NHS West Yorkshire Integrated Care Board

Senior Business Intelligence Analyst

Information:

This job is now closed

Job summary

The Integrated Care Board in Leeds (ICB in Leeds) is looking for an experienced Senior Business Intelligence Analyst to join the Leeds Office of Data Analytics (ODA). The ODAs vison is by using data and insights we can intelligently describe the position in Leeds and use predictive analysis to shape the future outcomes in the city. This essential and varied analytical role will support the business intelligence needs of the organisation and the Leeds Health and Care Partnership including service and activity areas such as Primary Care, Long Term Conditions, Cancer, Mental Health, System Flow, Planned and Unplanned Care amongst others. We are committed to investing in our people and developing the skills and experience of our team. The successful candiadate will have the opportunity, if they wish, to be be supported through a Level 7 Applied Data Analytics Apprenticeship

Leeds is an attractive and vibrant place to live and has a bold ambition to Be the best city for health and wellbeing and has developed the Leeds Health and Wellbeing Strategy, supported by the Healthy Leeds Plan to achieve the best outcomes for people in Leeds to live fulfilling lives.

Main duties of the job

The post holder will:

Use experience in the business intelligence sector to develop routine analyses and standard reporting to support ICB functions in commissioning, performance reporting, and project planning.

Apply knowledge and experience of proven statistical and analytical techniques across these workstreams.

Have the ability to work seamlessly across information systems, including Microsoft Excel, SQL and Power BI.

Provide specialist support through the delivery of insight and intelligence from the many varied data sources available to the ICB.

Manage relationships with service teams, ensuring that need is understood, and a business intelligence plan is developed and implemented to support the service area.

Support the Senior Business Information Manager in developing proactive analyses and new ways of working.

Be versatile in operating across the customer base of the ODA where required to meet intelligence needs of the city.

The post holder should ideally hold a degree in a relevant topic and have experience in the delivery of business intelligence, preferably within a health care setting. The post holder should have strong interpersonal skills and be able to demonstrate the ability to form professional relationships and influence management based upon intelligence insight.

Leeds ODA is a fast-paced and in-demand team, so staff are required to be able to work confidently and autonomously, prioritising workloads to ensure strict deadlines are met.

About us

As part of the West Yorkshire Integrated Care System, the range of digital, insight, and technology services that highly specialist teams across the city provide are forming a new dynamic cross-organisational service to provide the very best services to the citys health and care providers. This will see Leeds be home to one of the first Office of Data Analytic functions, bringing together highly skilled intelligence and analytical staff across the system into a single service, investing in new technology and delivering advanced offerings to their customers.

In West Yorkshire we are passionate about creating an inclusive workplace that promotes and values diversity we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes. We welcome applications irrespective of people's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place that all applicants are treated fairly and consistently at every stage of the recruitment process, including consideration of reasonable adjustments for people who have a disability.

Details

Date posted

13 December 2022

Pay scheme

Agenda for change

Band

Band 6

Salary

£33,706 to £40,588 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9475-ICB-201

Job locations

Suits 2-4, Wira Business Park

Leeds

LS166EB


Job description

Job responsibilities

Support the business intelligence manager in servicing the business intelligence needs of service areas across the ODAs remit including unplanned care, system flow, childrens and maternity and episodic/ planned care. The post holder will be expected to,

Use experience in the business intelligence sector to develop routine analysis and standard reporting to support ICB functions in commissioning, performance reporting and project planning.

Apply knowledge and experience of proven statistical and analytical techniques across this work stream.

Provide specialist support through the delivery of insight and intelligence from the many varied data sources available to the ICB.

Manage relationships with service teams, ensuring that need is understood, and a business intelligence plan is in place to support the service area.

Support the use of and personally deploy the ICBs risk stratification and health intelligence tool to support commissioning teams. This includes training service areas in usage, demonstrating possible benefits and being able to utilise the tool in daily duties.

