N365 Product Development Manager

Job summary

Could this be you?

Applications are welcome from experienced Microsoft product specialists and experienced IT support technicians with a good working knowledge of the N365 / M365 Microsoft products and licensing to work within Hertfordshire, Bedfordshire & Luton ICT Shared Services. HBLICT provides IT support to the NHS organisations which make up Hertfordshire and West Essex ICB and Bedfordshire, Luton & Milton Keynes ICB.

The post of N365 Product Development Manager sits in the Digital End User Computing Development & Automation team who are responsible for end user device configuration, testing and management across all of our customers.

The post holder will need to be able to travel between sites.

Main duties of the job

o The role is designed to build a combination of subject matter expertise and technical skills to support the development and on-going adoption of services within the NHS National Tenant. Working closely with the head of the department and solutions architects to develop roadmaps to deliver N365 functionality.

o The role is responsible for the software licensing of N365 within the organisation and leads on the digital roadmap collaborating closely with key stakeholders, suppliers, and senior managers both within and outside the NHS.

o The role is responsible for ensuring that operational and transactional Software and N365 tasks are transitioned into the operational support teams across HBL and/or reviewed as to how these can be fully automated for both SAM and N365 services.

o Works as part of a team to develop a strategic roadmap for N365 adoption across the HBL partnership.

o Where changes are required the post holder builds business case and plan of actions in support of proposed activity.

o Responsible for the roadmap within HBL ICT of N365 portfolio, collaborating closely with stakeholders to establish and meet business software needs in a timely and cost-effective way, in a highly agile environment.

o Leads reviews of the organisation's requirements of the N365 Office and establishing plans to meet these needs.

o Applicants must be able to demonstrate that their level of skill and experience reflect the requirements in the Job Description and Person Specification.

About us

Here at Hertfordshire and West Essex Integrated Care Board, we're responsible for planning and overseeing how NHS money is spent to support the people who live in Hertfordshire and west Essex.

We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money.

It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.