Job summary
The
role is based in Bradford District and Craven (BD&C) and is key to the
success of our Planned Care (PLDC) and Data Quality (DQ) provision. Working
with the GPIT Clinical Lead and colleagues in Place you will support the
development, deployment, maintenance and support of the Assist (Care Pathways
and Referral Management) initiative within BD&C. You will work
collaboratively within the DQ Teams locally and wider across the ICB.
You
will:
Have
comprehensive knowledge and experience of working with and using SystmOne
including General Practice, Community and other care settings.
Have
an eye for detail as part of the development, implementation, maintenance and
compliance of Care Pathway Protocols within the Assist Team.
Work
collaboratively with teams supporting
SystmOne Optimisation including Planned Care / Access, Data Quality,
Development and Standards Unit, Primary Care, the Digital Reference Group and
the wider Digital team.
Promote
best practice and deploy management controls to ensure that Assist is well
governed.
Use
a high level of communication and interpersonal skills to present and receive
complex and sensitive information to a wide range of stakeholders.
Interviews
are planned to be held in person at Scorex House, Bradford on 7th August 2024
with a start date asap after the 9th September 2024.
Main duties of the job
Responsible
for the management and maintenance of the Assist solution including
development process maps, defining project / change delivery tasks and
timelines, pathway specification documents, practice communications and
delivery of training / consultancy.
The
Assist solution is part of the wider DQ toolset and both functions will
co-ordinate activities and share work as appropriate. The DQTeam will also
support Assist related developments as required to ensure consistency, avoid
duplication and provide resilience.
Support
the exploitation and optimisation of clinical systems in response to system
developments, national initiatives and changes to working practices.
Provide
Assist and digital expertise to projects and work streams assessing potential
benefits and impacts.
Contribute
to Business Change activities identifying any new potential for innovation.
Communicate
complex clinical and digital information to GP practices, ICS staff and other
providers within Place and the ICB.
Maintain
constructive relationships with a broad range of stakeholders, including ICS
Senior Managers / Commissioners, Speciality Leads, outsourced IT Service
Provider, General Practices, GP Federations, Accountable Care organisations,
Local Providers, Local Authority, West Yorkshire & Harrogate ICB, NHS
England (Regional and National) and NHS Digital.
About us
NHS
West Yorkshire ICB is responsible for improving population health and reducing
inequalities to meet the diverse health needs of its population and is part of
the West Yorkshire Health and Care Partnership which includes organisations,
local councils, health and care providers and voluntary, community and social
enterprise organisations.
We
are passionate about creating an inclusive workplace that promotes and values
diversity; we see this as a strength and part of our founding mission, values
and behaviours. We know through experience that different ideas, perspectives
and backgrounds create a stronger and more creative work environment that
delivers patient outcomes.
We
are committed to creating the best place to work, where your contribution is
valued, your wellbeing is supported and all our colleagues can reach their full
potential. We welcome and encourage applications from all areas of the
community, who meet the criteria for the role, regardless of their protected
characteristics.
We operate
a Carer friendly working environment that is supportive and inclusive. We
actively encourage Carers to self-identify themselves and are offered a working
Carer passport.
As a Mindful
Employer we are positive and enabling towards all employees and job applicants
with a mental health condition.
We are a Disability
Confident Employer and commit to shortlisting suitable applicants who meet the
essential criteria for an interview.Please inform
us of any adjustments you may require.
Job description
Job responsibilities
Co-ordinate
and support optimisation activities, focussed on Assist and alongside DQ.
This in turn supports the SCR initiative and ensures quality is maintained
and aligned with Population Health Management.
Support
digital initiatives working closely with organisations to ensure data
protection and governance is addressed in the development and implementation
of Assist and SystmOne Optimisation.
Support
Digital innovation and research across the place and in conjunction with
strategic partners.
Enhanced
Standard keyboard skills are required with an ability to manipulate complex
systems quickly and effectively including the extract of complex data for
analysis.
Propose
and implement changes to policies and / or working practices that affect both
clinical and non-clinical areas, e.g. introduction of new tools, reports or
processes that require changes in procedure.
You
will be able to drive and have access to own transport to enable you to visit
sites and offices across the ICB.
Job description
Job responsibilities
Co-ordinate
and support optimisation activities, focussed on Assist and alongside DQ.
This in turn supports the SCR initiative and ensures quality is maintained
and aligned with Population Health Management.
