Job summary
Are you adaptable and react positively when things change unexpectedly?
Are you a natural planner and logical thinker? Are you passionate about delivering the best outcomes for people and communities?
Would you like to be working at the heart of West Yorkshire Health and Care Partnership (WY HCP), one of the most exciting Integrated Care Partnerships in the UK?
WY HCP is going through an extraordinary period of change, working in partnership with our 5 local places and across several programmes to support significant transformation. Due to changing roles, evolving portfolio and maternity leave our team is seeking new, dynamic leadership to support the evolution of our team with new thinking and ideas.
You will be part of a team who:
Have a story to tell about how we are making change happen
Capture and celebrate small wins
Use lived experience to create positive change and transformation
Produce effective, transformational and award-winning programmes
Work proactively and collaboratively with stakeholders
Seek to be innovative and challenge that status quo
Role model productivity while maintaining a positive work life balance
Are flexible and agile working in an ever changing environment
You will need knowledge and experience of programme management techniques, strong leadership qualities and experience of successfully managing stakeholders and resources to deliver organisational change. We value not only educational experience but work and lived experience too.
Main duties of the job
Key Responsibilities:
Contributing to the strategic planning of the function, identifying interdependencies across component programmes/projects, potential impacts on wider organisation, resource requirements and building in contingency and adjustments, as necessary
Contributing to the financial management of the function and its constituent programmes ensuring value for money
Ensuring timely and accurate information analysis and reporting to the Associate Director
Providing operational and strategic leadership to support transformation, sharing of best practice and achieving the key performance indicators aligned to all programmes within the function
Working closely with the Accountable Officers, Chief Executives, Clinical Leads, Clinical networks and NHS England providing high quality specialist advice, expertise and leadership on communications and engagement to the function, its programmes and the Partnership
Ensuring any risks are understood and where appropriate mitigated through appropriate actions and strategies where necessary supported by the ICS.
Promoting a culture of effective joint partnership working ensuring that there is clear reporting and escalation of issues when issues are raised providing clear support to places acting as a key link between the Programme Manager and place based delivery leads
Ensuring the principles of openness, transparency and candour are observed and upheld in all working practices
About us
In West Yorkshire we are
passionate about creating an inclusive workplace that promotes and values
diversity we see this as a strength and part of our founding mission, values and
behaviours. We know through experience
that different ideas, perspectives and backgrounds create a stronger and more
creative work environment that delivers patient outcomes.
We welcome
applications irrespective of people's age, disability, sex, gender identity and
gender expression, race or ethnicity, religion or belief, sexual orientation,
or other personal circumstances. We have policies and procedures in place that
all applicants are treated fairly and consistently at every stage of the
recruitment process, including consideration of reasonable adjustments for
people who have a disability.
We
are jointly committed to creating and maintaining afair and supportive working
environment and culture, where contributions are fully recognised and valued by
all and staff feel empowered to carry out their duties to the best of their
abilities. As employers we are committed to promoting and protecting the
physical and mental health and well-being of all our staff.
We
are an equal opportunities employer. We are a Disability Confident employer and
will interview any disabled candidate who meet the essential criteria for a job
vacancy and consider them on their abilities.
Job description
Job responsibilities
As an Organisation we offer a flexible approach to working hours to meet the needs of the individual and the service. Please speak to us about how we might be able to accommodate a flexible working arrangement whether thats job share, part time or another flexible pattern.
This role will involve:
Providing operational
and strategic leadership to support transformation, sharing of best practice
and achieving the key performance indicators aligned to all programmes within
the function.
Leading on
the on-going development and implementation of
agreed monitoring systems in place.
Working closely with the Accountable Officers, Chief
Executives, Clinical Leads, Clinical networks and NHS England providing high
quality specialist advice, expertise and leadership on communications and
engagement to the function, its programmes and the Partnership.
Ensuring an appropriate degree of
rigour and discipline in relation to the approach, structure, progress
reporting and management of risk within the programme that is proportionate to
the devolved (to place) approach to delivery.
Ensuring any risks are understood
and where appropriate mitigated through appropriate actions and strategies
where necessary supported by the ICS.
Promoting a culture of effective
joint partnership working ensuring that there is clear reporting and escalation
of issues when issues are raised providing clear support to places acting as a
key link between the Programme Manager and place based delivery leads.
