Office suite and Advanced keyboard skills.
Interpersonal Skills
Essential
- Excellent stakeholder management skills.
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
- Strong ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
Person Specification
Qualifications
Essential
- Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band
- / level in specialist area.
- To have one or more of the below project management qualifications or equivalent level of experience:
-
- Managing Successful Programmes Practitioner. PRINCE2 Practitioner.
- Managing Successful Programmes Advanced Practitioner.
- Agile Practitioner.
- P3O Practitioner.
- APM Registered Project Professional.
- Major Projects Leadership Academy.
Desirable
- Additional management qualification or specialist qualification at post graduate or equivalent level of experience.
- Evidence of continuing professional development relevant to role.
- Member of relevant professional body.
Experience
Essential
- Extensive experience of leading change projects and wider programmes of work.
- Proven experience of managing programmes and delivering them within agreed timescales and budgets.
- Experience of delivering complex programmes.
- Must understand the background to and aims of current healthcare policy and appreciate the implications of this.
- Must understand the relationship between the Department of Health and Social Care and individual provider and commissioning organisations.
- Experience of interpreting national policy and implementing this through programmes of work.
- Previous experience of managing budgets for complex programmes of work, including budget setting and monitoring.
- Experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders.
Skills and Abilities
Essential
- Ability to provide and receive highly complex, sensitive and contentious information where there may be significant challenge.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Ability to draw complex qualitative and quantitative information from a range of sources and present it in a clear and concise way.
- Ability to negotiate on difficult and contentious issues including performance and change.
- Ability to effectively plan and think strategically and analyse and resolve problems in a multi-disciplinary environment.
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment.
- Good working knowledge of Microsoft Office suite and Advanced keyboard skills.
Interpersonal Skills
Essential
- Excellent stakeholder management skills.
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
- Strong ability to build relations with internal and external partners which are critical in securing the strategic objectives of the business.
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