Key Accountabilities

The Office of Data Analytics provides a range of informatics services to the ICB and Local Authority in Leeds. The business intelligence elements of the team focus on supporting all commissioning areas of the ICB including unplanned care, system flow, childrens and maternity and episodic/ planned care. The post holder will be expected to have a wider knowledge of all ICB functions with a working knowledge of specific service areas within their remit.

The role is to provide analysis and solutions to support the management of the wider ICB, while also informing commissioning decisions day to day. The role will be responsible for maintaining strong links with services areas assigned to them, ensuring that the areas need is met and the product being offered is continually improved.

The post holder will provide specialist timely, accurate, relevant, and insightful information and intelligence in respect of activity and performance for a range of service areas. This may sometimes fall outside knowledge areas, requiring the post holder to quickly understand data sets and provide meaningful insights.

Provide analyses, dashboards, and reports on key areas in order to support operation and strategic delivery. This will involve receiving, analysing, and producing highly complex information, often within limited timeframes. Working to strict deadlines is therefore essential, often imposed due to national body reporting timelines.

Support the deployment and development of the ODAs reporting portfolio and health intelligence tool through promoting its usage within commissioning teams, providing insights for development and at times leasing with external developers to ensure content meets commissioning teams needs.

Communication of outputs to a wide range of statistical and non-statistical individuals and groups, both internal and external to the organisation will be required to ensure that the greatest benefit of products is felt. Due to the complexity and purpose of the information, the post holder will be required to deliver these in a way that ensures any barriers to communication are minimised.

Lead on the production and development of insights and intelligence to support activity and performance reports. The individual will be required to take initiative to plan and organise the development of complex, statistical and intelligent reporting. These outputs will need to be refined, adjusted and developed over time to meets customer requirements.

Design, undertake and analyse surveys, research, and audits to support service strategy and business direction. Report back findings to key stakeholders and present to service areas offering tailored insights that the individual feels are of value.

To support the Business Intelligence Manager in establishing, developing, and documenting information requirements across the entire ODA remit both currently and in the future if scope expands. Support in converting need to service support products within a self-service reporting portal.

Support the Senior Business Intelligence Manager in the development, enhancement and maintenance of tools, systems and dashboards that underpin performance monitoring and evidence driven forecasting, planning and commissioning. Indicative technologies will include, but may not be limited to: Power BI, SQL Server, Advanced MS Access, Advanced MS Excel, VBA, PowerPivot, T-SQL etc. Actively contribute to the continuous improvement of these, ensuring fitness for purpose and efficient operation.

Support the Business Intelligence Manager in evaluating BI products made available from third parties and assisting in the delivery of specialist training of other staff in the use of these when appropriate. The post holder will also provide advice or demonstrates own activities or workplace routines to other employees

.

To provide specialist business intelligence and analytical support on discrete and bespoke projects across the ODA and where appropriate with external partner organisations.

To undertake ad-hoc and bespoke information work which will require the analysis, interpretation and investigation of a variety of queries from within the organisation. The outputs will require analysis or comparison of a range of options, leading to a single solution, or range of solutions.

Support the provision and validation of regular and ad-hoc NHS England returns and queries.

To provide systems testing to ensure that internally and externally developed information tools are accurate and fit for purpose.

Provide interpretation and guidance to the Business Intelligence Manager and members of the leadership team on published reports, national guidance and policy. This will also include implementing the outcomes of guidance and legislation, particularly in respect of information management, data processing and information governance and proposing changes and redesign of local policies and procedures where required.

The post-holder will be expected to work flexibly in supporting a wide variety of business functions within the organisation where appropriate.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

The Office of Data Analytics provides a range of informatics services to the ICB and Local Authority in Leeds. The business intelligence elements of the team focus on supporting all commissioning areas of the ICB including unplanned care, system flow, childrens and maternity and episodic/ planned care. The post holder will be expected to have a wider knowledge of all ICB functions with a working knowledge of specific service areas within their remit.

The role is to provide analysis and solutions to support the management of the wider ICB, while also informing commissioning decisions day to day. The role will be responsible for maintaining strong links with services areas assigned to them, ensuring that the areas need is met and the product being offered is continually improved.