To work closely with providers,
clinical networks, PCNs, Local Authorities and the ICB; establishing key
working relationships which ensure that all partners have a clear understanding
of the expectations and goals with regards to delivery of function priorities
Ensuring key risks and challenges are
taken into account when developing shared plans around service transformation.
Ensuring
effective clinical engagement and leadership in delivery of long term condition
areas.
Developing and implementing data collection
systems that will provide accurate, robust, timely data.
Presenting information and issues, explaining
highly complex issues, to a wide range of internal and external stakeholders.
Liaising with
other colleagues nationally to share best practice.
Meeting the
NHSE reporting requirements of the NHSE MOUs.
Providing
senior programme management for multiple programmes, working within a multidisciplinary
environment, adhering to the relevant standards and methodologies
Producing regular
complex reports / briefing papers to committees, and present to various groups,
as required;
Redesigning programme
documentation where necessary and to look at efficient and effective ways of data
collection
Developing a culture that promotes
equality and values diversity. The post
holder must be aware of and committed to the Equality and Diversity policies of
WY HCP, comply with all the requirements of these policies and also actively
promote Equality and Diversity issues relevant to the post.
Ensuring the principles of openness,
transparency and candour are observed and upheld in all working practices.
Job description
Job responsibilities
As an Organisation we offer a flexible approach to working hours to meet the needs of the individual and the service. Please speak to us about how we might be able to accommodate a flexible working arrangement whether thats job share, part time or another flexible pattern.
This role will involve:
Providing operational
and strategic leadership to support transformation, sharing of best practice
and achieving the key performance indicators aligned to all programmes within
the function.
Leading on
the on-going development and implementation of
agreed monitoring systems in place.
Working closely with the Accountable Officers, Chief
Executives, Clinical Leads, Clinical networks and NHS England providing high
quality specialist advice, expertise and leadership on communications and
engagement to the function, its programmes and the Partnership.
Ensuring an appropriate degree of
rigour and discipline in relation to the approach, structure, progress
reporting and management of risk within the programme that is proportionate to
the devolved (to place) approach to delivery.
Ensuring any risks are understood
and where appropriate mitigated through appropriate actions and strategies
where necessary supported by the ICS.
Promoting a culture of effective
joint partnership working ensuring that there is clear reporting and escalation
of issues when issues are raised providing clear support to places acting as a
key link between the Programme Manager and place based delivery leads.
To work closely with providers,
clinical networks, PCNs, Local Authorities and the ICB; establishing key
working relationships which ensure that all partners have a clear understanding
of the expectations and goals with regards to delivery of function priorities
Ensuring key risks and challenges are
taken into account when developing shared plans around service transformation.
Ensuring
effective clinical engagement and leadership in delivery of long term condition
areas.
Developing and implementing data collection
systems that will provide accurate, robust, timely data.
Presenting information and issues, explaining
highly complex issues, to a wide range of internal and external stakeholders.
Liaising with
other colleagues nationally to share best practice.
Meeting the
NHSE reporting requirements of the NHSE MOUs.
Providing
senior programme management for multiple programmes, working within a multidisciplinary
environment, adhering to the relevant standards and methodologies
Producing regular
complex reports / briefing papers to committees, and present to various groups,
as required;
Redesigning programme
documentation where necessary and to look at efficient and effective ways of data
collection
Developing a culture that promotes
equality and values diversity. The post
holder must be aware of and committed to the Equality and Diversity policies of
WY HCP, comply with all the requirements of these policies and also actively
promote Equality and Diversity issues relevant to the post.
Ensuring the principles of openness,
transparency and candour are observed and upheld in all working practices.
Person Specification
Experience
Essential
- Experience of working in a health care or public health environment
- Experience of implementing complex change projects at scale across a regional footprint
- Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Practical experience of leading and developing multiple successful projects, including the development of project management frameworks across organisations, preferably relating to acute, primary care, community, and social care.
- Proven successful planning and organisation experience.
- Performance management, including monitoring of delivery to timescales.
- Ability to efficiently prioritise own workload and the workload of others whilst working within very tight deadlines and with differing priorities.
