Job summary
WY ICB, Bradford Place have an exciting opportunity for a 12 month full time FTC or secondment opportunity Programme Manager who is enthusiastic about the prospect of improving the lives of people with LD and Autism to assist with reducing inequalities for cervical cancer screen within these communities. We are looking for an experienced Programme Manager with a LD qualification to lead on this innovative and transformation programme. Within our area there is a need to develop and deliver a dynamic, sustainable and resilient clinical pathway/model to overcome barriers to cancer screen that people from the identified communities may face.
It is a great opportunity for someone who has experience of Project and Programme Management within a health care setting with a skill set of clinical pathway development, undertaking change management, knowledge of Primary Care. Some working experience or knowledge of the cancer agenda would be advantageous. You will also have excellent organisational personal and interpersonal skills and must be able to effectively engage with stakeholders at all levels and with various organisations throughout our system. This also extends to specialist communication skills with service users, families and carers.
You will be expected to work with GP Practices across Bradford District and Craven and also with the LD and Autism communities. It is anticipated that there will be a large amount of travel across our network to fulfil the programme requirements.
Main duties of the job
The 12 month funding also includes a part time Support Manager to assist you in the development of a model that will help to reduce inequalities, improve outcomes and make the best use of resources available.;
The postholder will ;
Data cleanse clinical systems to identify accurate statistics for data capture and monitoring. This will include LD register and Best Decision Making refresh.
Analyse, interpret and present data and information from a variety of sources into a format that is consistent, accurate, relevant and appropriate for use by a variety of audiences.
Organise and deliver education sessions to GP Practices which will include identification of reasonable adjustment requirements in the practice to help overcome barriers; specialist communication skills on how to interact and communicate clinical matters with someone who has LD/ Autism; making a best interest decision; development of accessible information, tools and resources.
Develop systems and pathways to alleviate barriers to accessing healthcare services.
Organise and deliver community engagement sessions with people, friends, families and carers from Learning Disability and Autism communities to help promote a greater understanding of the cervical screen and aim to alleviate worries and concerns people may have and overall encourage uptake.
Provide hands on programme and project management to ensure successful delivery of the programme objectives within a 12 month timeframe.
About us
NHS
West Yorkshire ICB is responsible for improving population health and reducing
inequalities to meet the diverse health needs of its population and is part of
the West Yorkshire Health and Care Partnership which includes organisations,
local councils, health and care providers and voluntary, community and social
enterprise organisations.
We
are passionate about creating an inclusive workplace that promotes and values
diversity; we see this as a strength and part of our founding mission, values
and behaviours. We know through experience that different ideas, perspectives
and backgrounds create a stronger and more creative work environment that
delivers patient outcomes.
We
are committed to creating the best place to work, where your contribution is
valued, your wellbeing is supported and all our colleagues can reach their full
potential. We welcome and encourage applications from all areas of the
community, who meet the criteria for the role, regardless of their protected
characteristics.
We operate
a Carer friendly working environment that is supportive and inclusive. We
actively encourage Carers to self-identify themselves and are offered a working
Carer passport.
As a Mindful
Employer we are positive and enabling towards all employees and job applicants
with a mental health condition.
We are a Disability
Confident Employer and commit to shortlisting suitable applicants who meet the
essential criteria for an interview.Please inform
us of any adjustments you may require.
Job description
Job responsibilities
Communications &
Relationship Skills
- This
will involve close working with Bradford District and Craven ICB, Primary Care
as well as partner agencies and people with learning disabilities and autistic
people and includes.
-
Collaborative
partnership working across a large spectrum of organisations and communities,
building strong relationships to enhance the BD&C Act as One philosophy to
assist with improving quality and outcomes across the Cancer
Cervical Screen pathway and reducing inequalities agenda and improve patient experience.
-
Link
at strategic levels with Bradford District Care Trust, West Yorkshire and
Harrogate Cancer Alliance, and NHS England cancer and screening leads for
specialist advice and support as necessary to ensure delivery of transformational
change within the programme.
