NHS Cornwall and Isles of Scilly Integrated Care Board

CHC Coordinator

The closing date is 14 July 2025

Job summary

We are looking for a positive and enthusiastic professional with a nursing, social work or an allied health professional registration who is looking for a new challenge or next step in their career to join the Continuing healthcare (CHC) team. These roles are currently offered as a secondment from our system partners.

This important role is central to the delivery of CHC across Cornwall and Isles of Scilly with a primary objective of ensuring fair access to CHC with better outcomes and better experiences for our patients.

Our ideal candidate will be able to work autonomously and collaboratively in a multi-agency environment with individuals and their representatives to support the assessment and review process for NHS Continuing Healthcare (CHC) and NHS Funded Nursing Care (FNC). Candidates will case manage clients to ensure that their needs are effectively met and promote Personal Health Budgets and personalisation, empowering people with complex health needs to live their best lives. You will be a highly motivated individual who is passionate about patient care and improving life opportunities.

Main duties of the job

You will promote good professional practice in CHC by advising and liaising with other health providers, care providers and Adult Social care colleagues. You will be accountable for managing a caseload of Continuing Healthcare assessments, reviews and placements which will include care planning, risk assessment and case management.

Successful candidates will be able to demonstrate the ability to remain calm, to handle emotive, complicated, and sensitive issues. You will need to show tact and diplomacy, good workload management skills and be able to negotiate with confidence and provide innovative solutions for complex care requirements.

As part of the county wide team you will work flexibly and responsively to the demands of the service to support the CHC process.You must be able to travel independently to visit individuals and attend meetings at various locations across Cornwall as part of your day-to-day work.

About us

NHS Cornwall and Isles of Scilly Integrated Care Board (ICB) is a statutory NHS organisation responsible for developing a plan for meeting the health needs of our communities, managing the NHS budget, and arranging for the provision of joined up health services which improve the lives of people who live and work in Cornwall and the Isles of Scilly.

By collaborating as an integrated care system (ICS) our health and care organisations can tackle complex challenges, including:

  • improving the health of children and young people
  • supporting people to stay well and independent
  • acting sooner to help those with preventable conditions
  • supporting those with long-term conditions or mental health issues
  • caring for those with multiple needs as populations age
  • getting the best from collective resources so people get care as quickly as possible.

Working with us

We are always keen to hear from people who would like to work with us, and we positively encourage applications from all sections of the community regardless of sex, sexual orientation, racial origin or disability.

You can look forward to excellent benefits including discounts in store and online, optional pension and life assurance, flexible working options, salary sacrifice vehicles and cycles and much more.

.

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Secondment

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

471-7287043

Job locations

Chy Travail

Beacon Technology Park, Dunmere Road

Bodmin

PL31 2FR


Job description

Job responsibilities

The job description and person specification will provide you with the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

PLEASE NOTE: To view the full job description and person specification, please view the supporting information.

To be an employee of the NHS you need to successfully complete the following:

  • Identity checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Work health assessments
  • Criminal record check standards
  • Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Job description

Job responsibilities

The job description and person specification will provide you with the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

PLEASE NOTE: To view the full job description and person specification, please view the supporting information.

To be an employee of the NHS you need to successfully complete the following:

  • Identity checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Work health assessments
  • Criminal record check standards
  • Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Person Specification

