Associate Director Quality Improvement and Patient Safety

NHS Hertfordshire and West Essex Integrated Care Board (468)

The closing date is 12 May 2024

Job summary

Are you passionate about the NHS and specifically Quality Improvement and Patient Safety?

Do you hold a formal Quality Improvement award?

A rare and exciting opportunity has arisen for a new role to join our Nursing and Quality Team.

Hybrid Working - Predominantly working from home and some working from offices across Hertfordshire and West Essex.

The Post Holder will play a key role, working with the ICB Director of Quality, the System Quality Director and Deputy Directors of Nursing, in establishing an effective focus and the implementation of the delivery plan for quality improvement and patient safety.

The post holder will work across the ICS with partner commissioners and providers and provide leadership with a focus on embedding quality improvement across the Herts and West Essex system, focusing on the three aims of improved population outcomes, reduced costs (associated with poor care) and improved patient experience.

Main duties of the job

The Assistant Director of Quality Improvement and Patient Safety will provide compelling professional leadership for quality improvement and patient safety across all care settings, engaging clinical and corporate colleagues, to promote a broad definition of quality and secure demonstrable progress towards a shared culture as part of everyone's business to embed continuous quality improvement.

The post holder will provide leadership, visibility and expert support to patient safety work. The post holder will be responsible for delivery of the National Patient Safety Strategy, driving delivery and ensuring alignment and consistency across the system. This will involve working closely with the ICB Director of Nursing and Quality, The System Quality Director and their deputies. They will identify key themes and trends across the system and work with the relevant teams to deliver quality improvements across commissioned services. Key responsibilities will include;

  • Driving reform and supporting organisational and system change.
  • Engaging with key strategic regional and national policy makers to inform development of strategy and policies across the ICS.

The post holder will provide expertise of best practice methodologies regulatory requirements, policy imperatives, innovation and technological developments and stakeholders knowledge.

About us

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.

The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.

It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£70,417 to £81,138 a year plus fringe allowance

Contract

Permanent

Working pattern

Full-time

Reference number

468-HWE346-A

Job locations

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Job description

Job responsibilities

Please see accompanying job description and job specification for the details of this role.

Please note that this job is currently going through the job matching process.

Job description

Job responsibilities

Please see accompanying job description and job specification for the details of this role.

Please note that this job is currently going through the job matching process.

Person Specification

Knowledge, Training and Experience

Essential

  • Educated to masters level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Proven and significant leadership experience
  • Significant evidence of continued professional development
  • Significant management experience at senior level in the NHS or other public healthcare related industry
  • Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
  • Proven record in transferring processes and roles between locations.
  • Significant experience and understanding of proven implementation of project management methodologies
  • Member of a relevant professional body

Communication Skills

Essential

  • Ability to build trusted stakeholder relationships and wide support networks in a political context
  • Strong external communications skills in a politically sensitive environment and experience in handling media
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
  • Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments
  • Ability to use informed persuasion to influence others

Analytical

Essential

  • Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making .
  • Ability to analyse numerical and written data, assess options and draw appropriate initiatives
Person Specification

Knowledge, Training and Experience

Essential

  • Educated to masters level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • Proven and significant leadership experience
  • Significant evidence of continued professional development
  • Significant management experience at senior level in the NHS or other public healthcare related industry
  • Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
  • Proven record in transferring processes and roles between locations.
  • Significant experience and understanding of proven implementation of project management methodologies
  • Member of a relevant professional body

Communication Skills

Essential

  • Ability to build trusted stakeholder relationships and wide support networks in a political context
  • Strong external communications skills in a politically sensitive environment and experience in handling media
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
  • Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments
  • Ability to use informed persuasion to influence others

Analytical

Essential

  • Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making .
  • Ability to analyse numerical and written data, assess options and draw appropriate initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS Hertfordshire and West Essex Integrated Care Board (468)

Address

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Employer's website

https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS Hertfordshire and West Essex Integrated Care Board (468)

Address

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Employer's website

https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)

For questions about the job, contact:

DD of Quality Improvement and Patient Safety

Rosie Connolly

rosie.connolly@nhs.net

07766232622

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 8c

Salary

£70,417 to £81,138 a year plus fringe allowance

Contract

Permanent

Working pattern

Full-time

Reference number

468-HWE346-A

Job locations

Charter House

Parkway

Welwyn Garden City

AL8 6JL


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