Job summary
Job
Summary
The
NHS West Yorkshire ICB, Leeds locality is seeking to recruit a highly
motivated, enthusiastic, and forward-thinking Project Support Officer (PSO).
This role will contribute to the smooth running of the Strategy and Outcomes
team by providing high quality administration and co-ordination services.
The
Project Support Officer (PSO) will be responsible for supporting senior leaders
and teams with administration and the delivery of key processes across a
portfolio of change projects.
The
post holder will arrange and organise a programme of meetings to support
several matrix teams, which will also include the monitoring of generic
inboxes, diary co-ordination, prepare agendas, amendment and formatting of
reports, data checking, and accurately logging actions and decisions for
meetings and boards.
This
exciting opportunity will include excellent in-house training, and the
postholder will get close up experience of how we deliver projects to the Trust
across several matrix teams.
Main duties of the job
Main
duties of the job
Support the effective implementation
of key projects by providing high quality administration, co-ordination and
project support to deliver priorities and improve outcomes for the population
of Leeds.
Have lead responsibility for the
design and delivery of specific administrative tasks and processes including
monitoring of generic inboxes and the organisation, management and action log
management of meetings and boards. May also act as a key point of contact.
Undertake specific tasks on behalf of
business units and matrix teams, including the organisation of meetings
involving stakeholders from across the city and production of documents, e.g.
slide decks.
Use agreed methods, approaches and
documentation to ensure a high quality and systematic approach to project
specification, planning, dependency mapping, risk management, stakeholder
management, highlight and exception reporting.
Undertake
the administration and support delivery of specific improvement methods and PHM
appro
About us
NHS
West Yorkshire ICB is responsible for improving population health and reducing
inequalities to meet the diverse health needs of its population and is part of
the West Yorkshire Health and Care Partnership which includes organisations,
local councils, health and care providers and voluntary, community and social
enterprise organisations.
We
are dedicated to fostering an inclusive workplace that values diversity,
viewing it as a key strength aligned with our mission and values. We believe
diverse ideas and backgrounds enhance creativity and improve patient outcomes.
We are committed to creating a supportive workplace where
contributions are valued, wellbeing is prioritised, and colleagues can reach
their full potential. We welcome applications from all areas of the community,
who meet the criteria for the role, regardless of their protected
characteristics.
We operate a Carer friendly working environment, encouraging
Carers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive and
enabling towards all employees and job applicants with a mental health
condition.As a Disability
Confident Employer, wecommit to shortlisting suitable
applicants who meet the essential criteria for an interview. Please inform us
of any adjustments you may require.
We reserve the right to
close this job advert early if we receive a high volume of applications.
Job description
Job responsibilities
Job
Description
Please
see the attached Job Description for further details about the main
responsibilities of this position.
Job description
Job responsibilities
Job
Description
Please
see the attached Job Description for further details about the main
responsibilities of this position.
Person Specification
Qualifications
Essential
- Educated/trained to A level/NVQ 3 or equivalent level qualification or experience
Experience
Essential
- Experience of supporting delivery of key parts of projects involving multiple partners
- Experience of working within matrix teams
- A basic knowledge of population health management
- An understanding of the importance of Equality, Diversity and Inclusion
- Experience of working in a busy office environment
- Evidence of client facing experience
- Experience of using computer hardware and Microsoft Office packages
- Experience of servicing committees and meetings
- Experience of agenda setting and minute taking/action logging
- Experience of working with directors and senior leaders
Desirable
- Experience of designing and implementing administrative processes to support effective delivery of projects
Other Criteria
Essential
- Able to work as part of a team
- Open to change and possible alternatives to doing things differently
- Credible, trustworthy and able to inspire confidence in others
- Enthusiastic about area of work and achieving results for clients
- Conscientious; able and keen to deliver best possible quality at all times
- Able to work flexibly to meet the needs of the service and ensure a customer-focussed response
- Able to travel to work across a number of sites in West Yorkshire
- Able to undertake the demands of the post, with reasonable adjustments if required
Skills and Behaviours
Essential
- Ability to work on own initiative and effectively as a team member to provide a proactive and high quality customer-focused service
- Strong interpersonal skills for effective working with colleagues
- Able to work proactively with people at all levels within the organisation and partner organisations
- Able to use agreed methodologies, process and documentation to ensure consistent and resilient support across multiple projects
- Computer literate with an ability to use the required systems/office packages
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Planned and organised approach with an ability to prioritise own workload
- Good communication skills, verbal and written
- Able to exercise independent judgement, where appropriate, and problem solve
- Able to analyse a range of facts or situations, requiring interpretation, or comparison of a range of options Plan and organise complex activities
- Responsive, solution-focussed approach to addressing issues and barriers
- Able to work flexibly to meet the needs of the business unit and matrix teams and ensure a customer-focussed response
- Good interpersonal skills
- Able to regulate behaviour when provoked
- Open and honest and acts with integrity
Person Specification
Qualifications
Essential
- Educated/trained to A level/NVQ 3 or equivalent level qualification or experience
Experience
Essential
- Experience of supporting delivery of key parts of projects involving multiple partners
- Experience of working within matrix teams
- A basic knowledge of population health management
- An understanding of the importance of Equality, Diversity and Inclusion
- Experience of working in a busy office environment
- Evidence of client facing experience
- Experience of using computer hardware and Microsoft Office packages
- Experience of servicing committees and meetings
- Experience of agenda setting and minute taking/action logging
- Experience of working with directors and senior leaders
Desirable
- Experience of designing and implementing administrative processes to support effective delivery of projects
Other Criteria
Essential
- Able to work as part of a team
- Open to change and possible alternatives to doing things differently
- Credible, trustworthy and able to inspire confidence in others
- Enthusiastic about area of work and achieving results for clients
- Conscientious; able and keen to deliver best possible quality at all times
- Able to work flexibly to meet the needs of the service and ensure a customer-focussed response
- Able to travel to work across a number of sites in West Yorkshire
- Able to undertake the demands of the post, with reasonable adjustments if required
Skills and Behaviours
Essential
- Ability to work on own initiative and effectively as a team member to provide a proactive and high quality customer-focused service
- Strong interpersonal skills for effective working with colleagues
- Able to work proactively with people at all levels within the organisation and partner organisations
- Able to use agreed methodologies, process and documentation to ensure consistent and resilient support across multiple projects
- Computer literate with an ability to use the required systems/office packages
- Attention to detail, able to work accurately, identifying errors quickly and easily
- Planned and organised approach with an ability to prioritise own workload
- Good communication skills, verbal and written
- Able to exercise independent judgement, where appropriate, and problem solve
- Able to analyse a range of facts or situations, requiring interpretation, or comparison of a range of options Plan and organise complex activities
- Responsive, solution-focussed approach to addressing issues and barriers
- Able to work flexibly to meet the needs of the business unit and matrix teams and ensure a customer-focussed response
- Good interpersonal skills
- Able to regulate behaviour when provoked
- Open and honest and acts with integrity
