NHS West Yorkshire Integrated Care Board

Senior Clinical Commissioning Manager

Information:

This job is now closed

Job summary

The Continuing Care Service delivers the requirements of the National Framework for NHS Continuing Health Care and NHS-funded Nursing Care. On any given day there are approximately 2000 patients on the caseload. The service receives more than 4000 referrals per year and this figure has been increasing more than 13% per annum. With an aging population, increased life-expectancy and previously fatal conditions requiring intensive and invasive therapies this increase in demand is expected to continue.

In addition to delivering the National Framework for NHS Continuing Health Care and NHS-funded Nursing Care the service also provides: -

Support with the Discharge to Assess and Transfer of Care functions

A commissioning function for eligible individuals

Training and support in the delivery of the National Framework to all partners

Independent reviewing of cases for local resolution against decisions

A case management function as required for Section 117 Aftercare

Support to the Learning Disabilities Continuing Care and Childrens Continuing Care Teams.

A care brokerage function; and

Payment to and reconciliation of invoices from providers

Main duties of the job

Ensuring robust and effective communications systems are in place for staff both in and outside of the service and patients and their families.

Preparing and presenting service-related information to stakeholders. This may include professional groups and the public

Chair the weekly MDT Eligibility Panel

Providing up to date guidance and clinical supervision for complex continuing care cases.

Ensure complaints are responded to and learning from complaints is embedded in to practice

Developing effective and productive partnerships with providers.

Supporting the complaints process by ensuring that services seek informal resolution where possible. Undertake the investigation of complaints, including drafting responses.

Effectively communicate highly complex information in a way that can be understood by individuals who work outside this specialist area.

Develop own and others knowledge and practice across professional and organisational boundaries:

Work with partners to implement and deliver a citywide training and development programme for continuing care.

Support the development of a learning and development culture that encourages everyone to learn from each other and from external good practice.

Support the development of teams and embed matrix working.

Direct line management to clinical and administration colleagues Seek and gain access to appropriate learning opportunities for all staff.

About us

NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.

We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristics.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves and are offered a working Carer passport.

As a Mindful Employer we are positive and enabling towards all employees and job applicants with a mental health condition.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview.Please inform us of any adjustments you may require.

Details

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9475-ICB-365

Job locations

Scorex House, West 1 Bolton Rd

Bradford

BD1 4AS


Job description

Job responsibilities

All senior post holder within Bradford district and Craven HCP (Healthcare Partnership) are expected to be system leaders who manage complex relationships, innovate, work beyond boundaries and serve the people of Bradford district & Craven from pre-conception to their death.

In undertaking your role in the HCP you will:

Work in line with the health and wellbeing strategies for Bradford & North Yorkshire to deliver the Bradford district and Craven vision of happy, healthy at home.

Ensure the HCP works as a key strategic partner in our local system and in the West Yorkshire and Harrogate ICS.

Ensure the HCP delivers its core purpose and functions many of which are set out in law, including but not exclusively:

Meet health needs within the financial allocations

Work with the councils to ensure our population is healthy

Work with strategic partners to design and deliver health, care and support services

Our specific responsibilities for continuing health care, safeguarding and emergency preparedness

Take delegated primary medical care commissioning responsibility

Role Purpose:

The role supports the business in driving transformation as well as value for money in planning, commissioning and services within Personalised Commissioning processes.

The post holder must operate effectively in a flexible and demanding environment and proactively engage with the Independent Sector, NHS and Local Authorities to deliver personalised commissioning services locally and across the country and work effectively with a variety of external consultancies working in partnership on projects and programmes within the NHS social care organisations and independent care sectors as required.

The post holder will focus their efforts on 4 key drivers:

Plan and inform the commissioning development

Design and deliver - invest in prevention and tackle health inequalities

Facilitate and drive - health and care system development

Buy and report - Managing resources

Main duties of the post holder:

Policy and Service Development responsibilities for development and implementation of policy and/or services.

Provide and receive complex, sensitive and contentious information. Requirement to present information to a wide range of stakeholders in a formal setting.

Utilise skills and ability to deal with potentially aggressive / antagonistic situations.

Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues.

Nurtures key relationships and maintains networks internally and externally, including regional and national networks as appropriate.