The post holder will provide specialist timely, accurate, relevant and insightful information and intelligence in respect of activity and performance for a range of service areas. This may sometimes fall outside knowledge areas, requiring the post holder to quickly understand data sets and provide meaningful insights.

Provide analyses, dashboards and reports on key areas in order to support operation and strategic delivery. This will involve receiving, analysing and producing highly complex information, often within limited timeframes. Working to strict deadlines is therefore essential, often imposed due to national body reporting timelines.

Support the deployment and development of the ODAs reporting portfolio and health intelligence tool through promoting its usage within commissioning teams, providing insights for development and at times leasing with external developers to ensure content meets commissioning teams needs.

Job description

Job responsibilities

Support the business intelligence manager in servicing the business intelligence needs of service areas across the ODAs remit including unplanned care, system flow, childrens and maternity and episodic/ planned care. The post holder will be expected to,

Use experience in the business intelligence sector to develop routine analysis and standard reporting to support ICB functions in commissioning, performance reporting and project planning.

Apply knowledge and experience of proven statistical and analytical techniques across this work stream.

Provide specialist support through the delivery of insight and intelligence from the many varied data sources available to the ICB.

Manage relationships with service teams, ensuring that need is understood, and a business intelligence plan is in place to support the service area.

Support the use of and personally deploy the ICBs risk stratification and health intelligence tool to support commissioning teams. This includes training service areas in usage, demonstrating possible benefits and being able to utilise the tool in daily duties.

Key Accountabilities

The Office of Data Analytics provides a range of informatics services to the ICB and Local Authority in Leeds. The business intelligence elements of the team focus on supporting all commissioning areas of the ICB including unplanned care, system flow, childrens and maternity and episodic/ planned care. The post holder will be expected to have a wider knowledge of all ICB functions with a working knowledge of specific service areas within their remit.

The role is to provide analysis and solutions to support the management of the wider ICB, while also informing commissioning decisions day to day. The role will be responsible for maintaining strong links with services areas assigned to them, ensuring that the areas need is met and the product being offered is continually improved.

The post holder will provide specialist timely, accurate, relevant, and insightful information and intelligence in respect of activity and performance for a range of service areas. This may sometimes fall outside knowledge areas, requiring the post holder to quickly understand data sets and provide meaningful insights.

Provide analyses, dashboards, and reports on key areas in order to support operation and strategic delivery. This will involve receiving, analysing, and producing highly complex information, often within limited timeframes. Working to strict deadlines is therefore essential, often imposed due to national body reporting timelines.

Support the deployment and development of the ODAs reporting portfolio and health intelligence tool through promoting its usage within commissioning teams, providing insights for development and at times leasing with external developers to ensure content meets commissioning teams needs.

Communication of outputs to a wide range of statistical and non-statistical individuals and groups, both internal and external to the organisation will be required to ensure that the greatest benefit of products is felt. Due to the complexity and purpose of the information, the post holder will be required to deliver these in a way that ensures any barriers to communication are minimised.

Lead on the production and development of insights and intelligence to support activity and performance reports. The individual will be required to take initiative to plan and organise the development of complex, statistical and intelligent reporting. These outputs will need to be refined, adjusted and developed over time to meets customer requirements.

Design, undertake and analyse surveys, research, and audits to support service strategy and business direction. Report back findings to key stakeholders and present to service areas offering tailored insights that the individual feels are of value.

To support the Business Intelligence Manager in establishing, developing, and documenting information requirements across the entire ODA remit both currently and in the future if scope expands. Support in converting need to service support products within a self-service reporting portal.

Support the Senior Business Intelligence Manager in the development, enhancement and maintenance of tools, systems and dashboards that underpin performance monitoring and evidence driven forecasting, planning and commissioning. Indicative technologies will include, but may not be limited to: Power BI, SQL Server, Advanced MS Access, Advanced MS Excel, VBA, PowerPivot, T-SQL etc. Actively contribute to the continuous improvement of these, ensuring fitness for purpose and efficient operation.