-
Represent
BD&C ICB through engagement with local and regional networks to ensure
external factors are considered in planning, transformation and delivery of change.
-
Develop
and deliver education packages to Primary Care Teams and LD and Autism
community Groups throughout BD&C geographical area.
- The postholder will be
required to ensure the implementation of tools and techniques are delivered
effectively to the various groups and that a training resource is available to
ensure ongoing education is available once the project has been completed.
-
Apply
clinical expertise to the project to ensure highly complex information is
delivered to the different target audiences in accessible and meaningful ways.
-
Work
effectively with the wider health and social care partners to design and
deliver the key programmes, including developing proposals and responding to
the strategic requirements of national policy This will include presenting
highly complex information to decision making meetings, leading the discussion
and using reassurance and negotiation skills.
-
Using
various communication methods, provide timely advice on highly complex
situations, provide information or support to internal and external
stakeholders around related function, adhering to policies, legislation,
governance requirements and best practice guidance.
-
Required
to present complex information to large groups of stakeholders, where
appropriate, where there may be contention or negotiation required in order to
successfully convey function related information.
Analytical & Judgmental Skills
The postholder will apply analytical and
judgmental skills in a number of ways throughout the project. They are expected
to.
-
Develop
GP practices systems and pathways by:
- Data
cleanse GP Practice IT systems to allow for accurate identification of people with
learning disabilities or autistic people who are eligible for cervical
screening.
- Interpretation
of a wide range of national guidance that requires interpretation of highly
complex and technical information, in short time scales, and translating these
into local plans which promotes quality improvements and innovation and actions
and the communication of these to partner organisations involved in delivering
the programmes of work.
-
Develop
a Cancer Screening Support pathway.
-
Identification
of reasonable adjustment requirements in GP Practices to help overcome barriers
including mobility issues & need for desensitisation.
-
Develop
a process for specialised initial invites and follow ups of non-responder with accessible
invitation letters and phones calls for people with LD and autistic people.
-
Make
judgements on a range of highly complex issues relating to the function, using
own expertise and responsibility level.
-
Introduce
a system to refresh GP Practice IT systems to include alerts and screen
prompts, text and easy read letter reminders, postcards, video links and a
script for telephoning women when their test is due.
-
Ensuring
that there are effective mechanisms for anticipating, identifying, and
responding to key risks that could impact on the successful delivery of the
strategy. Analysing its performance in line with organisational and
departmental targets and objectives.
-
Work
autonomously, leading the development of programme workstreams. Takes decisions
on difficult and contentious issues where there may be a number of courses of
action and / or make recommendations to senior leaders on options for action
based on sound judgement and consultation with subject matter experts. Use established experience and industry
standard disciplines and methods to report on and evaluate.
-
Work
alongside a Data Analyst and be responsible for data capture, monitoring and
developing regular reports to measure impact or assess if the model requires adjustments.
-
Able
to analyse, interpret and present a wide variety of highly complex quantitative
and qualitative intelligence and information and draw conclusions, highlight
risks and issues from data using analytical skills.
Planning &
Organisational Skills
-
Lead
on transformational change initiatives and be responsible for this portfolio of
work
ensuring the appropriate input and delivery to expected timescales.
-
Apply
and take responsibility for subject matter expertise, utilising their
leadership skills to support development to enable a more dynamic way of
working for Primary Care Teams.
- The Postholder
will be expected to adopt an innovative approach. This includes the requirement
to adapt to change and work flexibly and dynamically with Primary Care Teams and
LD and Autism communities to accommodate needs.
-
To
be responsible for achieving defined targets and standards against the key
performance and quality indicators within the project
-
Develop
original, effective long-term internal and external Learning Disability and
Autism strategies on complex and challenging issues in constantly changing NHS
environment and aligned to the strategic aims of the Partnership and the
Programme, liaising with other teams in the wider ICB and health care
partnership, due the work impacting the whole organisation and partnership
members.