Link with managers and members of other functions, to address inter-dependencies and ensure alignment.

Apply a structured change management approach and methodology for the impact of any change.

Supports the delivery of day to day activities and projects

Manages the team and drives delivery of a range of business initiatives and projects

Supports the identification and sharing of best practice in employee engagement

Operates in a highly political and sensitive environment.

Finance and Physical Resources Responsibilities of the job for financial resources, e.g. invoice payments, budgets, and physical assets, e.g. premises, patient possessions, goods and supplies.

Have delegated responsibility for specific team budgets and awareness of budget spends within personalised commissioning by the HCP and partners.

Is responsible for the cost effectiveness of services and, working in collaboration, negotiates appropriate costs with providers.

Supports the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits

Negotiates with Local Authorities regarding responsible commissioner and percentage splits of care costs, attending funding panels as required and/or supporting the Case manager to do so.

Human Resources responsibilities for management, supervision, training, development of employees and others.

Provide line management to Clinical Leads

Deputise for Head of Personalised Commissioning as required, expanding on knowledge, skills and experience within personal professional development.

Supports the wider team in the delivery of service plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the service.

Assist in the development of a comprehensive and cohesive plan for the transition period which is consistent with the overall project timetables, meets the strategic direction of the team and minimises unnecessary disruption to stakeholders involved in the process and is operationally sound.

Pro-actively manages stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.

Is responsible for a high standard of work supporting the delivery of the service to any applicable quality standards and in a cost effective manner.

Ensures the flexibility of the service to meet conflicting / changing requirements.

Uses appropriate communication services and communication tools as required.

Demonstrate effective stakeholder management across different departments and at all levels.

Take into account the impact of any changes within the service will have on the local NHS or its partners and work to ensure sure full ownership and buy-in within the team. Advocate on behalf of the service at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.

Notify the Head of Personalised Commissioning of service risks which subsequently need to be clearly documented in the appropriate format.

Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities.

Oversee and manage the delegated budget for assigned function/team. Responsible for ensuring adherence to the budget, ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny.

Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required. Placing orders and authorising invoices, being mindful of cost.

Is responsible for making recommendations, providing advice and able to provide strategic reports/briefings for Commissioners, Head of, Deputy Director, Steering/Reference Groups and others as required.

Evaluate demands for services and make recommendations to the Commissioners

In the absence of the Strategic Lead/Head of Service, Operational Manager may be required to manage the CHC Clinical Leads and CHC Business Manager who are responsible for day to day work assigned to team.

Responsible for the recruitment of staff, chair of recruitment panels and acting as the recruiting officer.

Responsible for undertaking appraisal and personal development including progressing any disciplinary or capability issues.

Information Resources Responsibilities for information resources, e.g. either computerised or paper based records, or information systems, e.g. medical or employee records.

Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.

To support, motivate and develop all staff to ensure that they are able to deliver the new responsibilities of the NHS strategy.

Manages third parties to ensure deliverables are met in a timely manner and within budget.

Provide reports summarising status on issues, appraising outcomes, and providing progress reports as requested.

Collate as required, qualitative and quantitative information and lead appropriate analysis.

Collect, Analyse, interpret and present data to highlight issues, risks and support decision making.

The post holder will be responsible for the development of the HCP overarching strategy for commissioning for health, care and support that achieves the system vision of happy, healthy at home. Taking account of:

The joint strategic needs assessment

Patient and public feedback

Patient experience

Staff and partner feedback

Evidence and good practice

Changing trends and expectations

National and local policy imperatives

Core responsibilities:

It is the responsibility of each member of staff to maintain confidentiality at all times.

Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients.

Mandatory training requirements that are relevant to the post must be decided during Personal Development Review and a training plan developed.

Staff should be aware of their individual responsibilities under the Equal Opportunities Policy and ensure that they adhere to the provisions of the policy.

Safeguarding is everyone's responsibility. All employees have a responsibility to safeguard and promote the welfare of children and adults and to consider how their role in the organisation can contribute to the HCP safeguarding work. The post holder will be responsible for ensuring that they undertake the appropriate level of safeguarding training and that they know how to recognise, seek advice and respond to any concerns of abuse, according to the HCPs policies. This may include concerns related to patients, colleagues or members of the public.

