Digital Project Manager

Job description

Job responsibilities

Main Duties and Responsibilities

To manage a wide range of IM&T projects ensuring that the deliverables are produced to the required quality, within a specified time frame, within budget and that the project organisation is consistent with the complexity of the project.

Use specialist knowledge, consultancy skills and experience to advise on IM&T solutions and guide staff on a course of action.

To diagnose complex IM&T problems by analysing information and data in order to recommend a solution.

To develop, maintain and monitor plans for projects, tailoring the plans in accordance with the complexity of the project.

To develop business cases for securing project funding using experience to ensure that costs for all impacted departments and/or services are identified.

To follow Trust Standing Financial Instructions.

To manage the budget during the course of the projects.

To use specialist knowledge for developing specifications - Output Based Specifications

where a need for an IM&T solution is identified. This will involve significant analytical work.

To develop appropriate communication plans and communicate at all levels within the organisation.

To facilitate or contribute to post implementation reviews.

To document the lessons learned from the implementations and communicate these to a wide range of staff - internal and external either by presentation or formal report.

To use specialist knowledge to ensure that IM&T implementations are carried out in accordance with change management best practice.

To develop and maintain protocols and standards for system implementation in accordance with project and change management best practice.

To use specialist techniques to analyse and document current working practices.

To use specialist techniques to either lead or contribute to appropriate changes in working practice, in order to maximise the benefits of the new system.

To ensure any changes to working practice and/or job roles involve the necessary consultation with managers, staff and their representatives.

To manage the performance of the implementation team and ensure their personal & professional development needs are addressed.

To ensure the implementation team adhere to specialist protocols and standards.

Other duties as commensurate with the grade and role as agreed with line manager.

Communication

To work with the Programme Manager to establish project communication plans

Present workshops to large groups of staff including senior management and senior clinical staff, ensuring the media is adapted for the audience

Communicate confidential and sensitive information to stakeholders in an appropriate manner

Work with key stakeholders involved in Digital & IM&T projects to facilitate collaborative working

Influence opinions to ensure the right outcomes are reached, that meet the needs of the organisation, service and stakeholders involved

Motivate colleagues to encourage collaborative working to improve services/performance

Keep up to date by developing a network of personal contacts

Support the smooth running of the Digital Programme and Project Implementation teams.

To have the ability to work with people who are not fully committed to project objectives

Skills/Knowledge

Understand relevant developments within the NHS environment

To utilise planning and organisational skills appropriate to the level of the project

Manage multiple projects in line with the needs of the team, managing resource conflicts and interdependencies

The ability to communicate and share knowledge and practices with other specialist and non-specialist colleagues at all levels across health care settings

A high level of interpersonal skill is required

Motivational skills

Excellent presentational skills

Knowledge of health service management, including change management and work force redesign

Business, Finance and Performance

Ensure adherence to financial policy and practice.

Ensure adherence to project quality control mechanisms.

Work to ensure that all mandatory requirements are delivered.

Work with the project and implementation teams to deliver projects in an effective manner.

Person Specification

Experience

Essential

• Practical experience of delivering diverse NHS projects
• Experience of managing a team
• Experience of working independently and in a team orientated collaborative environment
• Experience of managing people within a project management (matrix)
• Experience of using Microsoft Office IT packages such as Word, Excel, PowerPoint

Desirable

• Experience of working in the NHS at senior manager level
• Change management experience with the ability to take a lead business change specialist role in digital projects
• Examples of leading on change management/service improvement within the NHS and/or social care.
• Examples of leading cross organisation team projects including senior clinical staff.
• Experience of using Microsoft Project Office IT packages such as MS Visio and MS Project.

Qualifications

Essential

• Educated to Masters Level or equivalent experience / qualifications
• Evidence of Continuing Professional Development

Desirable

• Managing successful programmes
• Evidence of training on the use of project management software
• Change management training
• Process redesign training

Skills & Behaviours

Essential

• Ability to identify areas for collaborative working where there may be resistance to change
• Ability to work under pressure to meet the requirements of conflicting deadlines and targets
• Flexible, well organised and self motivated
• Ability to plan and implement new ways of working
• Ability to facilitate workshops/forums in a scripted and non-scriped environment
• Excellent problem solving skills
• Approachable and fair management style
• Ability to work with staff at all levels both internally and externally
• Passionate about service improvement and the benefits this can deliver to patient care.
• Understanding of broad NHS and social care roles and responsibilities, structures and processes.
• Excellent presentation skills

Desirable

• Demonstrate drive and energy. Commitment to personal, staff and organisational development
• Self-confident and emotionally resilient
• Flexible and enthusiastic
• Flexible approach to working hours to meet the needs of the service
• To work autonomously and as part of a team.
• Supportive and approachable
• Leads by example and self aware
• Recognises the limits of own authority within the role
• Seeks and uses professional support appropriately
• Understands the principle of confidentiality
• Ability to travel between sites as required
• Current full drivers licence and own car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

West Parade

Wakefield

West Yorkshire

WF1 1LT

Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)