Support the Business Intelligence Manager in evaluating BI products made available from third parties and assisting in the delivery of specialist training of other staff in the use of these when appropriate. The post holder will also provide advice or demonstrates own activities or workplace routines to other employees

.

To provide specialist business intelligence and analytical support on discrete and bespoke projects across the ODA and where appropriate with external partner organisations.

To undertake ad-hoc and bespoke information work which will require the analysis, interpretation and investigation of a variety of queries from within the organisation. The outputs will require analysis or comparison of a range of options, leading to a single solution, or range of solutions.

Support the provision and validation of regular and ad-hoc NHS England returns and queries.

To provide systems testing to ensure that internally and externally developed information tools are accurate and fit for purpose.

Provide interpretation and guidance to the Business Intelligence Manager and members of the leadership team on published reports, national guidance and policy. This will also include implementing the outcomes of guidance and legislation, particularly in respect of information management, data processing and information governance and proposing changes and redesign of local policies and procedures where required.

The post-holder will be expected to work flexibly in supporting a wide variety of business functions within the organisation where appropriate.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

The Office of Data Analytics provides a range of informatics services to the ICB and Local Authority in Leeds. The business intelligence elements of the team focus on supporting all commissioning areas of the ICB including unplanned care, system flow, childrens and maternity and episodic/ planned care. The post holder will be expected to have a wider knowledge of all ICB functions with a working knowledge of specific service areas within their remit.

The role is to provide analysis and solutions to support the management of the wider ICB, while also informing commissioning decisions day to day. The role will be responsible for maintaining strong links with services areas assigned to them, ensuring that the areas need is met and the product being offered is continually improved.

The post holder will provide specialist timely, accurate, relevant and insightful information and intelligence in respect of activity and performance for a range of service areas. This may sometimes fall outside knowledge areas, requiring the post holder to quickly understand data sets and provide meaningful insights.

Provide analyses, dashboards and reports on key areas in order to support operation and strategic delivery. This will involve receiving, analysing and producing highly complex information, often within limited timeframes. Working to strict deadlines is therefore essential, often imposed due to national body reporting timelines.

Support the deployment and development of the ODAs reporting portfolio and health intelligence tool through promoting its usage within commissioning teams, providing insights for development and at times leasing with external developers to ensure content meets commissioning teams needs.

Person Specification

Qualifications

Essential

  • Educated to degree level with a degree, or post-degree training in a relevant discipline or relevant experience

Desirable

  • Completed an approved course in SQL, Power BI or alternative visual programming language.

Experience

Essential

  • Demonstrable experience of managing and developing information delivery systems within an NHS or healthcare environment.
  • Designing, developing, and implementing information systems
  • Operational management of information systems
  • Practical usage of information systems from a user perspective
  • Remote extraction of data from information systems
  • Successfully working with and influencing senior managers
  • Understand the purpose of information systems used by CCGs
  • Project management qualification or equivalent experience.

Desirable

  • Specialist knowledge and understanding of NHS data definitions, Acute and Community information, clinical terminology, and coding systems.

Experience

Essential

  • Demonstrable experience of managing and developing information delivery systems within an NHS or healthcare environment.
  • Designing, developing, and implementing information systems
  • Operational management of information systems
  • Practical usage of information systems from a user perspective
  • Remote extraction of data from information systems
  • Successfully working with and influencing senior managers
  • Understand the purpose of information systems used by CCGs
  • Project management qualification or equivalent experience.

Desirable

  • Specialist knowledge and understanding of NHS data definitions, Acute and Community information, clinical terminology, and coding systems.