Support
digital initiatives working closely with organisations to ensure data
protection and governance is addressed in the development and implementation
of Assist and SystmOne Optimisation.
Support
Digital innovation and research across the place and in conjunction with
strategic partners.
Enhanced
Standard keyboard skills are required with an ability to manipulate complex
systems quickly and effectively including the extract of complex data for
analysis.
Propose
and implement changes to policies and / or working practices that affect both
clinical and non-clinical areas, e.g. introduction of new tools, reports or
processes that require changes in procedure.
You
will be able to drive and have access to own transport to enable you to visit
sites and offices across the ICB.
Person Specification
Additional Requirements
Essential
- You will be able to drive and have access to own transport
- Able to work flexibly to meet the needs of the service and ensure a customer focused response.
- Able to regulate behaviour even when challenged.
- Enthusiastic about area of work and achieving results
- Has a responsive, solution focused approach to addressing issues and barriers.
Qualifications
Essential
- Post-registration/graduate diploma level or equivalent training and in-depth experience in relevant function, or working towards
- IM&T related qualification or equivalent specialist knowledge
Desirable
- Experience of IT Service Management (ITIL) and IT Project Management (Prince2) including managing risks and issues, reporting progress and drafting associated papers and reports.
Experience
Essential
- Extensive Experience of SystmOne
- Evidence of continued development associated with IM&T
- Significant prior experience of working within the function
- Experience of communicating and engaging effectively with external agencies/stakeholder
- Demonstrable evidence of the use of key performance indicators
- Experience of working with others using a project management approach
- Experience of working to and achieving tight deadlines - Experience of supporting changes in working practice
- Experience of developing information system solutions
- Experience of implementing primary care IM&T solutions
- Working knowledge of the function within a large and complex organisation
- Development of complex databases and applications
- Knowledge of NHS IM&T requirements
- Knowledge and understanding of Primary Care and Primary Care systems
- Understanding of Caldicott/Confidentiality
Desirable
- Experience of IT Service Management (ITIL) and IT Project Management (Prince2) including managing risks and issues, reporting progress and drafting associated papers and reports.
- Understanding of clinical governance, NSF's and clinical audit
- Development of complex databases and applications
- Development of structured queries and systems interrogation
- Understanding of Health Informatics
Skills & behaviours
Essential
- Computer literate with an ability to use the required systems/Microsoft office packages
- Able to analyse and interpret business data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources and has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience
- Excellent interpersonal and influencing skills
- Able to communicate highly complex technical and clinical information
- Able to facilitate and motivate change in working practices / procedures
Person Specification
Additional Requirements
Essential
- You will be able to drive and have access to own transport
- Able to work flexibly to meet the needs of the service and ensure a customer focused response.
- Able to regulate behaviour even when challenged.
- Enthusiastic about area of work and achieving results
- Has a responsive, solution focused approach to addressing issues and barriers.
Qualifications
Essential
- Post-registration/graduate diploma level or equivalent training and in-depth experience in relevant function, or working towards
- IM&T related qualification or equivalent specialist knowledge
Desirable
- Experience of IT Service Management (ITIL) and IT Project Management (Prince2) including managing risks and issues, reporting progress and drafting associated papers and reports.
Experience
Essential
- Extensive Experience of SystmOne
- Evidence of continued development associated with IM&T
- Significant prior experience of working within the function
- Experience of communicating and engaging effectively with external agencies/stakeholder
- Demonstrable evidence of the use of key performance indicators
- Experience of working with others using a project management approach
- Experience of working to and achieving tight deadlines - Experience of supporting changes in working practice
- Experience of developing information system solutions
- Experience of implementing primary care IM&T solutions
- Working knowledge of the function within a large and complex organisation
- Development of complex databases and applications
- Knowledge of NHS IM&T requirements
- Knowledge and understanding of Primary Care and Primary Care systems
- Understanding of Caldicott/Confidentiality
Desirable
- Experience of IT Service Management (ITIL) and IT Project Management (Prince2) including managing risks and issues, reporting progress and drafting associated papers and reports.
- Understanding of clinical governance, NSF's and clinical audit
- Development of complex databases and applications
- Development of structured queries and systems interrogation
- Understanding of Health Informatics
Skills & behaviours
Essential
- Computer literate with an ability to use the required systems/Microsoft office packages
- Able to analyse and interpret business data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources and has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience
- Excellent interpersonal and influencing skills
- Able to communicate highly complex technical and clinical information
- Able to facilitate and motivate change in working practices / procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