- Excellent interpersonal skills and experience of collaborative working essential, with proven ability to communicate with colleagues at all levels across a wide range of organisations.
- Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences.
- Experience of budget management and forecasting including with programme budget management and processes.
- Experience of managing people within a project management (matrix) structure.
- Experience of using Microsoft Office IT packages such as Word, Excel, PowerPoint
- Experienced at leading on change management/service improvement within the NHS and/or social care.
- Examples of leading cross organisation team projects including senior clinical staff.
- Experience of using Microsoft Project Office IT packages such as MS
Skills and Behaviours
Essential
- Able to work with and through ambiguity and an ability to think on their feet when dealing with issues and problems
- Computer literate with an ability to use the required systems/ office packages
- Excellent organisational and planning skills
- Excellent interpersonal and communications skills and an ability to work across multiple organisations and environments
- Ability to gain confidence and credibility of a range of professionals
- Highly developed, negotiating and influencing skills, overcoming barriers to understanding and acceptance, and reaching agreements
- Ability to interpret and analyse complex facts or situations
- Passionate about service improvement and the benefits this can deliver to patient care
- Understanding of broad NHS roles and responsibilities, structures and processes
- To work autonomously and as part of a team
- Experience of leading and delivering programmes and projects of work in a partnership environment
- Experience of working in a business planning cycle
- Experience of working with and influencing in a political environment where differences of professional opinion differ
- Ability to provide effective leadership
- Able to think conceptually in order to plan flexibly for the longer term and continually identify opportunities for improvement.
- Excellent interpersonal and communication skills with experience of effective networking external to the host organisation
- Ability to influence and persuade others by articulating a balanced view and provide constructive challenge and feedback
- Track record of delivery and internal and external stakeholder management
- Ability to manage potentially aggressive and/or antagonistic situations with staff and stakeholders where opinion differs within change programmes for successful outcomes, whilst maintaining integrity/effective working relationships.
- Able to develop and support the programmes vision and ambitions whilst able to effectively communicate this to a wide range of audiences
- Politically astute and aware
- Good understanding of the role of effective communications and engagement with patients, public, workforce and stakeholders in achieving/delivering CCG objectives and maintaining the reputation of the NHS and CCG.
- Highly resilient individual with the ability to cope under pressure within a continually changing environment
- Able to flex style when the needs arises in order to achieve successful outcomes in a timely manner
- Committed to the equalities agenda
- Experience of leading and delivering programmes and projects of work in a partnership environment
- Experience of working in a business planning cycle
- Experience of working with and influencing in a political environment where differences of professional opinion differ
- Ability to provide effective leadership
- Able to think conceptually in order to plan flexibly for the longer term and continually identify opportunities for improvement.
- Excellent interpersonal and communication skills with experience of effective networking external to the host organisation
- Ability to influence and persuade others by articulating a balanced view and provide constructive challenge and feedback
- Track record of delivery and internal and external stakeholder management
- Ability to manage potentially aggressive and/or antagonistic situations with staff and stakeholders where opinion differs within change programmes for successful outcomes, whilst maintaining integrity/effective working relationships.
- Able to develop and support the programmes vision and ambitions whilst able to effectively communicate this to a wide range of audiences
- Politically astute and aware
- Good understanding of the role of effective communications and engagement with patients, public, workforce and stakeholders in achieving/delivering CCG objectives and maintaining the reputation of the NHS and CCG.
- Highly resilient individual with the ability to cope under pressure within a continually changing environment
- Able to flex style when the needs arises in order to achieve successful outcomes in a timely manner
- Committed to the equalities agenda
- Proven Programme Management Leadership skills
- Well-developed negotiating and relationship building skills
- Excellent IT skills
- Excellent analysis and report writing skills that produce succinct and impactful results that meet programme needs
- Ability to communicate effectively, listening to others, reflecting and sharing information in an appropriate form
- Well -developed interpersonal skills with the ability to gain credibility and confidence of senior stakeholders across organisation
- Natural ability to build strong working relationships with colleagues and work collaboratively with a wider group of peers
- Good commercial acumen that can be translated into the public sector/NHS environment
- Passionate about service improvement and the benefits this can deliver to patient care.
- Influencing and persuading within an environment where clinical & professional excellence and operational resilience is critical
- To work autonomously and as part of a team.
