Job summary
NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.
By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:
- improving the health of children and young people
- supporting people to stay well and independent
- acting sooner to help those with preventable conditions
- supporting those with long-term conditions or mental health issues
- caring for those with multiple needs as populations age
This is an exciting opportunity for an experienced head of clinical quality or quality manager to lead a dynamic team working to ensure that residents of Cornwall and Isles of Scilly receive high quality, safe, clinically effective care and support whilst positively experiencing care that is personal to their needs. Are you a nurse or allied health professional with extensive knowledge of working in quality and patient safety? Are you looking for a role that is diverse and challenging? If so, we would love to hear from you.
Please contact Lisa Nightingale, Head of Clinical Quality on 07766 733804for further enquiries
Main duties of the job
The post holder will lead on monitoring, assuring and developing the quality of services the ICB commissions. The post holder will bring their clinical expertise and experience in relation to patient safety, clinical effectiveness and patient experience to ensure the commissioning and contracting of high quality health services and will provide expert input into strategic and clinical planning, standard setting and assurance processes. The post-holder will work closely with the Director of Nursing in providing leadership and direction, working collaboratively in ensuring an integrated approach to quality, performance management, the continuous improvement of services, triangulating data, challenging providers accordingly and investigating urgent quality issues and concerns. The post-holder will lead the delivery of the ICB Quality Assurance Framework and will have a specific remit in management of routine/ enhanced quality monitoring; addressing underperformance where appropriate; directing remedial action plans; ensuring delivery of quality improvements; and oversight of clinical quality financial incentives schemes i.e. CQUIN/ quality premium. The post-holder will develop and nurture key relationships, maintain networks internally and externally, including national networks, to support the building of strong, trustful and respectful relationships with partners to ensure patients receive safe, high quality care.
About us
We are committed to creating an inclusive and diverse work environment and are always keen to hear from people who would like to work with us. We welcome applications from everyone regardless of age, disability or long-term health condition, gender identity or expression, race or ethnicity, faith, sex, sexuality or veteran status.
We are looking for people whose personal values and behaviours align with the NHS values outlined in the NHS Constitution and our own values and behaviours.
You can look forward to excellent benefits including discounts schemes, optional pension and life assurance, flexible working, salary sacrifice vehicles and cycles and much more
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.
Job description
Job responsibilities
Please view the attached job description and person specification for more specific information about this post.
For hybrid working we offer the flexibility to work from an office (Bodmin, Truro), and from home, depending on the requirements of the team.
Person Specification
Essential
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- A professional nursing or allied health professional qualification and current registration with the nursing and midwifery council or HCPC.
- Extensive knowledge of quality and patient safety requirements and monitoring and assurance processes against national requirements
- Committed to continuing professional development, actively developing and supporting a continuous learning culture.
- Proven leadership experience
- Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
- Professional credibility to work effectively with clinicians
- Confidence to question information and explanations supplied by others who may be experts in their field.
- Excellent communication skills in a politically sensitive environment and be able to act as an ambassador for the ICB
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues and present complex and sensitive information to large and influential groups'
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse highly complex facts and situations and develop a range of options.
- Strategic thinking - the ability to anticipate and resolve problems before they arise.
Person Specification
Essential
Essential
- Educated to Masters level or equivalent level of experience of working at a senior level in specialist area.
- A professional nursing or allied health professional qualification and current registration with the nursing and midwifery council or HCPC.
- Extensive knowledge of quality and patient safety requirements and monitoring and assurance processes against national requirements
- Committed to continuing professional development, actively developing and supporting a continuous learning culture.
- Proven leadership experience
- Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
- Professional credibility to work effectively with clinicians
- Confidence to question information and explanations supplied by others who may be experts in their field.
- Excellent communication skills in a politically sensitive environment and be able to act as an ambassador for the ICB
- Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues and present complex and sensitive information to large and influential groups'
- Negotiate on difficult and very complex and detailed issues.
- Problem solving skills and ability to respond to sudden unexpected demands.
- Ability to analyse highly complex facts and situations and develop a range of options.
- Strategic thinking - the ability to anticipate and resolve problems before they arise.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