-
Lead
the planning, organisation and implementation of complex strategies and
programmes of work in own function, interpreting national guidelines and
applying these to own area of work. These programmes may impact across the
whole organisation.
-
Take
a lead managerial role in the planning and coordinating of service reviews, and
relevant local market development, ensuring improvements in the various project
workstreams
-
Be
fully conversant with the Cancer Cervical Screen national agenda.
-
Apply
project management skills in the delivery of the project lifespan.
-
Chair
the quarterly LD Cancer Screen quarterly meeting and be responsible to
administrative duties are applied. Ensure the meeting is supported with project
performance reports and updates, formulate action plans, with any issues
identified and evidence of risk management when necessary.
-
Work
autonomously, guided by policies and interpreting national policies in relation
to communications, providing specialist advice to internal colleagues and wider
partners and support with the ICB policy/process development.
Patient/Client Care
- The postholder will work with LD and
Autism communities to educate and raise
awareness. They will do this by;
-
Understanding
the local system, community groups and forums etc, to link and build strong
relationships.
-
Identify
gaps within the current service delivery of the national Cancer Cervical Screen
programme and ensure that these are included in the project plan.
-
Organise
and deliver community events throughout BD&C geographical area.
-
Develop
resources and materials to assist communities in understanding and to raise
awareness and continue project sustainably following project lifespan.
-
Work
closely with community groups to help
cascade the messages throughout the district; provide accurate clinical
information; form strong relations and links with the LD community; be guided
by their experience to help shape the model
Policy and Service
Development
-
Lead
on the development of a future model for Primary Care Teams that will sit on
Systm1 and include the redesigned pathway, training, resources and materials
and link to relevant groups.
-
Lead
on developing policy and procedure for
the L&D, Autism programme and other programmes which are interlinked,
sharing knowledge and experience to apply best practice; recommending changes
where appropriate and helpful; contribute to the development of new policies
where indicated by changes in the operating environment.
-
Develop
a process for specialised initial invites and follow ups of non-responder with
accessible invitation letters and phones calls for people with LD and autistic
people
-
Introduce
a system to refresh GP Practice IT systems to include alerts and screen
prompts, text and easy read letter reminders, postcards, video links and a
script for telephoning women when their test is due
-
Ensure
the redesigned pathway is developed using best practice and evidence.
-
Provide
the BD&C ICB with senior level
advice including identifying knowledge and skills gaps and securing relevant
expertise where needed during the development.
Job description
Job responsibilities
Communications &
Relationship Skills
- This
will involve close working with Bradford District and Craven ICB, Primary Care
as well as partner agencies and people with learning disabilities and autistic
people and includes.
-
Collaborative
partnership working across a large spectrum of organisations and communities,
building strong relationships to enhance the BD&C Act as One philosophy to
assist with improving quality and outcomes across the Cancer
Cervical Screen pathway and reducing inequalities agenda and improve patient experience.
-
Link
at strategic levels with Bradford District Care Trust, West Yorkshire and
Harrogate Cancer Alliance, and NHS England cancer and screening leads for
specialist advice and support as necessary to ensure delivery of transformational
change within the programme.
-
Represent
BD&C ICB through engagement with local and regional networks to ensure
external factors are considered in planning, transformation and delivery of change.
-
Develop
and deliver education packages to Primary Care Teams and LD and Autism
community Groups throughout BD&C geographical area.
- The postholder will be
required to ensure the implementation of tools and techniques are delivered
effectively to the various groups and that a training resource is available to
ensure ongoing education is available once the project has been completed.
-
Apply
clinical expertise to the project to ensure highly complex information is
delivered to the different target audiences in accessible and meaningful ways.