Qualifications
Essential
- Educated to masters level or equivalent experience of working at a senior level.
- Experience of informing/delivering solutions through co-production.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- In depth knowledge of key national policy initiatives affecting the NHS, (Primary Care) local government and social care including demonstrable experience of utilising these policy drivers to influence outcomes
- Experience of working on patient care for long-term conditions
- Substantial experience in use of programme management tools and techniques and methodology.
- Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences
Values and Behaviours
Essential
- Being respectful and enabling trust
- Respectful and supportive of others and challenges disrespectful behaviour
- Trustworthy and able to inspire confidence in others
- Shows an interest in others views and acts upon these in a positive manner
- Adjusts communication techniques accordingly
- Working together for service users
- Can vocalise the interests of patients
- Presents a positive respectable image to all stakeholders
- Understands how the role impacts on healthcare and patient experience
- Is committed to understand the wider network of the ICB and working in partnership for the benefit of the patient
- Committed to being one single inclusive team
- Confident working as part of a team to manage workload and share learning
- Able to adapt to change and work flexibly
- Being the best we can be
- Enthusiastic about quality and delivery of this
- Has a solution focused approach to deliver value for money
- Acts in a positive manner to improve morale and address negativity
- Open and honest about difficulties and risks and addresses these promptly
Additional Requirements
Essential
- Ability to work under pressure and meet objectives with conflicting deadlines.
- Self-motivated, Objective, calm and confident under pressure
- Applies sound judgement and is able quickly to identify and explain the essential issues.
- Able to plan and deliver work effectively, logically and systematically. Organised, methodical.
- Self-motivated, Objective, calm and confident under pressure
- Demonstrate drive and tenacity to see a job through to completion at the highest standard.
- Able to investigate and resolve issues that may be sensitive or difficult, requiring tact and patience.
Person Specification
Experience
Essential
- Experience of working in a health care or public health environment
- Experience of implementing complex change projects at scale across a regional footprint
- Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Practical experience of leading and developing multiple successful projects, including the development of project management frameworks across organisations, preferably relating to acute, primary care, community, and social care.
- Proven successful planning and organisation experience.
- Performance management, including monitoring of delivery to timescales.
- Ability to efficiently prioritise own workload and the workload of others whilst working within very tight deadlines and with differing priorities.
- Excellent interpersonal skills and experience of collaborative working essential, with proven ability to communicate with colleagues at all levels across a wide range of organisations.
- Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences.
- Experience of budget management and forecasting including with programme budget management and processes.
- Experience of managing people within a project management (matrix) structure.
- Experience of using Microsoft Office IT packages such as Word, Excel, PowerPoint
- Experienced at leading on change management/service improvement within the NHS and/or social care.
- Examples of leading cross organisation team projects including senior clinical staff.
- Experience of using Microsoft Project Office IT packages such as MS
Skills and Behaviours
Essential
- Able to work with and through ambiguity and an ability to think on their feet when dealing with issues and problems
- Computer literate with an ability to use the required systems/ office packages
- Excellent organisational and planning skills
- Excellent interpersonal and communications skills and an ability to work across multiple organisations and environments
- Ability to gain confidence and credibility of a range of professionals
- Highly developed, negotiating and influencing skills, overcoming barriers to understanding and acceptance, and reaching agreements
- Ability to interpret and analyse complex facts or situations
- Passionate about service improvement and the benefits this can deliver to patient care
- Understanding of broad NHS roles and responsibilities, structures and processes
- To work autonomously and as part of a team
- Experience of leading and delivering programmes and projects of work in a partnership environment
- Experience of working in a business planning cycle
- Experience of working with and influencing in a political environment where differences of professional opinion differ
- Ability to provide effective leadership
- Able to think conceptually in order to plan flexibly for the longer term and continually identify opportunities for improvement.
- Excellent interpersonal and communication skills with experience of effective networking external to the host organisation
- Ability to influence and persuade others by articulating a balanced view and provide constructive challenge and feedback
- Track record of delivery and internal and external stakeholder management
- Ability to manage potentially aggressive and/or antagonistic situations with staff and stakeholders where opinion differs within change programmes for successful outcomes, whilst maintaining integrity/effective working relationships.