All Staff must follow their professional Code of Conduct where relevant, e.g. NMC, GMC, CMIPD, CMIOSH.

All managers are expected to follow the NHS Managers Code of Conduct

Flexibility - the ability to work from different locations. Have a flexible approach to tasks based on the demands of each situation and be resilient and responsive to change.

Job description

Job responsibilities

All senior post holder within Bradford district and Craven HCP (Healthcare Partnership) are expected to be system leaders who manage complex relationships, innovate, work beyond boundaries and serve the people of Bradford district & Craven from pre-conception to their death.

In undertaking your role in the HCP you will:

Work in line with the health and wellbeing strategies for Bradford & North Yorkshire to deliver the Bradford district and Craven vision of happy, healthy at home.

Ensure the HCP works as a key strategic partner in our local system and in the West Yorkshire and Harrogate ICS.

Ensure the HCP delivers its core purpose and functions many of which are set out in law, including but not exclusively:

Meet health needs within the financial allocations

Work with the councils to ensure our population is healthy

Work with strategic partners to design and deliver health, care and support services

Our specific responsibilities for continuing health care, safeguarding and emergency preparedness

Take delegated primary medical care commissioning responsibility

Role Purpose:

The role supports the business in driving transformation as well as value for money in planning, commissioning and services within Personalised Commissioning processes.

The post holder must operate effectively in a flexible and demanding environment and proactively engage with the Independent Sector, NHS and Local Authorities to deliver personalised commissioning services locally and across the country and work effectively with a variety of external consultancies working in partnership on projects and programmes within the NHS social care organisations and independent care sectors as required.

The post holder will focus their efforts on 4 key drivers:

Plan and inform the commissioning development

Design and deliver - invest in prevention and tackle health inequalities

Facilitate and drive - health and care system development

Buy and report - Managing resources

Main duties of the post holder:

Policy and Service Development responsibilities for development and implementation of policy and/or services.

Provide and receive complex, sensitive and contentious information. Requirement to present information to a wide range of stakeholders in a formal setting.

Utilise skills and ability to deal with potentially aggressive / antagonistic situations.

Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues.

Nurtures key relationships and maintains networks internally and externally, including regional and national networks as appropriate.

Link with managers and members of other functions, to address inter-dependencies and ensure alignment.

Apply a structured change management approach and methodology for the impact of any change.

Supports the delivery of day to day activities and projects

Manages the team and drives delivery of a range of business initiatives and projects

Supports the identification and sharing of best practice in employee engagement

Operates in a highly political and sensitive environment.

Finance and Physical Resources Responsibilities of the job for financial resources, e.g. invoice payments, budgets, and physical assets, e.g. premises, patient possessions, goods and supplies.

Have delegated responsibility for specific team budgets and awareness of budget spends within personalised commissioning by the HCP and partners.

Is responsible for the cost effectiveness of services and, working in collaboration, negotiates appropriate costs with providers.

Supports the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits

Negotiates with Local Authorities regarding responsible commissioner and percentage splits of care costs, attending funding panels as required and/or supporting the Case manager to do so.

Human Resources responsibilities for management, supervision, training, development of employees and others.

Provide line management to Clinical Leads

Deputise for Head of Personalised Commissioning as required, expanding on knowledge, skills and experience within personal professional development.

Supports the wider team in the delivery of service plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the service.

Assist in the development of a comprehensive and cohesive plan for the transition period which is consistent with the overall project timetables, meets the strategic direction of the team and minimises unnecessary disruption to stakeholders involved in the process and is operationally sound.

Pro-actively manages stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.

Is responsible for a high standard of work supporting the delivery of the service to any applicable quality standards and in a cost effective manner.

Ensures the flexibility of the service to meet conflicting / changing requirements.

Uses appropriate communication services and communication tools as required.

Demonstrate effective stakeholder management across different departments and at all levels.

Take into account the impact of any changes within the service will have on the local NHS or its partners and work to ensure sure full ownership and buy-in within the team. Advocate on behalf of the service at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.

Notify the Head of Personalised Commissioning of service risks which subsequently need to be clearly documented in the appropriate format.

Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities.