-
Work
effectively with the wider health and social care partners to design and
deliver the key programmes, including developing proposals and responding to
the strategic requirements of national policy This will include presenting
highly complex information to decision making meetings, leading the discussion
and using reassurance and negotiation skills.
-
Using
various communication methods, provide timely advice on highly complex
situations, provide information or support to internal and external
stakeholders around related function, adhering to policies, legislation,
governance requirements and best practice guidance.
-
Required
to present complex information to large groups of stakeholders, where
appropriate, where there may be contention or negotiation required in order to
successfully convey function related information.
Analytical & Judgmental Skills
The postholder will apply analytical and
judgmental skills in a number of ways throughout the project. They are expected
to.
-
Develop
GP practices systems and pathways by:
- Data
cleanse GP Practice IT systems to allow for accurate identification of people with
learning disabilities or autistic people who are eligible for cervical
screening.
- Interpretation
of a wide range of national guidance that requires interpretation of highly
complex and technical information, in short time scales, and translating these
into local plans which promotes quality improvements and innovation and actions
and the communication of these to partner organisations involved in delivering
the programmes of work.
-
Develop
a Cancer Screening Support pathway.
-
Identification
of reasonable adjustment requirements in GP Practices to help overcome barriers
including mobility issues & need for desensitisation.
-
Develop
a process for specialised initial invites and follow ups of non-responder with accessible
invitation letters and phones calls for people with LD and autistic people.
-
Make
judgements on a range of highly complex issues relating to the function, using
own expertise and responsibility level.
-
Introduce
a system to refresh GP Practice IT systems to include alerts and screen
prompts, text and easy read letter reminders, postcards, video links and a
script for telephoning women when their test is due.
-
Ensuring
that there are effective mechanisms for anticipating, identifying, and
responding to key risks that could impact on the successful delivery of the
strategy. Analysing its performance in line with organisational and
departmental targets and objectives.
-
Work
autonomously, leading the development of programme workstreams. Takes decisions
on difficult and contentious issues where there may be a number of courses of
action and / or make recommendations to senior leaders on options for action
based on sound judgement and consultation with subject matter experts. Use established experience and industry
standard disciplines and methods to report on and evaluate.
-
Work
alongside a Data Analyst and be responsible for data capture, monitoring and
developing regular reports to measure impact or assess if the model requires adjustments.
-
Able
to analyse, interpret and present a wide variety of highly complex quantitative
and qualitative intelligence and information and draw conclusions, highlight
risks and issues from data using analytical skills.
Planning &
Organisational Skills
-
Lead
on transformational change initiatives and be responsible for this portfolio of
work
ensuring the appropriate input and delivery to expected timescales.
-
Apply
and take responsibility for subject matter expertise, utilising their
leadership skills to support development to enable a more dynamic way of
working for Primary Care Teams.
- The Postholder
will be expected to adopt an innovative approach. This includes the requirement
to adapt to change and work flexibly and dynamically with Primary Care Teams and
LD and Autism communities to accommodate needs.
-
To
be responsible for achieving defined targets and standards against the key
performance and quality indicators within the project
-
Develop
original, effective long-term internal and external Learning Disability and
Autism strategies on complex and challenging issues in constantly changing NHS
environment and aligned to the strategic aims of the Partnership and the
Programme, liaising with other teams in the wider ICB and health care
partnership, due the work impacting the whole organisation and partnership
members.
-
Lead
the planning, organisation and implementation of complex strategies and
programmes of work in own function, interpreting national guidelines and
applying these to own area of work. These programmes may impact across the
whole organisation.
-
Take
a lead managerial role in the planning and coordinating of service reviews, and
relevant local market development, ensuring improvements in the various project
workstreams
-
Be
fully conversant with the Cancer Cervical Screen national agenda.
-
Apply
project management skills in the delivery of the project lifespan.
-
Chair
the quarterly LD Cancer Screen quarterly meeting and be responsible to
administrative duties are applied. Ensure the meeting is supported with project
performance reports and updates, formulate action plans, with any issues
identified and evidence of risk management when necessary.