Person Specification

Essential

  • Registered allied health professional in mental health, physical health or learning disability, or first level registered nurse in mental health or physical health or learning disability, or qualified social worker
  • Demonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles.
  • Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
  • Demonstrates the living values of openness and integrity, contributing to cultures where this thrives.
  • Committed to continuing professional development, actively developing and supporting a continuous learning culture.
  • Demonstrates behaviours that support innovation and transformation.
  • Clinical background and proven knowledge of either physical, mental or learning disability heath
  • Substantial experience post registration
  • The ability to be flexible in work patterns and locations with experience of using time and resources effectively
  • Proficient IT skills in Word, Microsoft teams and Excel
  • Excellent interpersonal and communication skills with the ability to communicate complex issues and negotiate at all levels
  • Good time and workload management with the ability to prioritise a varied workload within short and changing time frames
  • Literacy, including use of specialist terminology
  • An ability to work across organisational boundaries and engage with the wider multidisciplinary team
  • An ability to convey specialist knowledge to staff and patients/families and the general public in ways that they will understand
  • An ability to maintain good relationships and credibility
  • An ability to manage delicate and sensitive issues effectively with tact and diplomacy
  • CIOSICB values of - Adaptability; Honesty; Listening; Taking ownership; Flexibility/adaptive; Creative/innovative

Desirable

  • Experience of working as an autonomous practitioner
  • Experience and understanding of the Continuing Healthcare process
  • A good understanding of the responsibility of the ICB in relation to The National Framework for NHS Continuing Healthcare and Funded Nursing Care
  • An ability to remain calm when dealing with people who have an emotional and/or financial interest in Continuing Healthcare decisions
  • An understanding of the safeguarding process
Person Specification

Person Specification

Essential

  • Registered allied health professional in mental health, physical health or learning disability, or first level registered nurse in mental health or physical health or learning disability, or qualified social worker
  • Demonstrates alignment with the NHS values, delivery of the NHS Long Term Plan, the NHS People Plan, Nolan principles.
  • Able to demonstrate compassion in the workplace with a track record of active challenge to support improvements in equality, diversity, inclusion, and/or social justice.
  • Demonstrates the living values of openness and integrity, contributing to cultures where this thrives.
  • Committed to continuing professional development, actively developing and supporting a continuous learning culture.
  • Demonstrates behaviours that support innovation and transformation.
  • Clinical background and proven knowledge of either physical, mental or learning disability heath
  • Substantial experience post registration
  • The ability to be flexible in work patterns and locations with experience of using time and resources effectively
  • Proficient IT skills in Word, Microsoft teams and Excel
  • Excellent interpersonal and communication skills with the ability to communicate complex issues and negotiate at all levels
  • Good time and workload management with the ability to prioritise a varied workload within short and changing time frames
  • Literacy, including use of specialist terminology
  • An ability to work across organisational boundaries and engage with the wider multidisciplinary team
  • An ability to convey specialist knowledge to staff and patients/families and the general public in ways that they will understand
  • An ability to maintain good relationships and credibility
  • An ability to manage delicate and sensitive issues effectively with tact and diplomacy
  • CIOSICB values of - Adaptability; Honesty; Listening; Taking ownership; Flexibility/adaptive; Creative/innovative

Desirable

  • Experience of working as an autonomous practitioner
  • Experience and understanding of the Continuing Healthcare process
  • A good understanding of the responsibility of the ICB in relation to The National Framework for NHS Continuing Healthcare and Funded Nursing Care
  • An ability to remain calm when dealing with people who have an emotional and/or financial interest in Continuing Healthcare decisions
  • An understanding of the safeguarding process

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Cornwall and Isles of Scilly Integrated Care Board

Address

Chy Travail

Beacon Technology Park, Dunmere Road

Bodmin

PL31 2FR


Employer's website

https://www.cios.icb.nhs.uk (Opens in a new tab)


Employer details

Employer name

NHS Cornwall and Isles of Scilly Integrated Care Board

Address

Chy Travail

Beacon Technology Park, Dunmere Road

Bodmin

PL31 2FR


Employer's website

https://www.cios.icb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operational Manager

Katie Collings

Katie.collings1@nhs.net

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Secondment

Working pattern

Full-time, Part-time, Flexible working, Home or remote working

Reference number

471-7287043

Job locations

Chy Travail

Beacon Technology Park, Dunmere Road

Bodmin

PL31 2FR


Supporting documents

Privacy notice

NHS Cornwall and Isles of Scilly Integrated Care Board's privacy notice (opens in a new tab)