Oversee and manage the delegated budget for assigned function/team. Responsible for ensuring adherence to the budget, ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny.

Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required. Placing orders and authorising invoices, being mindful of cost.

Is responsible for making recommendations, providing advice and able to provide strategic reports/briefings for Commissioners, Head of, Deputy Director, Steering/Reference Groups and others as required.

Evaluate demands for services and make recommendations to the Commissioners

In the absence of the Strategic Lead/Head of Service, Operational Manager may be required to manage the CHC Clinical Leads and CHC Business Manager who are responsible for day to day work assigned to team.

Responsible for the recruitment of staff, chair of recruitment panels and acting as the recruiting officer.

Responsible for undertaking appraisal and personal development including progressing any disciplinary or capability issues.

Information Resources Responsibilities for information resources, e.g. either computerised or paper based records, or information systems, e.g. medical or employee records.

Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.

To support, motivate and develop all staff to ensure that they are able to deliver the new responsibilities of the NHS strategy.

Manages third parties to ensure deliverables are met in a timely manner and within budget.

Provide reports summarising status on issues, appraising outcomes, and providing progress reports as requested.

Collate as required, qualitative and quantitative information and lead appropriate analysis.

Collect, Analyse, interpret and present data to highlight issues, risks and support decision making.

The post holder will be responsible for the development of the HCP overarching strategy for commissioning for health, care and support that achieves the system vision of happy, healthy at home. Taking account of:

The joint strategic needs assessment

Patient and public feedback

Patient experience

Staff and partner feedback

Evidence and good practice

Changing trends and expectations

National and local policy imperatives

Core responsibilities:

It is the responsibility of each member of staff to maintain confidentiality at all times.

Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients.

Mandatory training requirements that are relevant to the post must be decided during Personal Development Review and a training plan developed.

Staff should be aware of their individual responsibilities under the Equal Opportunities Policy and ensure that they adhere to the provisions of the policy.

Safeguarding is everyone's responsibility. All employees have a responsibility to safeguard and promote the welfare of children and adults and to consider how their role in the organisation can contribute to the HCP safeguarding work. The post holder will be responsible for ensuring that they undertake the appropriate level of safeguarding training and that they know how to recognise, seek advice and respond to any concerns of abuse, according to the HCPs policies. This may include concerns related to patients, colleagues or members of the public.

All Staff must follow their professional Code of Conduct where relevant, e.g. NMC, GMC, CMIPD, CMIOSH.

All managers are expected to follow the NHS Managers Code of Conduct

Flexibility - the ability to work from different locations. Have a flexible approach to tasks based on the demands of each situation and be resilient and responsive to change.

Person Specification

Qualifications

Essential

  • Current RN NMC registration
  • Evidence of graduate level or higher education in studies relevant to nursing and on- going professional education

Desirable

  • Management qualification

Experience

Essential

  • Substantial experience of clinical practice including continuing healthcare
  • Knowledge of practice-based audit
  • Experience of managing performance of clinical teams and developing plans to improve individual and team performance
  • Substantial experience of operation management.

Desirable

  • Extensive experience of funding and commissioning

Skills & behaviours

Essential

  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive informa
  • Professional calm and efficient manner

Desirable

  • Able to work within a changing environment.
Person Specification

Qualifications

Essential

  • Current RN NMC registration
  • Evidence of graduate level or higher education in studies relevant to nursing and on- going professional education

Desirable

  • Management qualification

Experience

Essential

  • Substantial experience of clinical practice including continuing healthcare
  • Knowledge of practice-based audit
  • Experience of managing performance of clinical teams and developing plans to improve individual and team performance
  • Substantial experience of operation management.

Desirable

  • Extensive experience of funding and commissioning

Skills & behaviours

Essential

  • Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
  • Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive informa
  • Professional calm and efficient manner

Desirable

  • Able to work within a changing environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

Scorex House, West 1 Bolton Rd

Bradford

BD1 4AS


Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)


Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

Scorex House, West 1 Bolton Rd

Bradford

BD1 4AS


Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Lead

Vickie Milner

vickie.milner@bradford.nhs.uk

Details

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9475-ICB-365

Job locations

Scorex House, West 1 Bolton Rd

Bradford

BD1 4AS


Supporting documents

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