NHS Hertfordshire and West Essex Integrated Care Board (468)

N365 Product Manager / Software Asset Manager

Information:

This job is now closed

Job summary

Are you the person we are looking for?

Applications are welcome from experienced Software Asset Managers with a working knowledge of the N365 / M365 Microsoft products and software licencing to work within Hertfordshire, Bedfordshire & Luton ICT Shared Services.

HBLICT provides IT support to the NHS organisations which make up Hertfordshire and West Essex ICB and Bedfordshire, Luton & Milton Keynes ICB.

The post of N365 Product Manager / Software Asset Manager sits in the Digital End User Computing Development & Automation team and the team is responsible for ensuring that end-user desktops, laptops, tablets and smartphones are configured, tested and delivered in a stable, secure and consistent manner across all customers.

The post holder will need to be able to travel between sites.

Main duties of the job

o Responsible for the management and performance of the Software Asset Management (SAM) service and development of the N365 portfolio.

o The role supports the business in driving transformation as well as value for money through effective SAM. The post holder is responsible for ensuring effective and cost-efficient software license agreements are in place and drives activities across the estate to re-harvest licenses wherever possible to achieve best value.

o The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery of software licensing for end users and core infrastructure including product ownership within HBLICT of the N365 products, working closely with the head of the department and solutions architects to develop roadmaps to deliver N365 functionality.

o The post holder owns and manages software inventories across mobile, telephony, desktop and core infrastructure estates ensuring that compliance is maintained.

o The role is responsible for the software licensing of N365 within the organisation and leads on the tool roadmap working closely with key stakeholders, suppliers and senior managers both within and outside the NHS.

o Applicants must be able to demonstrate that their level of skill and experience reflect the requirements in the job description and personspecification.

About us

NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organisation that plans and oversees how NHS money is spent and makes sure health services work well and are of high quality.

The ICB's role is to join up health and care services, improve health and wellbeing and reduce health inequalities for the 1.5 million people who live in Hertfordshire and West Essex.

It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.

So if you share our passion for people and want to make a positive change to their health and health services then we want to hear from you.

Details

Date posted

24 July 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year plus 5% HCA

Contract

Permanent

Working pattern

Full-time

Reference number

468-HWE161-C

Job locations

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Job description

Job responsibilities

Please see attached Job Description and Person Specification for further details on the main responsibilities of the N365 Product Manager / Software Asset Managerrole.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further details on the main responsibilities of the N365 Product Manager / Software Asset Managerrole.

Person Specification

Qualifications

Essential

  • Educated to master's level or equivalent level of experience of working at a senior level in specialist area
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent of Software Asset Management and Software Volume Licensing Microsoft Certified Technology Specialist
  • Experience of Snow or similar Asset Management Tool Experience of delivering volume license management
  • CSAM certified

Analytical Skills

Essential

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to analyse complex facts and situations and develop a range of options
  • Takes decisions on difficult and contentious issues where there may be several courses of action
Person Specification

Qualifications

Essential

  • Educated to master's level or equivalent level of experience of working at a senior level in specialist area
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent of Software Asset Management and Software Volume Licensing Microsoft Certified Technology Specialist
  • Experience of Snow or similar Asset Management Tool Experience of delivering volume license management
  • CSAM certified

Analytical Skills

Essential

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to analyse complex facts and situations and develop a range of options
  • Takes decisions on difficult and contentious issues where there may be several courses of action

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS Hertfordshire and West Essex Integrated Care Board (468)

Address

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Employer's website

https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS Hertfordshire and West Essex Integrated Care Board (468)

Address

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Employer's website

https://hertsandwestessex.icb.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head Digital End User Computing Development

Jason Jordan

jason.jordan1@nhs.net

Details

Date posted

24 July 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year plus 5% HCA

Contract

Permanent

Working pattern

Full-time

Reference number

468-HWE161-C

Job locations

Charter House

Parkway

Welwyn Garden City

AL8 6JL


Supporting documents

Privacy notice

NHS Hertfordshire and West Essex Integrated Care Board (468)'s privacy notice (opens in a new tab)