- Able to develop and support the programmes vision and ambitions whilst able to effectively communicate this to a wide range of audiences
- Politically astute and aware
- Good understanding of the role of effective communications and engagement with patients, public, workforce and stakeholders in achieving/delivering CCG objectives and maintaining the reputation of the NHS and CCG.
- Highly resilient individual with the ability to cope under pressure within a continually changing environment
- Able to flex style when the needs arises in order to achieve successful outcomes in a timely manner
- Committed to the equalities agenda
- Experience of leading and delivering programmes and projects of work in a partnership environment
- Experience of working in a business planning cycle
- Experience of working with and influencing in a political environment where differences of professional opinion differ
- Ability to provide effective leadership
- Able to think conceptually in order to plan flexibly for the longer term and continually identify opportunities for improvement.
- Excellent interpersonal and communication skills with experience of effective networking external to the host organisation
- Ability to influence and persuade others by articulating a balanced view and provide constructive challenge and feedback
- Track record of delivery and internal and external stakeholder management
- Ability to manage potentially aggressive and/or antagonistic situations with staff and stakeholders where opinion differs within change programmes for successful outcomes, whilst maintaining integrity/effective working relationships.
- Able to develop and support the programmes vision and ambitions whilst able to effectively communicate this to a wide range of audiences
- Politically astute and aware
- Good understanding of the role of effective communications and engagement with patients, public, workforce and stakeholders in achieving/delivering CCG objectives and maintaining the reputation of the NHS and CCG.
- Highly resilient individual with the ability to cope under pressure within a continually changing environment
- Able to flex style when the needs arises in order to achieve successful outcomes in a timely manner
- Committed to the equalities agenda
- Proven Programme Management Leadership skills
- Well-developed negotiating and relationship building skills
- Excellent IT skills
- Excellent analysis and report writing skills that produce succinct and impactful results that meet programme needs
- Ability to communicate effectively, listening to others, reflecting and sharing information in an appropriate form
- Well -developed interpersonal skills with the ability to gain credibility and confidence of senior stakeholders across organisation
- Natural ability to build strong working relationships with colleagues and work collaboratively with a wider group of peers
- Good commercial acumen that can be translated into the public sector/NHS environment
- Passionate about service improvement and the benefits this can deliver to patient care.
- Influencing and persuading within an environment where clinical & professional excellence and operational resilience is critical
- To work autonomously and as part of a team.
Qualifications
Essential
- Educated to masters level or equivalent experience of working at a senior level.
- Experience of informing/delivering solutions through co-production.
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
- In depth knowledge of key national policy initiatives affecting the NHS, (Primary Care) local government and social care including demonstrable experience of utilising these policy drivers to influence outcomes
- Experience of working on patient care for long-term conditions
- Substantial experience in use of programme management tools and techniques and methodology.
- Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences
Values and Behaviours
Essential
- Being respectful and enabling trust
- Respectful and supportive of others and challenges disrespectful behaviour
- Trustworthy and able to inspire confidence in others
- Shows an interest in others views and acts upon these in a positive manner
- Adjusts communication techniques accordingly
- Working together for service users
- Can vocalise the interests of patients
- Presents a positive respectable image to all stakeholders
- Understands how the role impacts on healthcare and patient experience
- Is committed to understand the wider network of the ICB and working in partnership for the benefit of the patient
- Committed to being one single inclusive team
- Confident working as part of a team to manage workload and share learning
- Able to adapt to change and work flexibly
- Being the best we can be
- Enthusiastic about quality and delivery of this
- Has a solution focused approach to deliver value for money
- Acts in a positive manner to improve morale and address negativity
- Open and honest about difficulties and risks and addresses these promptly
Additional Requirements
Essential
- Ability to work under pressure and meet objectives with conflicting deadlines.
- Self-motivated, Objective, calm and confident under pressure
- Applies sound judgement and is able quickly to identify and explain the essential issues.
- Able to plan and deliver work effectively, logically and systematically. Organised, methodical.
- Self-motivated, Objective, calm and confident under pressure
- Demonstrate drive and tenacity to see a job through to completion at the highest standard.
- Able to investigate and resolve issues that may be sensitive or difficult, requiring tact and patience.
