Job summary
Are
you looking for an opportunity to use and develop your expertise in a quality
and patient safety focussed role in an integrated system? We are looking for a friendly and
enthusiastic colleague to join the Kirklees Place Facing Quality Team in the
role of Head of Quality. This post is
an ideal opportunity for someone with a passion for improving quality and
experience of care through integrated partnership working with colleagues
across the WY footprint as part of a consolidated WY quality team and with
system partners in Kirklees.
The
post holder will provide senior quality-related expertise and support to the
Kirklees place-based partnership, identifying and using a range of quality
metrics and intelligence to assess existing quality standards, develop new
ones, identify quality risks and support escalation and improvement where
appropriate.
We
would welcome applications from registered healthcare professionals, with a
detailed understanding of the NHS quality agenda- particularly in relation to
P
Main duties of the job
The
post holder will work autonomously with a wide variety of internal and
external partners and will have responsibility and oversight for the delivery
and reporting of diverse quality improvement and assurance initiatives to
support delivery of the Integrated Care Boards quality and safety agenda and
the operational plans within place based partnerships.
The
role will include working with a variety of health and social care providers
across place-based partnerships to ensure the quality and safety of
commissioned services. This includes working closely with senior colleagues
within the Integrated Care Board, place-based partnerships and local
authorities to support the integration of the quality agenda across health
and social care. This includes quality surveillance, assurance and
improvement, ensuring it is embedded in all elements of the commissioning cycle.
About us
NHS
West Yorkshire ICB is responsible for improving population health and reducing
inequalities to meet the diverse health needs of its population and is part of
the West Yorkshire Health and Care Partnership which includes organisations,
local councils, health and care providers and voluntary, community and social
enterprise organisations.
We
are dedicated to fostering an inclusive workplace that values diversity,
viewing it as a key strength aligned with our mission and values. We believe
diverse ideas and backgrounds enhance creativity and improve patient outcomes.
We are committed to creating a supportive workplace where
contributions are valued, wellbeing is prioritised, and colleagues can reach
their full potential. We welcome applications from all areas of the community,
who meet the criteria for the role, regardless of their protected
characteristics.
We operate a Carer friendly working environment, encouraging
Carers to self-identify themselves and offer a working Carer passport.As a Mindful Employer, we are positive and
enabling towards all employees and job applicants with a mental health
condition.As a Disability
Confident Employer, wecommit to shortlisting suitable
applicants who meet the essential criteria for an interview. Please inform us
of any adjustments you may require.
We reserve the right to
close this job advert early if we receive a high volume of applications.
Job description
Job responsibilities
Act as a point of expertise and knowledge
resource on all aspects of quality and lead portfolio specific quality
improvement work streams
To liaise with quality leads at a strategic level in provider and partnership
organisations to ensure any clinical quality issues are escalated and
resolved as appropriate
To present the professional expertise on a range of highly complex and/or
contentious information regarding the quality and safety of commissioned
services to place-based Quality and Partnership Committees, West Yorkshire
Quality Lead Meetings, West Yorkshire System Quality Group, other place based
forums, formal meetings with providers. Provide appropriate challenge in line
with quality surveillance processes, using a high level of communication and
interpersonal skills in a protentional hostile or antagonistic atmosphere.
To
present sensitive, complex or occasionally contentious information relating
to quality assurance to members of the public, voluntary sector groups and
patient groups in a mann
Job description
Job responsibilities
Act as a point of expertise and knowledge
resource on all aspects of quality and lead portfolio specific quality
improvement work streams
To liaise with quality leads at a strategic level in provider and partnership
organisations to ensure any clinical quality issues are escalated and
resolved as appropriate
To present the professional expertise on a range of highly complex and/or
contentious information regarding the quality and safety of commissioned
services to place-based Quality and Partnership Committees, West Yorkshire
Quality Lead Meetings, West Yorkshire System Quality Group, other place based
forums, formal meetings with providers. Provide appropriate challenge in line
with quality surveillance processes, using a high level of communication and
interpersonal skills in a protentional hostile or antagonistic atmosphere.
To
present sensitive, complex or occasionally contentious information relating
to quality assurance to members of the public, voluntary sector groups and
patient groups in a mann
Person Specification
Experience
Essential
- Significant prior experience of working within a quality-related function
- Experience of leading/significant involvement in QI projects and methodologies
- Experience of leading and managing staff
- Experience of communicating and engaging effectively with external partners and stakeholders
- Experience of working in the NHS
Desirable
- Experience of using quality performance management/improvement systems and processes
- Understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda
Qualifications
Essential
- Masters degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area supported by evidence of professiona
- Clinical Professional registered with one of NMC, HCPC or GPC
- Quality Improvement Qualification/ evidence of study
- Evidence of ongoing related personal and professional development
Desirable
- Patient Safety Qualification/evidence of study
Skills & behaviours
Essential
- Excellent relationship building and communication skills.
- Think conceptually, recognising assumptions, interpreting and evaluating arguments and deducing inferences
- Think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions.
- Demonstrable leadership skills including negotiation, persuasion, influencing and conflict resolution
- Provide, receive, convey, and present information in a clear way
- Computer literate with an ability to use the required systems / Microsoft IT office packages.
- Planned and organised approach with an ability to prioritise their own workload to meet deadlines
- Exercise independent judgement where appropriate and problem solve
Desirable
- Undertake evaluation using criteria, including best practice to ensure areas for improvement are identified.
Additional Requirements
Essential
- Build and sustain productive working relationships, actively involving stakeholders where appropriate.
- Open to change and possible alternatives to doing things differently
- Credible, trustworthy, and able to inspire confidence in others
Person Specification
Experience
Essential
- Significant prior experience of working within a quality-related function
- Experience of leading/significant involvement in QI projects and methodologies
- Experience of leading and managing staff
- Experience of communicating and engaging effectively with external partners and stakeholders
- Experience of working in the NHS
Desirable
- Experience of using quality performance management/improvement systems and processes
- Understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda
Qualifications
Essential
- Masters degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area supported by evidence of professiona
- Clinical Professional registered with one of NMC, HCPC or GPC
- Quality Improvement Qualification/ evidence of study
- Evidence of ongoing related personal and professional development
Desirable
- Patient Safety Qualification/evidence of study
Skills & behaviours
Essential
- Excellent relationship building and communication skills.
- Think conceptually, recognising assumptions, interpreting and evaluating arguments and deducing inferences
- Think analytically; anticipating obstacles and thinking ahead; using analytical techniques to identify several solutions.
- Demonstrable leadership skills including negotiation, persuasion, influencing and conflict resolution
- Provide, receive, convey, and present information in a clear way
- Computer literate with an ability to use the required systems / Microsoft IT office packages.
- Planned and organised approach with an ability to prioritise their own workload to meet deadlines
- Exercise independent judgement where appropriate and problem solve
Desirable
- Undertake evaluation using criteria, including best practice to ensure areas for improvement are identified.
Additional Requirements
Essential
- Build and sustain productive working relationships, actively involving stakeholders where appropriate.
- Open to change and possible alternatives to doing things differently
- Credible, trustworthy, and able to inspire confidence in others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