Additional Requirements

Essential

  • Must be willing to adapt working practice to meet changing circumstances and service developments
  • Ability to work across professional and organizational boundaries
  • Ability to inspire and motivate others
  • Able to demonstrate personal integrity, energy and resilience
  • Able to deliver competing priorities to time on tight deadlines
  • Capacity to handle conflict

Skills & Behaviours

Essential

  • Work autonomously, using initiative to problem solve
  • Analytical and logical thinking
  • Analysis and processing of data
  • Excellent communications skills with the ability to use tact, persuasion, and empathy.
  • Good level of experience in the use of information systems including SQL, Power BI
  • Advanced level of experience of analysing and presenting complex and sensitive data in Microsoft Excel.
  • Presentation skills
  • Negotiation and facilitation skills
  • Ability to liaise with and influence staff at all levels
  • Positively responds and adapts to the requirements of a rapidly changing information environment
  • Capable of prioritising many tasks
  • Ability to act based on own interpretation of broad policies.
  • Be able to make autonomous decisions when required sometimes at short notice
  • Ability to maintain confidentially where required.
  • Highly skilled in identifying and highlighting any areas of concern with regard to data quality, accuracy or compliance with NHS targets, undertaking / recommending appropriate action as required.
Person Specification

Qualifications

Essential

  • Educated to degree level with a degree, or post-degree training in a relevant discipline or relevant experience

Desirable

  • Completed an approved course in SQL, Power BI or alternative visual programming language.

Experience

Essential

  • Demonstrable experience of managing and developing information delivery systems within an NHS or healthcare environment.
  • Designing, developing, and implementing information systems
  • Operational management of information systems
  • Practical usage of information systems from a user perspective
  • Remote extraction of data from information systems
  • Successfully working with and influencing senior managers
  • Understand the purpose of information systems used by CCGs
  • Project management qualification or equivalent experience.

Desirable

  • Specialist knowledge and understanding of NHS data definitions, Acute and Community information, clinical terminology, and coding systems.

Experience

Essential

  • Demonstrable experience of managing and developing information delivery systems within an NHS or healthcare environment.
  • Designing, developing, and implementing information systems
  • Operational management of information systems
  • Practical usage of information systems from a user perspective
  • Remote extraction of data from information systems
  • Successfully working with and influencing senior managers
  • Understand the purpose of information systems used by CCGs
  • Project management qualification or equivalent experience.

Desirable

  • Specialist knowledge and understanding of NHS data definitions, Acute and Community information, clinical terminology, and coding systems.

Additional Requirements

Essential

  • Must be willing to adapt working practice to meet changing circumstances and service developments
  • Ability to work across professional and organizational boundaries
  • Ability to inspire and motivate others
  • Able to demonstrate personal integrity, energy and resilience
  • Able to deliver competing priorities to time on tight deadlines
  • Capacity to handle conflict

Skills & Behaviours

Essential

  • Work autonomously, using initiative to problem solve
  • Analytical and logical thinking
  • Analysis and processing of data
  • Excellent communications skills with the ability to use tact, persuasion, and empathy.
  • Good level of experience in the use of information systems including SQL, Power BI
  • Advanced level of experience of analysing and presenting complex and sensitive data in Microsoft Excel.
  • Presentation skills
  • Negotiation and facilitation skills
  • Ability to liaise with and influence staff at all levels
  • Positively responds and adapts to the requirements of a rapidly changing information environment
  • Capable of prioritising many tasks
  • Ability to act based on own interpretation of broad policies.
  • Be able to make autonomous decisions when required sometimes at short notice
  • Ability to maintain confidentially where required.
  • Highly skilled in identifying and highlighting any areas of concern with regard to data quality, accuracy or compliance with NHS targets, undertaking / recommending appropriate action as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

Suits 2-4, Wira Business Park

Leeds

LS166EB


Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS West Yorkshire Integrated Care Board

Address

Suits 2-4, Wira Business Park

Leeds

LS166EB


Employer's website

http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Intelligence Manager

Jane Isherwood

jane.isherwood@nhs.net

Details

Date posted

13 December 2022

Pay scheme

Agenda for change

Band

Band 6

Salary

£33,706 to £40,588 a year

Contract

Permanent

Working pattern

Full-time

Reference number

D9475-ICB-201

Job locations

Suits 2-4, Wira Business Park

Leeds

LS166EB


Supporting documents

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