-
Work
autonomously, guided by policies and interpreting national policies in relation
to communications, providing specialist advice to internal colleagues and wider
partners and support with the ICB policy/process development.
Patient/Client Care
- The postholder will work with LD and
Autism communities to educate and raise
awareness. They will do this by;
-
Understanding
the local system, community groups and forums etc, to link and build strong
relationships.
-
Identify
gaps within the current service delivery of the national Cancer Cervical Screen
programme and ensure that these are included in the project plan.
-
Organise
and deliver community events throughout BD&C geographical area.
-
Develop
resources and materials to assist communities in understanding and to raise
awareness and continue project sustainably following project lifespan.
-
Work
closely with community groups to help
cascade the messages throughout the district; provide accurate clinical
information; form strong relations and links with the LD community; be guided
by their experience to help shape the model
Policy and Service
Development
-
Lead
on the development of a future model for Primary Care Teams that will sit on
Systm1 and include the redesigned pathway, training, resources and materials
and link to relevant groups.
-
Lead
on developing policy and procedure for
the L&D, Autism programme and other programmes which are interlinked,
sharing knowledge and experience to apply best practice; recommending changes
where appropriate and helpful; contribute to the development of new policies
where indicated by changes in the operating environment.
-
Develop
a process for specialised initial invites and follow ups of non-responder with
accessible invitation letters and phones calls for people with LD and autistic
people
-
Introduce
a system to refresh GP Practice IT systems to include alerts and screen
prompts, text and easy read letter reminders, postcards, video links and a
script for telephoning women when their test is due
-
Ensure
the redesigned pathway is developed using best practice and evidence.
-
Provide
the BD&C ICB with senior level
advice including identifying knowledge and skills gaps and securing relevant
expertise where needed during the development.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience proven ability to perform at this level
- Clinical/post graduate management qualification or equivalent level of experience
- Experience of working with people with learning disabilities or autistic people in order to have an awareness and understanding of why these groups may face health inequalities
- Awareness and understanding of why people with learning disabilities or autistic people may face barriers accessing health care
- Extensive experience of and demonstrable achievement in managing health/social care services including change management process
- Experience of modernising services
- Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
- Experience of managing diverse teams and of a multidisciplinary composition
- Measurable track record in involving and motivating staff to improve performance
- Awareness of how to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
- Knowledge of different presenting styles for communicating information clearly across a range of audience
- Ability to deliver an open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Ability to hold professionals and peers to account
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
- Mobility to travel across site
Desirable
- Awareness of the National Cancer agenda
- An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
- Ability to analyse and interpret performance and financial information, excellent numerical and presentational skills
- Ability to encourage team creativity and identify/deliver quality improvements
- Awareness of the different population needs and requirements across the diverse geographical area of BD&C
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience proven ability to perform at this level
- Clinical/post graduate management qualification or equivalent level of experience
- Experience of working with people with learning disabilities or autistic people in order to have an awareness and understanding of why these groups may face health inequalities
- Awareness and understanding of why people with learning disabilities or autistic people may face barriers accessing health care
- Extensive experience of and demonstrable achievement in managing health/social care services including change management process
- Experience of modernising services
- Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
- Experience of managing diverse teams and of a multidisciplinary composition
- Measurable track record in involving and motivating staff to improve performance
- Awareness of how to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
- Knowledge of different presenting styles for communicating information clearly across a range of audience
- Ability to deliver an open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives
- Ability to hold professionals and peers to account
- Good performance management skills combining clarity around expectations, direction and holding others to account
- Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
- Mobility to travel across site
Desirable
- Awareness of the National Cancer agenda
- An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks
- Ability to analyse and interpret performance and financial information, excellent numerical and presentational skills
- Ability to encourage team creativity and identify/deliver quality improvements
- Awareness of the different population needs and requirements across the diverse geographical area of BD&C
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).