Senior Transformation Manager

Job description

Job responsibilities

Job Statement

To provide expertise and senior leadership in translating and implementing relevant national, regional, and local policy initiatives into service development and transformation work streams across planned, unplanned and community (out-of-hospital) care.

To hold a key role in the development of local strategic partnerships to ensure there are cost-effective services that improve health outcomes.

To be the day-to-lead responsible for the implementation, development and co-ordination of agreed service development and transformation workstreams.

Main Duties and Responsibilities

Communications & Relationship Skills

To provide professional managerial support and leadership to deliver service transformational change.

To work closely with a wide range of internal and external stakeholders including relevant patient and service user groups (for specific areas) to ensure transparent and highly effective consultation and involvement processes result in an informed approach to service improvements.

To commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues.

To communicate and manage stakeholders in accordance with the principles of project and programme management methodologies.

To establish and foster effective working relationships and networks with a wide range of key stakeholders across the West Yorkshire Integrated Care System to inform and help support the implementation of agreed service development and transformation workstreams

To utilise influencing and persuasion skills to establish the basis for the successful delivery of service development and transformation workstreams.

To work in partnership with others to ensure all actions have been taken to deliver projects/programmes on time.

Analytical & Judgmental Skills

To be able to bring together different and disparate sources of information (both qualitative and quantitative) to understand complex situations, to formulate solutions and to recommend what the best course of action could be to senior leaders.

To communicate, present, and provide highly complex information to a wide range of internal and external stakeholders.

To be the lead responsible for analysing the available resources for service areas and for ensuring that any proposals for change take full account of the resources available

To provide in-depth analysis of data, national policies, and legislation through to interpretation and production of complex and multiple reports including financial analysis where appropriate.

To monitor performance against national and local targets relating to service development and transformational workstreams, ensuring compliance, and identifying areas for further development/improvement in performance and ensuring these are fed into subsequent contracts.

Provide advice and prepare strategic reports, briefings, business cases, project documentation.

Planning & Organisational Skills

To identify, review and cascade the key points to senior leaders from the policy and guidance in the areas of key responsibility, taking a lead role in their implementation and provide an early alert to all resource implications and risks.

To adopt project and programme management methodologies in reporting to senior managers, ensuring that progress and key decisions are effectively communicated internally and externally.

To lead individual service review projects ensuring compliance with agreed organisational outcomes, processes, priorities and targets.

To take a lead role within the agreed workstreams in writing and developing service specifications and business cases (including options appraisals).

Patient/Client Care

To contribute to any non-clinical advice that patients may require following a change in service provision or policy.

To lead work in partnership with all stakeholders including patients, managerial and clinical colleagues, to plan and develop services that meet the needs of the population.

Policy and Service Development

To provide expertise and senior leadership in translating and implementing relevant national, regional, and local policy initiatives into service development and transformation work streams across planned, unplanned and community (out-of-hospital) care.

To work with internal and external colleagues to ensure that service providers have the best possible approaches to clinical and operational management in-place.

To lead the design and test clinical and care pathways and outcome focussed service improvement projects ensuring that they deliver quality improvements and are cost effective within budgetary limits.

To lead the development of service specifications, pathways, service changes and new services alongside colleagues including community services, social care, and secondary care colleagues, patients and the public, independent and private sector organisations and third sector representatives.

Finance and Physical Resources

Significantly contribute to the effective management of budgets (including the approval of invoices) related to the agreed workstreams, programmes/projects and associated contracts.

Human Resources

Provide management and leadership to staff who may directly report ensuring the management of performance, conducting of appraisals, objective setting and handling any issues in accordance with organisational policies and procedures.

Contribute to the management and operation of the team and Directorate, participating where appropriate in key initiatives to ensure high organisational performance is achieved.

Information Resources

Ensure that all outputs (including project/programme management documentation) are accessible to staff and are stored in accordance with the ICBs requirements for information governance.

Research and Development

Contribute to the commissioning of local audit/evaluation in identified areas of responsibility integrating outcomes into local strategy and policy.

This job description is not meant to be exhaustive. It describes the main duties and responsibilities of the post. It may be subject to change in the light of developing organisational and service needs and wherever possible change will follow consultation with the post holder. The postholder may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.

Person Specification

Experience

Essential

• Significant experience at a senior management level within the NHS, local government or other relevant organisation
• Significant experience at a senior management level within the NHS, local government or other relevant organisation

Desirable

• Line management experience

Qualifications

Essential

• Educational achievement to Degree or relevant professional qualifications plus further development and/or experience to masters degree equivalency.
• Experience of significant service redesign across organisational and professional/clinical boundaries.

Desirable

• Experience of significant service redesign across organisational and professional/clinical boundaries.
• Project management/programme management qualification

Additional Requirements

Essential

• Has good/excellent communication skills.

Skills & behaviours

Essential

• Experience of presenting, conveying and sharing key messages across all organisational levels.
• Able to work with others to develop consensus and to ensure they support the delivery of projects/programmes of work
• Has attention to detail, able to work accurately, identifying errors quickly and easily.
• Has a planned and organised approach with an ability to prioritise their own workload to meet deadlines.
• Able to effectively manage resources (financial and others) to ensure delivery of a service/project
• Able to receive, convey and present information in a clear way.

Desirable

• Comprehensive knowledge of relevant current policy, legislation and procedures in relation to commissioning, procurement and contracting.
• Experience of developing relations across organisational and professional/clinical boundaries.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

White Rose House, West Parade

Wakefield

WF1 1LT

Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)