Job summary
Could this be you?
Applications are invited from experienced developers to work within Hertfordshire, Bedfordshire & Luton ICT Shared Services. HBLICT provides IT support to the NHS organisations which make up Hertfordshire and West Essex ICB, and also Bedfordshire, Luton & Milton Keynes ICB.
The post of Senior Digital Solutions developer lies within the Digital Development & Automation team who are responsible for supporting the ITSM system (ServiceNow). You will also have responsibility for automating manual processes through the use of Robotic Automation Tools as we seek to eradicate the multitude of manual processes in use throughout the Partnership.
The post holder may also be required to travel to sites across the Partnership.
Main duties of the job
The role is designed to build a combination of subject matter expertise and technical skills to support the development of services and solutions within HBLICT.
You will have support; development; and administrative responsibilities for the ITSM system (ServiceNow) which is used across the partnership. You will also be responsible for the development of websites; robotic automation; and mobile applications used within HBL ICT and its Partners.
You will form a vital part of the Digital Development and Automation Team which is responsible for ensuring the delivery of database management and associated services is maintained and available to customers across Hertfordshire; Bedfordshire; Buckinghamshire; Essex; and Norfolk as part of HBLICT shared services.
You will provide third-line application and technical support within the Digital Development and Automation team, working with third party vendors/support agencies to progress and resolve issues which cannot be rectified locally.
Applicants must be able to demonstrate that their level of skill and experience reflect the requirements in the Job Description and Person Specification.
About us
Hertfordshire and West Essex Integrated Care Board is responsible for planning and overseeing how NHS money is spent to support the people who live in Hertfordshire and west Essex.
We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money.
It is an exciting time for us as an Organisation and we are looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further details on the main responsibilities of the Senior Digital Solutions Developer role.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further details on the main responsibilities of the Senior Digital Solutions Developer role.
Person Specification
Knowledge, Training and Experience
Essential
- Advanced professional IM&T qualification or relevant degree together with relevant extensive practical IT knowledge/experience..
- Experience and knowledge to expert level in the use of ServiceNow.
- Experience in the development of Robotic Automation Processes.
- Strong knowledge of Web Development or deployment tools.
Desirable
- Experience of Mobile Application Development.
- Understanding of the public sector.
- Experience in a Healthcare environment.
- Knowledge and understanding of SharePoint.
Communication Skills
Essential
- Process and present a highly complex and confidential data, and interpret and present to non-technical clients.
- Present highly complex, sensitive, or contentious information to both technical and non-technical groups in a clear and understandable way - in both formal and infomal settings.
Analytical
Essential
- Analyse and assess serious complex ICT service problems and introduce corrective measures, based on own judgment and interpretation of available options where other leading opinions may conflict.
- Understand and interpret a broad range of complex information quickly and make decisions where opinions differ and/or there is no obvious solution.
Planning Skills
Essential
- Ability to assess and prioritise a broad range of complex and conflicting activities; manage several work streams with competing deadlines; and adjust priorities as appropriate to meet both national and local timescales and deadlines.
- Develop Project Plans to meet new user requirements and negotiate changes to the existing plans with the project sponsors to better meet the business needs.
Autonomy
Essential
- Act on own initiative and work to achieve agreed objectives, working autonomously without reference to Manager.
Information Resources
Essential
- Develop in-house database solutions to address users' requirements in conjunction with sponsors.
Person Specification
Knowledge, Training and Experience
Essential
- Advanced professional IM&T qualification or relevant degree together with relevant extensive practical IT knowledge/experience..
- Experience and knowledge to expert level in the use of ServiceNow.
- Experience in the development of Robotic Automation Processes.
- Strong knowledge of Web Development or deployment tools.
Desirable
- Experience of Mobile Application Development.
- Understanding of the public sector.
- Experience in a Healthcare environment.
- Knowledge and understanding of SharePoint.
Communication Skills
Essential
- Process and present a highly complex and confidential data, and interpret and present to non-technical clients.
- Present highly complex, sensitive, or contentious information to both technical and non-technical groups in a clear and understandable way - in both formal and infomal settings.
Analytical
Essential
- Analyse and assess serious complex ICT service problems and introduce corrective measures, based on own judgment and interpretation of available options where other leading opinions may conflict.
- Understand and interpret a broad range of complex information quickly and make decisions where opinions differ and/or there is no obvious solution.
Planning Skills
Essential
- Ability to assess and prioritise a broad range of complex and conflicting activities; manage several work streams with competing deadlines; and adjust priorities as appropriate to meet both national and local timescales and deadlines.
- Develop Project Plans to meet new user requirements and negotiate changes to the existing plans with the project sponsors to better meet the business needs.
Autonomy
Essential
- Act on own initiative and work to achieve agreed objectives, working autonomously without reference to Manager.
Information Resources
Essential
- Develop in-house database solutions to address users' requirements in conjunction with sponsors.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
